Hugo Oliver

Our bespoke bathroom design service begins with a detailed site visit to understand your space and vision. Using advanced CAD software, we create realistic 3D visualisations to help you finalise layouts and finishes. Specialising in small and complex spaces, we maximise functionality while maintaining aesthetic appeal. Clients receive multiple design options and transparent pricing before work begins.

Our experienced installers handle every aspect of bathroom fitting, from plumbing and tiling to carpentry and waterproofing. Projects are managed end-to-end with minimal disruption to your home. We use premium materials and ensure meticulous attention to detail, with dedicated project managers overseeing timelines and quality control throughout the process.

We specialise in transforming outdated bathrooms into modern, functional spaces. Our renovation service includes structural modifications, storage optimisation, and period-appropriate restorations. Clients benefit from fixed-price contracts and problem-solving expertise to address hidden issues, ensuring stress-free transformations from initial concept to final handover.

Our commitment extends beyond installation with comprehensive aftercare support. We address any post-project concerns promptly, offering warranty assistance and maintenance advice. Clients receive ongoing support for repairs or adjustments, ensuring long-term satisfaction with their newly renovated bathroom.

We oversee all aspects of bathroom projects from initial design to final installation. This includes coordinating suppliers, managing timelines, and ensuring compliance with quality standards. Clients receive regular updates and have a dedicated point of contact throughout the project lifecycle to guarantee seamless execution.

With nearly 20 years in the bathroom industry, Paul founded Hugo Oliver in 2011. He focuses on building client relationships and ensuring project excellence. His engineering background aids in solving complex design challenges, while his local knowledge strengthens community ties in South East London.

Agnes joined Hugo Oliver in 2018, bringing passion for interior design and spatial creativity. She specialises in creating 'Wow' factor bathrooms while balancing practicality. Her client-centric approach ensures designs reflect individual tastes and lifestyles.

Valentina has been with the company since 2016, offering personalised service tailored to client needs. She excels at understanding project requirements and guiding customers through product selections, ensuring a stress-free experience from consultation to completion.

With over 20 years in bathroom design, Liam combines industry expertise with a psychology background. He creates spaces that balance aesthetics and functionality, drawing on Scandinavian minimalism and eclectic Edwardian influences to meet diverse client preferences.

Joining in 2022, Laurentiu manages supply chain operations while providing client support. His background in psychotherapy enhances his ability to address client concerns. He ensures timely delivery of premium products and coordinates logistics for smooth project execution.

Yes, we provide fixed-price contracts with transparent cost breakdowns. Any unexpected issues are discussed before proceeding.

Average lead time is 8 weeks, though we often accommodate earlier start dates when possible.

Straightforward projects are managed directly by installers; complex ones receive dedicated project management support.

All installers are fully qualified and insured, with electrical work handled by certified professionals.

Yes, we offer detailed product cost breakdowns and all-inclusive installation pricing for complete transparency.

We specialise in space-saving solutions for compact bathrooms, maximising functionality without compromising style.

We renovated not one but three bathrooms with Hugo Oliver( a small downstairs toilet, an en suit and a family bathroom). We first engaged with Agnes who was very quick to respond to our query and paid us a visit very soon after, getting the whole process started. She was very helpful and friendly and advised us on the most suitable products according to our taste and budget. There was an item delivered that was not entirely to our taste so Agnes promptly found a suitable replacement and kept us informed the whole way through the process.

We also sourced some products from Top Tiles as its easier when Agnes is next door to them and can easy step in if something is needed. The Project Manager and the Fitter were amazing! The project manager Maciek was very attentive, professional and polite, good at responding quickly and solving problems, and the fitter Damian is an absolute gem of a person! Very professional, considerate, polite, a perfectionist! Tiles were placed to perfection! The quality of the products is very good so combined with personal and professional services I can truly recommend Hugo Oliver services!

Our bathroom was old and tired and also the floor needed levelling. After some research we came across Hugo Oliver in Charlton. After listening to our ideas, Agnes and Paul put us in touch with one of their installers and we were fortunate to get Josh! Josh totally ripped out our old bathroom and everything was disposed of within two days. He then levelled and strengthened the floor, sealed and waterproofed the whole area and installed our new bathroom suite.

He carried out all the plumbing, carpentry, tiling, painting and all the finishing touches. All this was done professionally and efficiently. The whole project took approximately two and a half weeks. Any issues that came up were dealt with promptly and without any problems. We found Josh to be trustworthy, honest, punctual, polite and reliable. Our bathroom has been completely transformed and was ready in time for Christmas! We are absolutely delighted with the finished product and we would like to thank Agnes and Paul at Hugo Oliver and especially Josh. Harry & Rita

Hugo Oliver have just completed my bathroom. I cant fault the service from design all the way through Aga, Paul and the team made the process stress free. The fitter Zbyszek was amazing, he had to replace a bad plumbing setup and then an undiscovered leak. He was a tradesman of the highest quality and made sure I knew what was going on. Aga forewarned the process would take three weeks and this enabled us to plan ahead.

For a project that should have been really stressful due all the things we found wrong with the downstairs bathroom once it was ripped out but Zbyszrk and the team at Hugo Oliver took care of everything. Really Professional company and a pleasure to work with.

Great job done by the Hugo Oliver team. They designed and implemented my entirely new bathroom with zero fuss for me. It was very well project managed and hassle free and the new bathroom looks lovely.

