Business Details
8 Years
experience
Emergency
services
Your Trusted Local Plumbing & Heating Experts in Dunfermline
We are a family-run plumbing and heating business serving Dunfermline and Fife, founded on principles of honesty, reliability, and local expertise. With over 20 years of industry experience, our Gas Safe registered team has built a reputation for delivering high-quality boiler installations, emergency repairs, and heating services across the region. Our approach prioritises transparent pricing, clear communication, and a deep understanding of local housing needs, ensuring every customer receives tailored solutions without pressure sales tactics. As a trusted local business, we combine technical proficiency with a personal commitment to treating every home as if it were our own. Our team undergoes regular training to maintain technical excellence while adhering to strict safety standards, ensuring all work meets regulatory requirements and manufacturer specifications. This combination of professional credentials and neighbourly service has earned us a 5.0-star rating from 300+ satisfied customers, reflecting our ongoing dedication to resolving heating and plumbing issues efficiently and effectively.
Services
Boiler Installation
Boiler Servicing
Boiler Repair
Gas Safety Certificates
Radiator Installation
Radiator Repair
Power Flushing
Heat Pump Servicing
Emergency Repairs
Plumbing Services
Details
- Year established: 2018
Highlights and features
- We have over 20 years of experience in plumbing and heating.
- Our team is Gas Safe registered for your safety.
- Transparent pricing with no hidden fees.
- Deep local knowledge of Fife's housing and climate.
- Rated 5.0 stars by 300+ satisfied customers.
Associations and certifications
- Gas Safe Register
What people say
Tidy, friendly service
Quick emergency response
Clear communication
Spotless work
Honest advice
Services
Boiler Installation
We specialise in energy-efficient boiler installations tailored to your home's requirements. Our Gas Safe engineers help select the ideal boiler, ensuring proper sizing and smart controls integration. Upgrading your boiler can reduce annual heating bills by up to 580 while providing reliable warmth and lower energy consumption.
Boiler Servicing
Annual boiler servicing maintains efficiency, preserves warranties, and prevents costly breakdowns. Our engineers perform combustion analysis, flue gas testing, and component inspections to ensure safe operation. Servicing starts from 74.99, with options to suit different system requirements and budget considerations.
Gas Safety Certificates
We provide legally required gas safety inspections for landlords, including same-week availability and full compliance documentation. Our Gas Safe engineers check all gas appliances, pipework, and flues to ensure tenant safety and regulatory compliance across rental properties in Fife.
Radiator Repair
Our team resolves common radiator issues including cold spots, leaks, and noise problems. We diagnose system imbalances, bleed radiators, and replace faulty valves to restore heating efficiency. Emergency repairs address leaks and structural issues affecting home comfort and safety.
Power Flushing
We remove sludge and debris from central heating systems using combined Thoroughflush and MagnaCleanse methods. This dual approach improves energy efficiency, extends system lifespan, and reduces breakdown risks by eliminating contaminants from pipework and radiators.
People
Philip Jones
Founder
With over 20 years in plumbing and heating, Philip established Jones Heating to provide honest, family-focused service. He leads our Gas Safe team, combining technical expertise with local knowledge to ensure every customer receives reliable, transparent solutions tailored to Fife's housing needs.
Questions
Do you service all boiler brands?
Yes, we service all major brands including Worcester, Baxi, Vaillant, and Glow-worm across Fife.
How much does a boiler service cost?
Servicing starts from £74.99, with three service levels available to suit different requirements.
What areas do you cover?
We operate across central Fife including Dunfermline, Kirkcaldy, Rosyth, and Glenrothes.
Are emergency repairs available?
Yes, we prioritise genuine heating emergencies during business hours with prompt response times.
Do you offer gas safety certificates?
Yes, we provide CP12 certificates for landlords with same-week availability across Fife.
What payment methods do you accept?
We accept card payments and bank transfers for completed plumbing and heating services.
Reviews (20)
Grant White
May 30, 2024
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Phil is a shining example of how to run a successful business. Polite and efficient, genuine and always delivers on his promises. As a Contractor myself, if all sub-contractors were as reliable as Phil, my life would be easy! Once you try Jones Heating you won't look elsewhere.
Jonathan Moore
Apr 19, 2024
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Top service, professional, helpful, on time, organised solved the problems quickly and tested all working correctly before leaving. Even made a follow up check message to make sure all well. Service like this is gold dust highly recommend, and will use again.
Brenda Mcginley
Mar 31, 2024
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Used for 2 years. Routine boiler service this time. Nothing too much trouble. Always explains everything. Philip does a great job and is very accommodating. Would highly recommend.
Dan Kent
Mar 22, 2024
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Phillip was excellent Explained fully what was involved. Kept us informed during the process He and his team were polite and friendly during the job. Everything was cleaned up. Checked and explained everything with us at the end. A 5 star job would highly recommend to all needing any plumbing job.
