Business Details
6 Years
experience
Emergency
services
Reliable Plumbing & Heating Services in Burton upon Trent
Established as a third-generation family business in Burton upon Trent, Ford's Plumbing & Heating Services has built a reputation for exceptional service and technical expertise. Our Gas Safe registered plumbers combine formal qualifications with hands-on experience to deliver reliable solutions for residential and commercial clients. We prioritise customer satisfaction through transparent pricing, no call-out fees, and a 12-month guarantee on all workmanship. Our commitment to punctuality and clear communication ensures minimal disruption to your daily routine. With a focus on modern heating systems and bathroom installations, we serve both local homeowners and businesses across Staffordshire. The team maintains rigorous professional standards through continuous training and adherence to industry best practices. Customer testimonials consistently highlight our responsiveness, technical competence, and attention to detail. We specialise in emergency repairs while maintaining scheduled service commitments. Our local knowledge enables efficient service delivery across Burton and surrounding areas. The business operates with full transparency, providing detailed explanations of required work before commencement. Regular investment in technical equipment ensures we can handle complex installations and repairs. Our approach combines traditional craftsmanship with modern efficiency to meet contemporary plumbing and heating demands.
Services
General Plumbing
Boiler Installation
Emergency Repairs
Boiler Servicing
Bathroom Renovations
Served areas
- Burton upon Trent & surrounding areas
Details
- Year established: 2020
- Employees: 1
Highlights and features
- Work with major boiler brands
Associations and certifications
- Gas Safe Register
Payment methods
- Debit cards
- Credit cards
What people say
Fantastic service
Highly recommend
Professional and reliable
No call-out fees
12-month guarantee
Services
Boiler Installation
We specialise in modern boiler installations including combi, system, and regular boilers. Our engineers assess your property's needs before recommending energy-efficient solutions. All installations include full system testing and manufacturer warranty registration.
Emergency Repairs
24/7 response for urgent plumbing and heating issues including leaks, burst pipes, and boiler failures. Our rapid response team carries common replacement parts to resolve issues immediately.
Bathroom Renovations
Full bathroom design and installation service from initial planning to final fittings. We handle plumbing, tiling, and electrical requirements while maintaining strict timelines and budgets.
Boiler Servicing
Annual boiler servicing to maintain efficiency and safety. Our comprehensive checks include gas pressure tests, flue analysis, and component inspections. Service records are provided for warranty compliance.
General Plumbing
Routine plumbing services including tap replacements, pipe repairs, and drainage solutions. We handle both minor fixes and complete system installations using quality materials and modern techniques.
People
Oliver Ford
Owner/Lead Engineer
Third-generation plumber with City & Guilds Level 3 qualifications. Specialises in boiler systems and bathroom design. Manages all installations and complex repairs personally.
Questions
How quickly can you respond to emergencies?
Our 24/7 emergency service typically responds within 2 hours for urgent plumbing and heating issues across Burton and surrounding areas.
Do you charge call-out fees?
No, we offer free call-outs for all services including emergency repairs and boiler breakdowns.
What areas do you cover?
We serve Burton upon Trent and surrounding areas including Lichfield, Swadlincote, and Ashby-de-la-Zouch within Staffordshire.
Are your engineers qualified?
All our plumbers hold Gas Safe registration and City & Guilds Level 3 qualifications for gas and plumbing work.
What guarantees do you offer?
We provide a 12-month guarantee on all workmanship with full documentation provided upon job completion.
Can you help with bathroom renovations?
Yes, we offer complete bathroom design and installation services including plumbing, tiling, and electrical work.
Reviews (11)
Jane Noake
Feb 08, 2023
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Oliver Ford you are fantastic ! Never let me down.. from a full on boiler and re plum to little stuff! You my lad are outstanding! I recommend you to every one! Thank you
Andrew Guy
Sep 09, 2022
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Its been a absolute pleasure to have such a professional carrying out our renovations, his work ethic and attention to detail is second to none. On top of that he is a really friendly polite chap and has been a pleasure be around.
