Business Details
Emergency
services
Open 24/7
always available
Trusted Drainage Specialists in Sussex & Surrey
The Drain Guys are experienced drainage specialists serving residential and commercial clients across Sussex, Surrey, Kent, and London. With many years of hands-on experience, we provide rapid response services for blocked drains, toilets, sinks, and complex drainage systems using state-of-the-art equipment. Our team operates 24/7, offering no call-out charges and prioritising minimal disruption to properties while delivering reliable solutions for both emergency and planned maintenance. We work with care homes, schools, hotels, restaurants, and facilities management companies, combining traditional methods with advanced CCTV surveys and drain mapping technology. Our commitment to quality is demonstrated through tailored maintenance contracts and a focus on resolving issues efficiently while maintaining transparency with clients.
Services
Blocked Drain Clearance
CCTV Drain Surveys
Commercial Drain Jetting
Septic Tank Services
Pipe Relining
24/7 Emergency Repairs
Grease Trap Cleaning
Drain Mapping
Pump Repairs
ACO Drain Cleaning
Highlights and features
- We operate 24/7 with no call-out charge for emergencies
- Our team uses high-tech jetters and CCTV systems for accurate diagnostics
- We serve diverse commercial sectors including care homes, schools, and hospitality
- We offer pre-planned maintenance contracts to prevent drainage issues
- Our technicians are experienced in both traditional and modern drainage methods
What people say
Rapid response
Professional team
24/7 availability
Advanced equipment
Minimal disruption
Services
Blocked Drain Clearance
We specialise in resolving blocked drains for residential and commercial properties using advanced equipment and traditional methods. Our technicians handle all blockage types including fatbergs, tree root intrusion, and debris accumulation. With rapid response times and 24/7 availability, we restore proper drainage function while minimising property disruption.
CCTV Drain Surveys
Our high-resolution CCTV surveys identify drainage issues in underground pipes without excavation. This technology helps diagnose cracks, root ingress, and blockages for accurate repairs. We provide detailed reports to support property transactions or maintenance planning across domestic and commercial sites.
Commercial Drain Maintenance
We offer scheduled maintenance contracts for commercial clients including schools, care homes, and hospitality venues. Services include ACO drain cleaning, grease trap maintenance, and emergency response planning. Our proactive approach prevents disruptions to business operations while ensuring compliance with hygiene standards.
Pipe Relining Services
Our no-dig pipe relining solutions repair damaged drainage systems with minimal excavation. This method extends pipe lifespan while reducing costs and disruption. We apply this technique to both residential properties and commercial developments across Sussex and Surrey.
24/7 Emergency Repairs
We provide round-the-clock emergency drainage services with no call-out charge. Our rapid response team handles urgent issues like sewer backups and flooding across residential and commercial properties. With strategically located engineers, we typically arrive within hours to resolve critical drainage problems.
Questions
What areas do you cover for drainage services?
We cover Sussex, Surrey, Kent, and London including Brighton, Horsham, Guildford, and Pulborough with rapid response times.
Do you offer emergency drainage services?
Yes, we provide 24/7 emergency drainage services with no call-out charge for urgent blockages and repairs.
What commercial drainage services do you offer?
We offer ACO drain cleaning, grease trap maintenance, CCTV surveys, and planned maintenance contracts for businesses.
How quickly can you respond to a blocked drain?
Our typical response time is within hours, with engineers strategically located across our service areas.
What payment methods do you accept?
We accept cash, cheque, debit/credit cards, and bank transfers for completed drainage works.
Do you handle both residential and commercial jobs?
Yes, we handle domestic drainage issues and large-scale commercial projects across multiple sectors.
Reviews (20)
Julie Stewart
Sep 08, 2023
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Very happy with service. Prompt call out, dealt with effectively and reasonably charged. Followed up with diagnostic photos shared. What more could you want?
