Business Details
9 Years
experience
Emergency
services
Open 24/7
always available
Expert Plumbing & Heating Services in Tamworth
Founded by Ben Shears, our family-run business has been serving Tamworth and surrounding areas for over 10 years, with a combined team experience of 50+ years. We specialise in plumbing, heating, and gas services, including boiler installations, bathroom renovations, and power flushing. Gas Safe registered (No. 533955) and Worcester Accredited Installers, we offer a 10-year guarantee on Worcester products. Our team of qualified engineers provides emergency support, free surveys, and transparent pricing. We pride ourselves on customer satisfaction, quality workmanship, and environmentally responsible practices. Serving residential and commercial clients across Tamworth, Lichfield, Sutton Coldfield, and beyond, we combine traditional values with modern expertise to deliver reliable solutions tailored to individual needs.
Services
Plumbing Services
Boiler Installation
Bathroom Fitting
Power Flushing
Emergency Repairs
Underfloor Heating
Landlord Certificates
Kitchen Installation
Drain Cleaning
Central Heating
Served areas
- Tamworth, Lichfield, Sutton Coldfield, Burton On Trent, Cannock, Rugeley, Atherstone, Burntwood, Nuneaton
Details
- Year established: 2017
- Employees: 8
Highlights and features
- Boiler Installation
- Bathroom Installation
- Kitchen Installation
- Full Plumbing Services
- Emergency Plumber 24 Hours
- Fixing Taps, Sinks, Toilets and Showers
- Installing and Replacing Pumps
- Fixing Showers, Taps and Replacing Cartridges
- Blocked Drains & Drain Cleaning
- Locating, Repairing and Fixing Leaks
- Running pipework for washing machines and dishwashers
- Installing water softeners and filters
- Repairing Toilet Flush Mechanisms
- Appliance Installations
- Radiator Installation
- Radiator Repairs
- Underfloor Heating Installation
- Cylinder and Unvented Cylinder
- Ground Source Heat Pumps
- Power Flush Services
- Fitting & Repairing Water Heaters
- Carbon Monoxide Alarms & Systems
- Commercial Heating & Work
- Landlord Certificates
- Lettings and Landlord Emergency Support
- Full Plumbing Care Plans
- Legionella Testing
- LPG Installation
- Industrial Heating
- Central Heating
- Local Plumbers Near You
Associations and certifications
- Gas Safe registered (number 533955)
- OFTEC and LPG Accredited
- G3 Qualified
- Fully Insured
What people say
Excellent service
Professional team
Prompt response
Clean workspaces
Highly recommend
Services
Power Flushing
Our power flushing service removes sludge buildup from central heating systems, improving efficiency and extending boiler lifespan. Using specialist equipment, we restore optimal circulation for faster radiator heating and reduced energy bills. The process typically completes within 4-8 hours, with environmentally responsible waste disposal included. Recommended every 5-6 years or when noticing performance issues.
Boiler Installation
We install high-efficiency boilers with Worcester Bosch accreditation, offering 10-year product guarantees. Our engineers assess existing systems before installation to ensure compatibility. Services include combi, system, and regular boiler replacements with pipework modifications as required. All work complies with Gas Safe regulations and includes post-installation performance checks.
Bathroom Fitting
Full bathroom installations and renovations tailored to client specifications. Our services include plumbing, tiling, electrics, and plastering by qualified tradespeople. We work with leading suppliers like Victorian Plumbing and Burlington, offering design assistance and project management from concept to completion with minimal disruption.
Emergency Repairs
24/7 emergency plumbing and heating repairs available across our service areas. Our rapid response team handles burst pipes, boiler failures, and drainage issues with call-out charges starting at 65. Emergency services prioritise immediate problem resolution while minimising property damage.
Landlord Certificates
Gas Safety Record (GSR) inspections for rental properties conducted by Gas Safe registered engineers. Annual certification includes appliance checks, ventilation verification, and written compliance reports. We provide documentation directly to landlords with digital record-keeping available.
