Business Details
13 Years
experience
Emergency
services
Proactive IT Solutions for Modern Businesses
E2E Technologies is a proactive managed service provider that challenges industry stereotypes through innovative IT solutions. Established over fifteen years ago by professionals frustrated with traditional IT support models, we deliver tailored technology services that prioritise prevention over reaction. Our SLA-beating approach combines cutting-edge monitoring systems with expert technical support to maintain client infrastructure proactively. With a client retention rate exceeding 85%, we serve hundreds of businesses across the North West and beyond, maintaining market-leading response times with 97% of issues resolved within agreed service levels. Our ISO-accredited operations partner with global technology leaders like Microsoft and HP to deliver comprehensive IT strategies. The company's values of innovation, integrity and reliability underpin every service, supported by transparent pricing structures and measurable performance reporting. Our community-focused ethos extends to providing subsidised IT solutions for charities and educational institutions.
Services
Managed IT Support
Software Development
Cloud Hosting
Cyber Security
Disaster Recovery
Hardware Supply
Network Cabling
Web Design
Business Continuity
IT Consultancy
Served areas
- Liverpool, Wirral, Chester, Merseyside
Details
- Year established: 2013
Highlights and features
- IT Managed Services
- Software Development
- Cloud Services
- Connectivity & Cabling
- Disaster Recovery
- Web design
- Cyber security
- Data Cabling
- Data Recovery
- IT Support
- Network Cabling
- WiFi
- Wireless Networks
- Website Hosting
- Internet Services
- Onsite Support
- Remote Support
- Telephone Support
- Helpdesk
Associations and certifications
- ISO 9001
- ISO 27001
What people say
Proactive maintenance
Expert team
Reliable support
Measurable benefits
Transparent pricing
Services
Managed IT Support
Our proactive IT support packages deliver comprehensive infrastructure management with 24/7 monitoring and preventive maintenance. Specialising in minimising downtime through predictive analytics, we offer tiered service levels with guaranteed response times from 1 hour for critical incidents. Our ISO-certified engineers provide strategic technology advice while maintaining Microsoft and VMware environments. Clients benefit from monthly performance reports and scalable solutions that adapt to business growth requirements.
Cyber Security
Comprehensive cybersecurity solutions featuring threat detection, vulnerability assessments and incident response planning. Our ISO27001-certified team implements multi-layered defences including endpoint protection, email security gateways and network monitoring. We provide regular penetration testing and compliance audits to meet regulatory requirements while maintaining 97% SLA adherence across our client base of SMEs and enterprise organisations.
Cloud Services
Microsoft Azure and AWS-certified cloud migration services with hybrid infrastructure options. We implement secure cloud storage solutions with automated backups and disaster recovery capabilities. Our consultants specialise in Microsoft 365 deployments with seamless integration to existing systems, ensuring business continuity during transitions while maintaining compliance with data protection regulations.
Software Development
Bespoke application development using agile methodologies for CRM systems, POS solutions and business process automation. Our Microsoft-certified developers create scalable web and desktop applications with integrated reporting tools, following ISO9001 quality standards and delivering working prototypes within two-week sprint cycles.
Disaster Recovery
Comprehensive DR planning with automated failover systems and regular recovery testing. We implement redundant infrastructure across UK data centres with guaranteed RTOs and RPOs, maintaining 99.9% system availability for critical business operations through real-time data replication and cloud-based recovery environments.
People
Lee McLachlan
Managing Director, Apex Group of Companies
With over 20 years' experience in business leadership, Lee has driven Apex Group's technological transformation through E2E's tailored IT solutions, achieving significant operational efficiencies and system reliability improvements.
Mark Holden-Smith
Managing Director, First Finishes Limited
Led First Finishes Limited through critical IT infrastructure upgrades with E2E's support, meeting all project deadlines while maintaining business continuity and achieving measurable service quality improvements.
Waz Hamid
IT Manager, The Contact Company Limited
Overseeing IT operations for three years, Waz has implemented server upgrades and Wi-Fi solutions through E2E's partnership, achieving long-term cost savings and enhanced competitive advantage through technology.
Carl Stanley
IT Manager, Exhaust Tyres & Batteries
Managing IT requirements for Worcester-based operations, Carl has maintained a successful technology partnership with E2E, implementing hardware and support solutions that improve business efficiency and service delivery.
Questions
What IT services do you offer?
We provide managed IT support, cybersecurity, cloud solutions, software development, disaster recovery and hardware supply with tailored packages for businesses of all sizes.
Do you support businesses outside the North West?
While based in Wirral, we support clients nationwide through remote monitoring and strategic partnerships with local service providers.
How quickly do you respond to IT emergencies?
Our average response time is under 10 seconds with critical issues resolved within 1-3 hours depending on service level agreements.
Are your services suitable for small businesses?
Yes, we offer scalable solutions starting from £99/month with flexible packages designed specifically for SMEs and growing enterprises.
Do you provide software development services?
Our agile development team creates custom CRM systems, POS solutions and business process automation tools with Microsoft certification.
How do you ensure data security?
Through multi-layered defences including ISO27001-certified processes, regular penetration testing and compliance audits to protect against cyber threats.
Reviews (4)
Gareth Roberts
Sep 24, 2022
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From our initial new business interaction where we discussed our current platforms through to confirming our intention to collaborate with E2E the process has been seamless. They've pulled out all the stops for us with a new user from day 1 of us being their client and provided us with added value with our existing technology! A client focused business who we would recommend!
Catherine Johnson
Feb 27, 2021
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We've had our IT support and Office 365 through E2E for years now and wouldn't dream of changing. Such a good company to deal with. 5 stars!
Claire Roberts
Apr 19, 2020
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The team at E2E are always very professional and happy to help. They know their stuff and deliver great customer service as well. I would highly recommend!
Salisbury Poultry Midlands Ltd
Dec 31, 2019
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Excellent Company to deal with their "Can Do" approach. A refreshing change in the industry to see such a focused Company that can not only offer solutions but suggestions to enhance it! Thank you for being our one stop choice.