Heatsafe Heating Ltd
Heating Services in Bonnybridge, Falkirk
Heatsafe Heating Ltd was brought to life in 2011 by Dougie and Graeme, professionals whose careers began together as apprentices and later advanced through their tenure at a leading UK heating company. Their ambition was clear: to create a business that combined technical competence with genuine customer care, serving households and businesses across Scotlands central belt. Over the years, we have grown into a trusted name in heating, guided by our principle of the Heatsafe way. This approach has distinguished us from the conventional, allowing our company to thrive through recommendations and repeat clients.With over twenty years of experience, Dougie offers extensive expertise in heating and plumbing, having progressed from pipe fitting to engineering roles within Scottish Gas, where he gained his ACS qualification. His career in Falkirk service operations further strengthened his practical skills before co-founding the business. Graeme, who began in thermal insulation, later enhanced his technical knowledge with advanced electrical engineering studies. His apprenticeship with Scottish Gas brought him recognition as Engineer of the Year, underscoring his capabilities. Together, Dougie and Graeme channel their knowledge and dedication into Heatsafe Heating Ltd, ensuring dependable service and professional standards.
Areas Served
- Falkirk Stirling Cumbernauld Glasgow
Business Details
- Licensed and insured
- Year established: 2011
Highlights & Specialties
- Award-winning trusted local boiler installation company
- Gas Safe registered heating and plumbing specialists
- Comprehensive boiler service, repair and installation
- Serving Glasgow, Falkirk, Edinburgh and surrounding areas
- Five-star rated for reliability and professionalism
- Flexible finance options available for customers
Professional Associations & Certifications
- Gas Safe
Social Profiles
Contact Details
Address
Top floor Office 1 Canalbank Ind Est, Seabegs Rd
Bonnybridge, Falkirk
FK4 2BP
Bonnybridge, Falkirk
FK4 2BP
Phone
Driving Directions
Products & Services
Boiler Installation
read moreHeatsafe Heating Ltd specialises in expert boiler installation, removing the stress from selecting the ideal system for your property. Our team of accredited engineers is dedicated to delivering safe, professional work every time. By choosing the correct boiler, you may reduce annual energy bills, while enjoying a reliable and long-lasting heating solution.Boiler Repair
read moreA broken boiler need not be a source of prolonged worry. Heatsafes engineers provide swift, professional repairs supported by more than 15 years of expertise. We work confidently on all makes and models, using the latest diagnostic methods to detect problems efficiently. Our service is focused on safety, reliability, and delivering solutions at a fair and transparent cost.Central Heating
read moreFor over a decade, Heatsafe Heating has built its reputation as a trusted provider of central heating services. Our team is skilled in addressing a wide range of system problems, from broken valves to leaking radiators and damaged pipework. Each task is carried out with professionalism and care, demonstrating our strong focus on quality service and customer peace of mind.Gas Services
read moreHeatsafe Heating Ltd is committed to delivering safe and dependable gas services across every task. Whether issuing compliance certificates, repairing faults, or installing appliances, our team applies the correct techniques and equipment. We never compromise on quality, ensuring property protection at all times. Clients can trust us for professional service carried out with integrity.Combi Boiler
read moreOur combi boiler installation service offers cost-effective, reliable solutions for homeowners seeking modern heating systems. Combi boilers provide on-demand hot water, are energy-efficient, and require minimal space. At Heatsafe Heating Ltd, we supply and fit a wide selection of A Rated boilers, ensuring each installation is completed by our Gas Safe registered engineers to the highest standard.Reviews Write a Review
Stewart Fraser
Sep 09, 2025
Efficient professional service from Heatsafe engineers installing a new boiler in our loft..
Took great care to ensure the job went as smoothly as possible and tidied up after themselves. Very knowledgeable and highly skilled
Took great care to ensure the job went as smoothly as possible and tidied up after themselves. Very knowledgeable and highly skilled
Karen Harvey-Johnston
Aug 28, 2025
What an amazing service from the engineers who swapped our old condemned boiler for a new Combi Boiler. It was really quick and they left my house neat and tidy and with a full run through of the new boiler and controls.