Yvonne Bell
Mar 05, 2024
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Philip was excellent. He explained everything. Told me about parts that needed replaced, the cost. Showed me how to use the boiler more efficiently. He will be doing my annual service going forward
John Anaya
Mar 01, 2024
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Philip has helped us with our Boiler for 3 years now and has even covered a small plumbing repair. He is courteous, kind and helpful. The schedule information is spot on, great notification process. I highly recommend Jones Heating.
Carol Stewart
Feb 07, 2024
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Philip was recommended to me and I would definitely recommend him for any Boiler / Heating requirements. Professional, friendly and explained everything easily. Highly recommend and will definitely use for any future works required.
Bernice Mccallum
Feb 02, 2024
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Phoned up Phil regarding a problem with a boiler in the property, as usual Phil responded very quickly to fix the problem, I would highly recommend the company, we have dealt with the company for a number of years, they are a very friendly company. Thank you for your quick response Phil
Liz Brown
Feb 02, 2024
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Over all excellent service, exceptional value for money as well. Philip arrives at time given, work is very professionally done, everything is explained clearly that has been carried out and cost is extremely competitive. No hidden charges or fees. Highly recommended.
David Carter
Nov 29, 2023
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Mr Jones arrived on time and informed me via text each day when he would arrive. I asked for a designer radiator to be installed which is 5 feet tall. He explained what would be required and how long it would take. He also serviced my boiler and installed a new radiator. Can't thank him enough for all the hard work as it looks great
Daniel Horsley
Oct 25, 2023
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Had an issue with my water tank. Contacted Philip who assured me he could come out the next day and sort the problem. Came on time, was courteous; especially making sure he put shoe covers on when coming in and out the house. Worked efficiently and charged fairly. Would use again.
Jayne Myles
Oct 15, 2023
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On time as always, professional. Serviced the boiler and gas fire with all the paperwork sorted at the time and able to pay immediately. Texts saying on way and a reminder the day before. The online booking system is great too
Jack Comrie
Oct 06, 2023
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Attended as agreed, notification by text when the engineer was 20 minutes away. Work carried out to a high standard and the engineer brought the spare part as diagnosed on the phone. Happy to have found a great local gas engineer.
Rosemary Lithgow
Oct 04, 2023
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If you have a complex plumbing job, Phil Jones company is the one you want. He did an amazing job putting in a new tank system.
Andrew Gow
Aug 24, 2023
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I've used Jones Heating on a number of occasions including a new boiler and replacing an electric shower at short notice. Philip is always professional and reliable, arriving at the appointed time, carrying out work to a very high standard and at a competitive price. I've always been happy with the completed work and have no problem recommending the company
Joyce Nolan
Jul 17, 2023
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Philip recently came with his trainee Callum Jones to service my back boiler, as always the service provided was excellent. During the service a fault was found with my boiler this was handled with great professionalism, with Philip trying hard to minimise the disruption to us. Both men were very understanding especially since we have a small baby in the house. Although the job took four times longer than it should have Philip still charged a very fair price. Callum was very keen to learn how a back boiler worked and paid great attention to detail. I can't praise highly enough their friendliness, professionalism and workmanship
Sara Mazzane
Apr 27, 2023
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Philip helped me since I bought my flat 5 years ago, he changed and replaced the boiler and as since then he has been coming back for checks /servicing. This company is extremely professional, well priced, on time and tidy (the latest two are hard find!). Thank you so much and I will definitely recommend to anyone needing a gas engineer :)
Stephen Porter
Nov 18, 2021
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We have used Philip in the past and he has always been reliable and professional. He has helped us out with several issues and has arrived on time and got on with the job. We would have no hesitation in recommending Jones Heating Ltd to others. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system repair. More
Ross Wallace
Oct 29, 2021
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Philip is a great heating engineer, very professional and reliable. I have used Jones heating previously and was impressed with their customer service so didn't hesitate to use them again for another heating issues. I really appreciate their communication and willingness to help and would recommend them. Philip travelled from Kirkcaldy to Edinburgh very late in the evening to ensure we had heating on a cold winters night. Thanks again for the great service Philip.
Sid Whyte
Jun 02, 2020
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Would highly recommend Jones Heating, specifically Philip, after he fitted a new boiler in our home. After speaking to two other heating engineers, that supplied competitive quotes for the work, we selected Jones Heating. Philip was very knowledgeable and helpful, he did a great job, exactly as he said, to the agreed timescales and to the quoted price, so no surprises. Nothing was too much trouble and every question was answered with confidence and informed experience. Will definitely use Jones Heating in the future and recommend them with confidence for any heating work in your home. Sid Whyte