ARC IT Solutions

read moreARC IT Solutions are a Staffordshire based Managed Service Provider of Cyber Security, I.T. Support and Disaster Recovery Solutions, supplying Hardware, Software, Connectivity and Cloud Solutions to commercial organisations in the SME, Enterprise and Not for Profit sectors, from early beginnings at our Staffordshire base we initially supported clients in the surrounding counties; in-line with our growing customer base we have now expanded our services to be available throughout the UK. We'll spend time getting to know your business and requirements, enabling us to deliver technical support to your users via telephone, email, remote connection or by an onsite visit to resolve your I.T. problems - be they small irritations or major headaches, we will take ownership of the problem through to resolution, keeping you informed at each step along the way.

read moreWonderfully simple, a very direct and clear instruction for I.T. departments across the globe on precisely where their focus should be, if they are to add true value to the organisation. This simple mantra has stayed with us and has been repeated and the story retold over and over through the years. Whilst we deal with a significant number of commercial and other clients that are not in the production arena like the previous manager, all organisations will thrive or wither on the vine dependent upon the level of productivity of the staff in said organisation.

read moreAnd with decades of experience in the industry, we can vouch for the quality and reliability of our partners in related services, saving time and money for our clients. We will explain things in plain language and help you in understanding the pros and cons of a particular technology, including what the ongoing costs will be, so that you can make an informed decision. When they say they will do something they will do it, and always follow up with a call to see if everything is okay. They deal with all our third party suppliers so that we get a resolution as fast as possible.

read moreAccording to the Department of Trade & Industry, 70% of companies that encounter a significant loss of data go out of business within a year. This simple fact shows just how important it is to have robust and well-defined disaster recovery and business continuity plans in place, we can help you to create a full Disaster Recovery plan that ensures the continuity of your I.C.T. systems. We'll define with you, the two important metrics in this process, Recovery Time Objective (RTO) and Recovery Point Objective (RPO).

read moreEmploying in-house I.T. expertise is expensive, arc I.T. Solutions can act as your outsourced I.T. department with our Helpdesk and Onsite teams, providing as much or as little support as your business needs with a scalable approach ready to develop your team when you are. For businesses already employing an I.T. Department we can support your team by providing cover during busy periods, to cover holidays for your key IT staff or to enhance the service delivery to your organisation by the addition of technical expertise on an ongoing basis, project management and resource for one off IT projects.

read moreAs well as providing the technology solutions to protect you, we can also provide the training your staff need to help defend your business, as most cyber-security incidents stem from human error rather than the technology in use. Ransomware is now readily available to would-be cyber-criminals and the technical requirements for acquiring and using it are far lower than you'd expect for a set of tools capable of so much damage. The key is to avoid becoming an easy target unwittingly by simply not taking the preventative action at the right time.