Such a professional and friendly service and even from the beginning when deciding on the boiler type and finding one that suited our budget, I just felt that they were on my side and did not push a sale.
Communication by phone and email were great which gave me confidence that they were a well run company.
Great service and will continue to use for our annual maintenance.
Such a professional and friendly service and even from the beginning when deciding on the boiler type and finding one that suited our budget, I just felt that they were on my side and did not push a sale.
Communication by phone and email were great which gave me confidence that they were a well run company.
Great service and will continue to use for our annual maintenance.
Valerie Williams
Aug 28, 2025
Graeme and his team did a great job of replacing our old boiler, doing a power flush and fitting 10 radiator thermostats. No mess, neat job and hassle-free experience. Would recommend to anyone.
Gillian Fairley
Aug 14, 2025
Consistently good service, always on time and informative about the work being done. Happy to recommend.
Keith Robinson
Aug 03, 2025
Heatsafe Heating Ltd recently fitted a new boiler for me, and provided and excellent service from start to finish. I have no hesitation in recommending them.
Diane Gibson
Jul 27, 2025
A great job by Dougie and the team. Always feel fully assured that everything is as it should be especially after a recent CO false alarm.
Ian Phillips
Jul 25, 2025
Heatsafe installed my combo boiler several years ago, they service it annually.
They always provide an excellent service, they always arrive when they say they will, they are friendly, leave no mess, very knowledgeable and great value
They always provide an excellent service, they always arrive when they say they will, they are friendly, leave no mess, very knowledgeable and great value
Patricia Macdonald
May 02, 2025
Have used Heatsafe to service our boiler for many years and Graeme has always done a great job for us. Recent crisis when trying to sell the flat and he came good again and organised a very rapid replacement boiler over the holiday weekend. Would absolutely recommend.
Michael O'Hanlon
Apr 30, 2025
After being let down not once but twice by a so called reliable heating engineer i decided to contact heatsafe for a quote for a new boiler, Graeme came out to check what was involved and told me what would be happening when he came to start the work and sent me the quotes. We decided to go ahead with the work and two and a half days after starting it we had our new heating system up and running, I would recommend this company to anyone thinking about new heating or boiler, very professional and I'm one happy customer
Bilal Itani
Apr 24, 2025
Great friendly service, always on-time and always professional. Been dealing with them for a number of years now. Anything boiler related they are definitely my go to guys.
Hayley
Apr 05, 2025
Arrived very quickly and resolved the issue within 24 hours! And managed to avoid waking a sleeping baby whilst carrying out the work, highly recommend!
Gavin Marshall
Apr 02, 2025
Heat safe service our boiler at a flat we own - I book it in and they show without fail every year - clean efficient polite trustworthy and fair pricing! Lovely to deal with!
Sarah Galbraith
Mar 29, 2025
Brilliant service from Heatsafe always. Dougie and his team are the best, always do a fab job, clean up after and explain everything thoroughly. Couldnt be happier - well always use them.
Jennifer Jack
Feb 12, 2025
Engineer appeared promptly and carried out service efficiently leaving the place clean and tidy. He also gave advice about fixing a problem with my shower. Much appreciated!
Sandra Moodie
Oct 30, 2024
Been using this company for years to service boiler, plus they fitted our new boiler. Always turn up on time, and thoroughly check over the boiler. Would highly recommend
Stephanie McElroy
Sep 26, 2024
After our boiler packed in we contacted a few different companies for quotes on replacing our boiler and flushing our radiators. This company was by far the best. The quote they gave us was very reasonable which also included removal and disposal of our old boiler, fit of new Hive Smart Control and fit of carbon monoxide detectors to name a few. They said it would take 1-2 days for the work to be completed but they had it done and dusted in around 6 hours with little disruption to our house and they never left a trace of dust or debris behind. We would happily recommend this company to anyone!