Jon Bottomley
Feb 15, 2023
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Great service fixed our blocked drain and identified the issue within an hour. Would definitely recommend
Tom Meggison
Feb 06, 2023
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Really quick and efficient. Michael explained throughout what he was doing with excellent results. Highly recommended
Jon Shortell
Feb 02, 2023
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Just had Michael from the Drain Guys in to clear a blocked bath and sink. He was the epitome of professional, explained everything and made sure I was completely satisfied with the job done. Michael is a credit to the Drain Guys and would thoroughly recommend them for all your drainage needs.
Redtop Repairs
Jan 02, 2023
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Fantastic service, knowledge and results. Organised with me to work around shop closures and communicated really well at all times, no rip off prices or unnecessary additional works. Would highly recommend. Thank you.
Art Monkey
Dec 12, 2022
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WOW. from enquiry to job done in less than an hour! Thats what you call service! (this wasnt even an emergency callout) 9.45 asked for quote online, 5 mins later get a phone call to arrange work to be done, 15 mins later guy turns up and after 20mins all done. One very satisfied customer. Thought it was going to be ridiculously expensive but was very very reasonable. Very friendly staff, would defo use again.
Jamie Hewitt
Dec 04, 2022
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Gavin at The Drain Guys was brilliant. We used his team to do cctv drain surveys at two separate properties, when we were looking to purchase a house. They uncovered a pipe fracture in one property which ultimately persuaded us not to purchase it and saved us a lot of money in the long run. Thank you Gavin!
Chris Bleach
Nov 18, 2022
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Incredible service and good price - they showed up within 20 minutes and fixed our blocked and flooded outside drain within 30 mins. Highly recommended!
David Nicholas
Jul 11, 2022
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Really helpful company. We bought a house with a septic tank and they surveyed it and came back after purchase to fix the problems. Very polite and friendly team and the garden was fully restored after they dug it up.
Sharon Edwards
Jan 21, 2022
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Excellent service, came out twice and sorted issue. Blocked toilet not a laughing matter. Kept to quote. Many thanks
Faye Clark
Aug 12, 2021
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The Drain Guys were very friendly and helpful. Responding quickly from my call to attending a few hours later the same day. They were able to resolve my issue quickly and I can not fault the service I received. I would definitely recommend using them.
Sharon Stevens
Jul 18, 2021
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I would not hesitate in recommending The Drain Guys, from my initial enquiry to solving my problem, that 2 plumbers had failed to fix. everyone I dealt with was professional, friendly and did exactly what they said they would do. so thankful I found them.
Nathan Electric
May 21, 2021
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We used The Drain Guys to survey a cable duct prior to the proposed installation of additional critical cabling. The engineer arrived to site as planned, was very helpful and took the time needed to get the information we wanted. All video files were issued as promised. Would highly recommend the great service provided!
Philip Richardson
May 19, 2021
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Great Service! Luke from The Drain Guys arrived on time and was able to fix the problem we had with our toilet fast, efficiently and left leaving no mess. Would definitely recommend The Drain Guys!
Mattia Di Ubaldo
Apr 11, 2021
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Came promptly, within a couple of hours of calling, and solved the issue perfectly. Professional, competent, and courteous, would not hesitate to call again in the future. Thank you very much!
Andy Barker
Apr 04, 2021
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Called The Drain guys in to sort a drain problem. I pinged them at 5 on a Sunday evening and they got straight back to me offering to come out that evening if necessary - As it would wait I asked them to come on Monday and they turned up at 9 as promised and sorted it out. Great communication, great work, great price - No hesitation in recommending!
N. Athron
Mar 17, 2021
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These guys were brilliant! Friendly, reliable, and hard working, nothing was too much trouble. They sorted our drain issues swiftly and I couldn't recommend them more.
Penny Woodall
Mar 06, 2021
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Really happy with these people. Cleared our drains in the pouring rain! Reported a couple of problems to us which we're still considering. Highly recommended.
Paul Jones
Mar 05, 2021
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Very quick response to a very unpleasant situation, were able to find the source of the problem and address it immediately, also helped with the cleanup operation afterwards. Definitely a company that goes the extra mile.
Trevor Hucker
Jan 31, 2021
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The Drain Guys visited us promptly and as previously arranged. Sorted out the problem without any fuss and it was particularly reassuring that following a video inspection reassured us that no further work was necessary. Excellent value - many thanks