We are really pleased with our completed bathroom. We found the Hugo Oliver team excellent to work with. Really great customer service and workmanship. Special thanks to Valentina, Laurentiu and Gek!

Good service. We had our bathroom refurbished by then. They introduced us to a good contractor who did neat work (albeit life circumstances causing work to delay by 2 weeks). We are really happy with Hugo Oliver who acted as a one stop shop for bathroom from designing, picking out good quality fixings to heading to Topp Tiles with us to help us pick the tiles. Shoutout to Agnes and Paul - very friendly and very caring! Agnes took her time with us to make sure the bathroom comes out to what we imagined.

We recently completed a major bathroom renovation with Valentina's assistance and are very pleased with the outcome. From the initial consultation to the final details, Valentina was instrumental in translating our vision into a practical and refined design. Valentina effectively understood our needs and preferences, creating a design that met our requirements with a high level of functionality and style.

Her product recommendations were accurate and enhanced both the aesthetics and usability of the space. With the installation now complete, the new bathroom reflects Valentinas skill and expertise. For those considering a bathroom renovation, we recommend Valentina for her professional design and execution.

We'd been struggling with our bathroom project. We just weren't getting the professional vibe from some of the other companies that we approached. We knew Maciek (fitter) from a bathroom at our old house in SE London, so we got in touch. We assumed, wrongly, that he wouldn't want a project in SW London. He put us in touch with Agnes at Hugo Oliver. Everything changed. The patience & professionalism, are second to none. People are spending a significant amount of money on their bathrooms, and you need someone who is going to help, advise, and support you during the project - Agnes is all of these. Thank you!

Its now several weeks in from the completion of our bathroom and Im loving it. We had a very tight five week window for installation and they met it. Our installer was onsite promptly each day, and did a good job protecting the rest of the house from dust and mess. There were a couple of issues with products, but I mention this only to praise the rapid response in dealing with them - no delay to the overall project. We used Hugo Oliver after a recommendation from friends, and we would certainly recommend to others.

Agnes from Hugo Oliver worked with us to design our new shower room and then they supplied all the fixtures and fittings. Having the expertise for the design service was really useful and the order, supply and delivery were very efficient. Were very pleased with the end result.

Hugo Oliver completely transformed our en-suite bathroom with a smart use of space. Johann (the showroom manager) was fantastic in listening to our needs and designing a great bathroom, taking care to change the design through the discussion. The fitting is excellent, Gek (the fitter) was attentive, hard working and made sure everything was completed to a high standard. Laurentiu (the project manager) communicated throughout the project to make sure we understood how everything would work. Overall very happy with our fantastic new bathroom and would definitely choose Hugo Oliver again in the future! Highly recommended.

Johann was brilliant from the first time we walked into the showroom until our bathroom was finished.and beyond. He was patient and happy to try out as many options as we wanted to before we made our final decision. For the install the Project Manager and the Fitter were also brilliant, we were consulted through out the build and the results are amazing. Afterservice on one query we had was also quick and to our satisfaction. We would thoroughly recomend Johann and his team.

An all round excellent experience. Everyone was fantastic. From the professional designer who listened to everything that I wanted, to the great project management and the skilled (and always smiling) bathroom fitter, Darek. I highly recommend Hugo Oliver.

Fantastic place to use for bathroom refurb. Every product they sale is of great quality so that helps with the choosing straight away! Valentina was great at working to my budget. And Paul was great help with the bespoke request I had. Really recommend this family business who are local to the area.

We could not be happier with our Hugo Oliver bathroom. The whole process was extremely smooth, from my first call with Laurentiu, to Agnes excellent design, and then Geks wonderful installation. The entire team was friendly, details-focussed, and went above and beyond to find products and solutions that matched our budget and preferences. Gek worked incredibly hard and transformed a top-floor former utility room into a wonderful, stylish bathroom in under 3 weeks. We have a second bathroom that needs updating and we will employ Hugo Oliver again to do that without hesitation. Thanks so much to Laurentiu, Agnes, Paul and Gek!

Recommended by my neighbour, I am happy to endorse the recommendation. Very competent and cooperative people. I especially valued the skills of the man who carried out the work, creating my new bathroom in an 1888 house.

Hugo Oliver recently completed a bathroom refurb for us in London. They did an excellent job with superb attention to detail and with minimal disruption to the rest of the house. The whole team from project manager to logistics to install team did a great job. We would absolutely use them again.

Outstanding service on our new bathroom. Agnieszka and the team guided us through everything we needed. Thank you for all the advice and patience (without any hard sell!) I think the results speak for themselves! Very happy :-)

Hugo Oliver have just completed our ensuite bathroom refurbishment and carried out an excellent job. Initially, Paul and Agnes provided us with a design and budget that met our requirements and this was followed by a high quality installation by their bathroom fitter, Kaspar. By its very nature the refurbishment of an ensuite bathroom is disruptive while living in the house but Kaspar was aware of this and minimised any disruption where possible.

Communication with the team was excellent so we always knew what was going on at anytime. Overall, we would have no hesitation in highly recommending Hugo Oliver for a bathroom fit out or refurbishment.

Hugo Oliver were our choice for bathroom re-design and installation and we are delighted with the results. Valentina took us through the options and helped us choose what worked best for our space. The process was smooth and easy. The installation took over 2 weeks and this was because Janus took proper care and attention. It is a complex process and we were amazed at his skills. The results are fantastic, the units installed high quality and we have a bathroom that is a significant improvement. 11 out of 10!