Business Details
Your Trusted Bike Retailer in the UK
Cycles UK is one of the leading independent bike retailers in the UK, with physical stores across Essex, Kent, and London. Our business focuses on providing high-quality bicycles from world-renowned brands such as Trek, Specialized, Cannondale, Whyte, and Brompton. We offer a comprehensive range of cycling products, including mountain bikes, hybrid bikes, road bikes, electric bikes, and accessories. Our commitment to customer satisfaction is demonstrated through our Ride Happy Promise, which guarantees properly built and delivered bikes, competitive pricing, and a 30-day return policy on contact points. We partner with Laka to provide 30 days of free insurance for new bikes, alongside free shipping on accessories over 30.Our services extend to 0% finance options (subject to status), click-and-collect, and hassle-free returns. With expert staff and a focus on cycling culture, we aim to make every customer's experience seamless and enjoyable. Our online platform ensures easy access to premium products, while our physical stores offer test rides, servicing, and expert advice. We actively promote sustainable commuting through our Cycle to Work scheme and provide tailored solutions for riders of all ages and abilities. Our dedication to quality, service, and community engagement has established us as a trusted name in the UK cycling industry.
Services
Bike Sales
Electric Bikes
Cycle Accessories
Bike Servicing
Delivery Services
0% Finance Options
Test Rides
Cycle Insurance
Repair Services
Online Store
Highlights and features
- We offer 30 days free insurance on new bikes through our partnership with Laka
- Our 0% finance options (subject to status) make premium bikes more accessible
- Expert staff provide tailored advice for riders of all skill levels
- We guarantee properly built and delivered bikes with a 30-day return policy
- Free shipping on accessories over 30 with click-and-collect options
Associations and certifications
- Financial Conduct Authority
Services
Bike Sales
We offer an extensive range of bicycles including mountain, road, hybrid, and electric models from premium brands. Our inventory caters to all cycling needs, from casual rides to professional use. Customers benefit from expert guidance to find the perfect fit for their riding style and requirements.
Electric Bikes
Our electric bike collection features cutting-edge models from leading manufacturers. These bikes combine advanced technology with traditional cycling for enhanced mobility and fitness. We provide expert advice on choosing the right e-bike for urban commuting or off-road adventures.
Cycle Accessories
We supply comprehensive cycling accessories including helmets, lights, locks, and performance clothing. Our products enhance safety, comfort, and efficiency for all riders. Expert staff help customers select appropriate gear for their specific cycling needs and conditions.
Bike Servicing
Our professional servicing includes regular maintenance and complex repairs by certified technicians. We ensure optimal bike performance and longevity through thorough inspections and quality parts replacement. Customers receive expert advice on ongoing care requirements.
Delivery Services
We offer nationwide delivery for all bikes and accessories with free shipping on orders over 30. Our premium delivery option ensures fully built bikes arrive ready to ride. All deliveries include tracking and insurance coverage for complete customer peace of mind.
Questions
What bike brands do you stock?
We stock premium brands including Trek, Specialized, Cannondale, Whyte, Brompton, and Raleigh across our UK stores and online platform.
Do you offer bike delivery services?
Yes, we provide nationwide delivery with free shipping on accessories over £30 and premium delivery for fully built bikes ready to ride.
Can I get bike insurance through Cycles UK?
We partner with Laka to offer 30 days free insurance for new bike purchases, covering theft, damage, and third-party liability.
Do you have finance options available?
Yes, we offer 0% finance options subject to status through our authorised credit broker arrangement with Mitsubishi HC Capital UK PLC.
What are your return policies?
We provide a 30-day return guarantee on all contact points with hassle-free returns for online purchases and in-store exchanges.
Where are your physical stores located?
Our stores operate in Braintree, Canterbury, Chelmsford, Greenwich, Leigh-on-Sea, and Maidstone across Essex and Kent regions.
