Business Details
7 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Partner in Caerphilly
Established in 2019, we are a family-run plumbing and heating business based in Caerphilly, South Wales. Our Gas Safe registered engineers specialise in boiler installations, repairs, and servicing, alongside comprehensive plumbing solutions for domestic and commercial properties. With over 500 satisfied customers, we prioritise reliability, transparency, and high-quality workmanship. Our team offers 24/7 emergency services and flexible financing options to ensure accessibility without compromising standards. Backed by 5-10 year warranties on new boilers, we are committed to delivering tailored, cost-effective solutions that meet the unique needs of our clients across South Wales. 
Services
Boiler Installation
Boiler Repair
Boiler Servicing
Gas Engineer
Plumbing Services
Served areas
- Caerphilly
- Cardiff
- Newport
Details
- Year established: 2019
Highlights and features
- We are Gas Safe registered engineers with 4+ years of industry experience.
- We offer 24/7 emergency repair services for urgent heating issues.
- Our 5-10 year warranties cover all new boiler installations.
- We provide flexible financing options through Kanda for major projects.
- Our team serves the entire South Wales region with local expertise.
Associations and certifications
- Gas Safe Register
What people say
Very professional service
Quick to respond
Extremely thorough
Friendly and reliable
Highly recommend
Services
Boiler Installation
We install energy-efficient boilers tailored to your property's needs. Our Gas Safe engineers ensure seamless integration and compliance with safety standards. Customers benefit from 5-10 year warranties and financing options for long-term value.
Boiler Repair
Emergency and routine boiler repairs conducted by certified technicians. We diagnose issues swiftly, using quality parts to restore functionality. Same-day service is available across South Wales for urgent heating failures.
Plumbing Services
Comprehensive plumbing solutions including leak detection, fixture installation, and pipe repairs. Our team handles domestic and commercial projects with precision, ensuring durable and code-compliant systems.
Gas Engineer
Certified Gas Safe engineers provide safety checks and maintenance for gas systems. Services include annual boiler servicing, pressure testing, and certification to ensure efficiency and regulatory compliance.
Emergency Repairs
Urgent plumbing and heating repairs available 24/7 across South Wales. Our rapid-response team addresses burst pipes, boiler breakdowns, and leaks to minimise property damage and restore comfort.
People
Chad Greenway
Company Director
Chad founded Book Your Boiler in 2019, leveraging his extensive plumbing and heating expertise. He leads a team of Gas Safe engineers, prioritising customer satisfaction and quality workmanship across South Wales.
Gavin
Plumbing & Heating Engineer
Gavin delivers expert plumbing and heating solutions with a focus on precision and reliability. His technical skills and commitment to service excellence ensure lasting results for residential and commercial clients.
Harry
Plumber
Harry specialises in domestic plumbing installations and repairs. Known for his attention to detail and customer-centric approach, he contributes to the team's reputation for high-standard work across South Wales.
Questions
What areas do you cover?
We serve all of South Wales, including Caerphilly, Cardiff, Newport, and Pontypridd for plumbing and heating services.
Are your engineers Gas Safe registered?
Yes, all our engineers are Gas Safe registered and undergo regular training to maintain industry compliance.
Do you offer emergency services?
We provide 24/7 emergency repairs for urgent plumbing and heating issues across our service areas.
Can I finance a new boiler?
Yes, we offer financing through Kanda for boiler installations and bathroom projects. Speak to our team for details.
What warranties do you provide?
New boilers come with 5-10 year warranties, and all workmanship is guaranteed for your peace of mind.
How do I book an appointment?
Use our online booking system or call 02920028877 to schedule a service at your convenience.
Reviews (7)
Rob Taylor
Jan 16, 2024
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Been friends with Chad for a number of years now, He is very reliable trustworthy and punctual. He has done a few plumbing and heating jobs for me over the years and I am 100 % happy with the work he has carried out. Would definitely recommend.
Liam Norman
Dec 29, 2023
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I've used them domestically and commercially. Great service, great prices, great team. Highly recommended.
Pbo Y.
Dec 14, 2023
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I have used Cg plumbing for a number of years, from a new shower to boiler servicing and emergency repairs to a water tank. Always a first class job, Chad and the team are on time, clean and very reasonable in terms of price. I would recommend them for any job.
Grant Whittle
Dec 01, 2023
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I cannot recommend Chad and his team enough. I wasn't waiting around for them to arrive, very punctual. Completed the work quickly and explained what the issue was and how it needed to be fixed with timeframes of how long to complete the work. Good value for money.
Dessie Henry
Nov 29, 2023
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Fantastic service, very reasonably priced. Very quick to get someone to call to fix next day service. I will definitely be using Chad and his team for future work.
Fran Remnant
Apr 26, 2023
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Chad has been out to complete a couple of jobs at our new property recently. Hes trustworthy, efficient, knowledgable and tidy. Hes been so helpful and Im so glad Ive found someone reliable!
Damien Chilcott
Jan 06, 2023
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fantastic company lads turned up on time did a great job and left the bathroom spotless would highly recommed