Ollie (along with Joe Spiers) has carried out a number of tasks as part of bespoke bathroom & heating project. Including replacing our old boiler, removing cylinder and water tank and replacing with a modern combi boiler system. Taking out our old bathroom and creating a new bathroom and en-suite layout in its place.
All work carried out to the highest standard. The results exceeded our expectations and looks amazing!! I wouldnt hesitate to recommend Ollie and will definitely be using his services again in the future. Many thanks.
Ollie (along with Joe Spiers) has carried out a number of tasks as part of bespoke bathroom & heating project. Including replacing our old boiler, removing cylinder and water tank and replacing with a modern combi boiler system. Taking out our old bathroom and creating a new bathroom and en-suite layout in its place.
All work carried out to the highest standard. The results exceeded our expectations and looks amazing!! I wouldnt hesitate to recommend Ollie and will definitely be using his services again in the future. Many thanks.
Anne Ohara
Jul 04, 2022
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I cannot recommend Ollie highly enough. He replaced our Bathroom and Toilet , nothing was too much trouble for him and even went out of his way to replace a couple of cracked tiles and replaced out dated pipes. He is also very trust worthy as we left him with a key, why we went away for a few days. Great Job And thank you Ollie and Joe.
Patricia Fulford
May 15, 2022
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I cant recommend Ollie highly enough. His attention to detail is meticulous and quality of work second to none. He was a pleasure to have in my home whilst he refurbished an en-suite shower (which now looks fabulous), serviced the boiler and heating system and replaced/repaired taps. Nothing was too much trouble. Would definitely recommend. Thanks Ollie.
Andy Davis
Feb 07, 2022
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Ollie is absolutely fantastic. He installed a new radiator in my conservatory, installed a new outside tap and made safe some previous dangerous work for another plumber. He also checked our whole system and was very friendly and professional throughout. I would recommend 100% for any plumbing or heating you may require. Great job thanks Ollie
Mark Shilvock
Oct 14, 2021
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Sent Ollie a message asking to give me a quote to do some work on my heating system he was absolutely amazing he turned up pretty much straight away to have a look at what I needed doing he gave me excellent advise on what was needed to rectify my heating problem he did the job for me and solved the problem I would definitely recommend Ollie for any plumbing and heating problems he was brilliant at his job and certainly knows what he is doing thank you very much for a perfect job I will certainly recommend you and if I get any more problems Ill be in touch
Kirsty Green
Aug 25, 2021
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Oliver came out yesterday morning to service my boiler. He was punctual, polite, friendly & very professional. Would highly recommend him to anyone...thanks Oliver
Nik Collyer
Aug 02, 2021
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Ollie has taken out our old bathroom and installed a new shower room downstairs. Added a new upstairs loo and installed a new boiler and central heating. We would highly recommend Ollie. He's polite, friendly, punctual and if he can help he will. Honestly can't rate him highly enough. Thank you Ollie
Ryan Hughes
Apr 23, 2021
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Brilliant service, speedy and neat work from Ollie. Great communication for any question I had before he came and did a system conversion from the horrible looking combination cylinder to a neatly piped combi boiler! He also changed our old looking radiators to some designer radiators which look so much better.
Looking forward to having him back to plumb in our utility. Thank you Ollie.
Looking forward to having him back to plumb in our utility. Thank you Ollie.
Sue Stonebridge
Apr 22, 2021
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Very professional, friendly and reliable. Ollie has done a number jobs for us now - included fitting/relocating radiators, re-routing pipes, completely re-fitting our en-suite with a new shower, toilet and double sink unit. He has recently done work for us at our new rental property too, installing new sink units in the kitchen and downstairs toilet, again moved pipes and installed more radiators. Would definitely recommend.
Anna Elizabeth
Apr 21, 2021
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I would highly recommend Fords Plumbing and Heating services , Ollie installed all new radiators my house which we are really pleased with. Ollie is reliable and very knowledgeable in his field , I will be using Ollie/ Fords Plumbing and Heating Services for anything plumbing related in the future too