People
Ben Shears
Managing Director
Third-generation plumber with 20+ years' experience, founded Shears PHG in 2017. Oversees operations and project management while maintaining Gas Safe registration. Combines traditional skills with modern business practices to ensure service excellence.
Dean
Plumbing Engineer
Three-year team member specialising in heating systems and boiler repairs. Holds G3 qualification with OFTEC accreditation. Known for technical expertise and customer-focused approach during service calls.
Tommy
Plumbing Technician
Four-year team member with expertise in bathroom installations and pipework. Handles both residential and commercial projects while maintaining strong client communication throughout installations.
Danielle
Customer Services
Nearly three years managing client communications, handling quotations, and coordinating service schedules. Provides initial consultation support and maintains customer records with attention to detail.
Charity
Customer Support
Recent addition to the team managing administrative support and client inquiries. Brings organisational skills to appointment scheduling and service coordination while maintaining friendly customer interactions.
Questions
Do you charge for boiler installation quotations?
No, we provide free comprehensive surveys for boiler installations with no obligation. Our engineers assess your property and provide detailed written quotations within 24-48 hours.
What areas do you cover for emergency plumbing?
We provide 24/7 emergency services across Tamworth, Lichfield, Sutton Coldfield, and surrounding West Midlands areas. Our rapid response team typically arrives within standard industry response times.
Are your gas engineers certified?
All our gas engineers hold Gas Safe registration (No. 533955) with additional OFTEC and LPG accreditations. Worcester Bosch accreditation enables us to offer extended product guarantees.
How long does power flushing take?
Most domestic power flushes complete within 4-8 hours depending on system size. Larger commercial systems may require full-day appointments with minimal disruption to heating services.
Do you offer guarantees on bathroom installations?
We provide full guarantees on all bathroom installation workmanship. Project-specific warranties apply to materials, with documentation provided upon completion of each renovation.
Can you service commercial heating systems?
Yes, we maintain and repair commercial heating systems for businesses across our service areas. Our team handles installations, power flushing, and emergency repairs for commercial properties.
Reviews (20)
Anita Barsley
Aug 05, 2024
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Supplied and fitted lpg cooker parts. Ben very thoughtful and arranged to fit around my hours of work he was very quick and tidy. Would highly recommend Shears plumbing
Mark Proud
Aug 04, 2024
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Big thankyou to Ben Shears for fixing our lpg cooker.needed fixing quickly he made time for us on same day as booking in.highly recommend this company.
Tom B.
Jul 31, 2024
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Cannot recommend this company enough. The service is fantastic and the quality of work cannot be bettered. I'll be recommending them to friends and family a lot and using them again in future.
Neil Bliss
Jul 26, 2024
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Shears plumbing heating & gas have done many jobs for us. The main one being a complete new boiler system and radiators from start to finish the team were great! Great communication, tidy, time keeping and most importantly attention to detail is second to none. Wouldn't hesitate to recommend Ben and the team.
Jay Parkash
Jul 26, 2024
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Shears PHG to the rescue. We called Shears PHG, as they were recommended from a friend as we had an emergency with our boiler, which we found out needed to be replaced. Not only did they manage to come out to us in rapid response they saw they we were in desperate need and squeezed us in among their busy schedule. Can't recommend them enough. Thank you again.
Maggie Thompson
Jun 06, 2024
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Shears Plumbers installed our new bathroom. His team of plumbers were all friendly and did an excellent job. Would highly recommend them for any plumbing or heating work.
Keeley Obi
May 06, 2024
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I've had a job completed today by 3 members of staff at Shears and they are a 5* team. The job was completed in a timely manner, they were very professional and polite and the area was left super tidy! I would highly recommend Shears and have already booked to use them again for a future job, their service to me has been second to none! Thank you!
Ben Deacon
Mar 03, 2024
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Very polite and quick to respond, quality and timely install, came under budget and left no mess. Will definitely use again
Deepak Thakrar
Feb 13, 2024
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We used Shears for refurbishing both bathrooms mid-2022, and again recently for replacing the boiler. On both occasions they did an excellent job with good results! Ben has a great team - they are quite professional at their job and work very well as a team and in a friendly manner. Couple of minor teething problem were attended to swiftly. Excellent customer care received though out their visits, and would therefore, definitely recommend Shears based on our experience so far!