Sean O'Callaghan
Jun 29, 2024
Had an excellent experience and great service from the guys at Heatsafe. Very professional to deal with from start to finish, nice and tidy when working indoors and polite throughout. Would highly recommend them for new boiler installations.
Emma Kelso
May 26, 2024
Quick response to my initial enquiry. Dougie took the time to explain different products and options available to us. New boiler installation was quick and a very tidy job. Follow up admin from Siobhan was excellent and warranty issued within 24 hrs. Excellent service.
Martin Macd
Aug 26, 2023
Highly recommend Heatsafe, had new combi boiler installed and replaced old boiler and tank. From the first phone call, their service was outstanding. Arranged a sameday visit, fast and competitive quotes. Scheduled work took place quickly over the weekend. The team were highly professional, and work done on time and clean up after was spotless.
Will be recommending them to all.
Will be recommending them to all.
Mary Calderwood
May 15, 2023
Cannot fault Graeme or Dougie's work. From the moment they arrived exactly at the time arranged, they worked in unison with each other to provide an excellent service. They work to high standards which you can see by the materials they use and the way they clean up.
We will use their service again if required and would recommend them anytime.
We will use their service again if required and would recommend them anytime.
Wendy Geoghegan
Apr 24, 2023
Excellent service from Dougie and his team . I phoned for a quote for a boiler as mine was broken . Dougie arrived on time the following day. Then emailed a quote to me the following day. The guys arrived on time after kindly fitting me in, a few days later, to install my new boiler. The job was to a high standard and finished within the day .As stated. Dougie and the team were polite and courteous at all times. I would definitely recommend Heatsafe Heating to my friends and family .
Julie Hunter
May 17, 2022
Dougie and his team arrived on time to remove our old boiler + water tank and install a new combi boiler, which they did effortlessly and with no mess.All the work was carried out to a professional standard and within all COVID guidelines. The guys were very friendly and kept us informed of their progress. Once the job was finished they left the place spotless. We would highly recommend them.
John Anderson
Feb 08, 2022
very good service, got a quote for a new boiler very quickly, as my old boiler had packed up altogether ,plus good price and good warranty too .Job carried out very professionally ,neat and tidy work no mess ,fuss, would recommend. thanks.
Vicky Doney
Jul 19, 2019
Over the past 5 years I have required the assistance of a heating engineer a few times and was fortunate enough to find Heatsafe Heating.
They are reliable, affordable and professional. They provided a great service, completing the agreed work on time and within budget. While in our home, they were friendly and very tidy too! I can't recommend them more highly and will have them back for scheduled servicing of my boiler.
They are reliable, affordable and professional. They provided a great service, completing the agreed work on time and within budget. While in our home, they were friendly and very tidy too! I can't recommend them more highly and will have them back for scheduled servicing of my boiler.
Key People
Dougie
Director & Gas Engineerread moreDougie has more than 20 years experience in the heating and plumbing trade, his passion and experience really shines through. Having completed his pipe fitting apprenticeship SVQ Level 3 city and guilds straight from school. Dougie then gained experience working as a foreman in London. In 2004 after working away from home for years, Dougie decided to start an apprenticeship with at Scottish Gas, gaining his NICEIC ACS gas qualification. From there he worked as a service and repair engineer with Scottish Gas covering Falkirk until 2011 before he started up Heatsafe Heating Ltd.
Graeme
Director & Gas Engineerread moreGraeme left school straight into an apprenticeship as a Thermal Insulation engineer. After qualifying with a SVQ level 3 city and guilds Graeme decided to go back to college where he completed a HND in electrical engineering. In 2004 he started his apprenticeship with Scottish Gas where he gained his NICEIC ACS gas qualification. A year later Graeme won Scottish Gass newly qualified engineer of the year award beating off stiff competition from all over Scotland. Graeme worked as a service and repair engineer covering Glasgow until 2011 before he started up Heatsafe Heating Ltd.