Business Details
11 Years
experience
Reliable IT support and cyber security for Manchester businesses
TeraHost is an IT support and cyber security company based at St James's House in Salford, serving businesses throughout Manchester, Greater Manchester and the North West. We deliver comprehensive managed IT services to small and medium-sized businesses, combining a responsive helpdesk with proactive system monitoring and on-site engineering assistance when required. Our expertise covers outsourced IT management, cyber security, Cyber Essentials certification, Microsoft 365 and cloud solutions. We also provide backup and disaster recovery services, VoIP telephone systems, business broadband, and IT hardware and software procurement. Additionally, our technical support extends to Control4 and Lutron systems.We have specialist experience supporting dental practices throughout the UK, addressing their particular IT requirements and operational needs. Our services encompass SOE/Exact and R4 dental practice software, imaging systems, NHS DSPT compliance and secure backups of patient information. Whether your organisation requires complete IT management through a single point of contact or additional technical assistance for an existing internal team, we provide the support needed to maintain secure, dependable and efficiently functioning systems. Our approach brings together ongoing technical assistance, preventative monitoring and practical solutions tailored to the IT services we provide. Contact us to arrange a free IT review and discuss your requirements.
Services
Managed IT Support
Cyber Security & Cyber Essentials
Dental Practice IT Support
Microsoft 365 & Cloud Services
Backup & Disaster Recovery
VoIP Phone Systems
Business Broadband
IT Hardware & Software
Control4 Support
Served areas
- Manchester, Salford, Trafford, Stockport, Bolton, Bury, Oldham, Rochdale, Wigan, Greater Manchester, North West England, UK-wide (dental practices)
Details
- Year established: 2015
- Employees: 5
- Insured
Highlights and features
- Fast-response UK helpdesk
- On-site engineers across Greater Manchester
- Proactive monitoring and maintenance
- Cyber Essentials certified
- Dental practice IT specialists
- Clear, fixed monthly pricing
- 5-star rated on Google
Associations and certifications
- Cyber Essentials Certified
- Control4 Authorised Dealer
- Microsoft Partner
Payment methods
- Cash, Debit cards, Credit cards, Bank transfers
Services
Managed IT Support
We provide comprehensive managed IT services for a fixed monthly fee, tailored to your business requirements. Our experienced team delivers unlimited remote and on-site support, proactive monitoring and security management. We also manage Microsoft 365, device protection and employee onboarding. Regular IT strategy reviews help maintain reliable systems and support future planning.
IT Support
Our IT support service helps businesses minimise disruption caused by technical difficulties. From password resets and Wi-Fi faults to mobile devices and new employee setups, we address everyday technology challenges. Clients receive direct assistance from engineers familiar with their systems. We offer one-off support or ongoing agreements, combining remote troubleshooting with practical on-site visits when necessary.
Cyber Security
We provide comprehensive cyber security solutions combining continuous monitoring, advanced endpoint protection and email filtering. Our team identifies suspicious activity and responds to potential threats around the clock. We strengthen business security through regular updates, access controls and staff awareness training. Our services also include security assessments, backup testing and guidance towards Cyber Essentials certification.
Backup & Recovery
We provide comprehensive backup and recovery solutions to protect business data against hardware failures, accidental deletion and ransomware. Our services cover Microsoft 365, servers, computers and virtual machines, with secure off-site copies. We conduct regular restoration tests and establish written recovery plans. Our approach prioritises essential systems to minimise disruption and restore business operations efficiently.
Reviews (13)
Maddiha Hussain
Oct 10, 2026
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Thank you for your continued excellent service. Zaka and the team were amazing in setting up the IT system and are always available whenever support is needed. I will always recommend you without hesitation :)
Tariq Drabu
Oct 07, 2026
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Used Terahost for over a decade for IT and phones before I sold my dental practice.
Absolutely brilliant. Zak and Stuart always delivered above and beyond. The fact that IT was never an issue in our practice is an absolute testament to their skill, professionalism, and dedication.
Would recommend 100%!
Absolutely brilliant. Zak and Stuart always delivered above and beyond. The fact that IT was never an issue in our practice is an absolute testament to their skill, professionalism, and dedication.
Would recommend 100%!
Mina Greenhalgh
Oct 06, 2026
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Terahost have been a big help! Zak, Stewart and Sharon are so helpful!
Liz Ferguson
Oct 09, 2024
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First rate IT support, always on the end of the phone for us when we need them and reactive to our needs.
Highly recommend!
Highly recommend!
Sharon Partridge
Apr 05, 2024
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Cannot recommend these guys enough. Excellent speedy service when you need it most. Always happy to help with their excellent knowledge and friendly manner. I don't know how they do it but they always know exactly what I have done wrong when I need their help :) If I could give more stars I definitely would.
Sharon @ Langley Dental Practice
Sharon @ Langley Dental Practice
Hannah Davis
Feb 26, 2024
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Terahost have been fantastic. They respond quickly and efficiently and I didnt have to wait long for any repairs. As well as this they are friendly and helpful at all times!
Steve Marston
Oct 19, 2022
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Amazing company, down to earth, honest, friendly, doesn't push product. Knowledgeable on Control4 and really helped me out of issues in a really productive and affordable way. I was at the end of my tether with my home system until introduced to this company by another home media company!
Rupal Shah
May 24, 2022
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Excellent service. I've used Terahost for years now for both my businesses and never felt let down. Always very proffessional and go out of their way to help meet your IT requirements. Very knowledgable and thorough.
To date - no work done has had to be re-done ! Highly recommended! Thank you Zaka and team!
To date - no work done has had to be re-done ! Highly recommended! Thank you Zaka and team!
Usman Hameed
Aug 09, 2021
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Terahost look after the IT for both our businesses, they are extremely professional and knowledgeable and can't do enough for you. Would highly recommend.
Martin H.
Apr 19, 2021
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Great people to work with, super friendly and in my experience they go above and beyond to support and advise you on all things IT.
Deborah Panton
Oct 19, 2020
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Stuart went out of his way to support my IT issue today. Very reliable, prompt and professional. Would highly recommend for anybody whether for personal or business IT issues. Now that I have used Stuart, I will be using for any future issues I may have. Thanks once again
Cats Dental
Aug 15, 2019
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Excellent service from installation to the ongoing support. We would not be with out these guys. Cannot recommend them enough. No problem too big or small and any issues dealt with in quick time (even when its me messing up the computers). Amazing friendly staff always happy to help.
Kamran Hameed
Apr 27, 2019
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Terahost have been amazing for my business over the years. All my IT support, hardware, software, emails,internet and phone services ... its all 110%. I am thoroughly pleased with the service I receive and most of all the speed with which they resolve any of my day to day emergency issues .. thanks guys