Amy Gaunt
Oct 07, 2023
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Can't speak highly enough of Ben and his team. We asked Ben to plan and carry out a renovation of our out houses to convert them into a dining room. From start to finish we were extremely pleased with the whole process, the team were punctual, tidy and carried out the work with excellent workmanship.
Laura Gedge
Sep 26, 2023
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Ben and his team installed our media wall and fireplace last year and we could not fault them. From helping with us decide what time of fireplace would be best, to the installation they were so helpful. I would definitely recommend Ben and his team, great service!
Charlotte Roberts
Sep 18, 2023
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Shears have always been my first port of call to help in a crisis! Fast trustworthy & knowledgable help by Ben to fix our boiler. Also efficient servicing annually.
Kevin Brooks
Sep 07, 2023
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We had a great experience with Ben at shears really friendly and understanding of what the customer wants instead of just doing what is quickest. The lads were really friendly and finish to a high standard and left no mess! We had lots of quotes but shears no only was the best but also catered for our needs the most. So pleased we went with them.
Tamworth Waggy Welcome
Sep 05, 2023
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Can't rate them highly enough. Tommy and Dean were both hard working and professional, cleared up after themselves and removed our old boiler and all the packaging from the new one. Would recommend to anyone looking at boiler replacement, top team! Service:Heating system installation
Joe Golby
Sep 03, 2023
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Ben and the team at Shears PHG were top quality all round. From the customer service and providing the quote to booking and completing the job - all was fantastic. Really pleased with the job they did on our new kitchen. Will be using them again! Services:Kitchen countertop installation, Custom kitchen cabinet construction, Plumbing fixture installation, Faucet installation, Kitchen cabinet installation
Paula Da-Silva
Aug 26, 2023
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I have used Shears on a number of occasions over the past 4 years. I have always found them to be professional, friendly, reasonably priced and reliable. The work is always top quality and I wouldn't use anybody else now. There may be cheaper options out there but you get what you pay for, and with Shears you get good quality work. Positive Quality, Professionalism, Value. More
David Williams
Aug 22, 2023
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We was recommended Shears by previous people who had work done by them and they didn't disappoint. Upon first contact the lady who answered the phone was polite, friendly and professional. Ben and his team are highly responsive, informative and listened to what we wanted. The process of moving and replacing our Boiler from the kitchen to the garage was carried out with no distribution to my day. The work they carried out was to a high standard and everything was cleaned up before they left. The whole team work extremely hard and are friendly and easy to get along with. I would recommended this company to anyone that needed work doing and will be using them again in the future.
Lynsey Williams
May 01, 2023
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Ben and his team couldn't be more helpful. We contacted shears to move and replace our old boiler, the lady on the phone was welcoming, friendly and reassured us this was something Shears could do. Ben came to take a look and give us some advice. He was insightful, informative, pleasant and easy to get along with. They are a highly responsive team with excellent communication skills and arrived when they said they would.
The work was carried out to very high standards. The whole team all worked really hard and everything was cleaned up before they left. We can't recommend Shears enough as the whole experience was positive and we will definitely be using them in the near future.
The work was carried out to very high standards. The whole team all worked really hard and everything was cleaned up before they left. We can't recommend Shears enough as the whole experience was positive and we will definitely be using them in the near future.
Mike Cryer
Jul 26, 2021
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Real professionals The quality of workmanship you see on there website, plumbing wise, is exactly what you get. I was amazed. definitely recommend to anyone, you won't be disappointed.
Amanda S.
Jun 05, 2021
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The communication and professionalism from Ben was outstanding. The quality of work from him and his team was excellent with them fitting my new external oil boiler. Ben and the team worked exceptionally hard during a very cold and rainy day to remove my old, faulty boiler and install the new one with no disruption to me whatsoever. Ben is so helpful and provides sound and expert advice, based on knowledge and experience.