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Business Details
Professional Removal Services in Norwich | Custom Movers
Custom Movers is a family-run removals business based in Norwich, Norfolk, with eight years of experience delivering top-tier services across the United Kingdom. Our commitment lies in prioritising the safety and well-being of our customers and their belongings, ensuring every move is handled with professionalism and care. We pride ourselves on offering a personalised, face-to-face service tailored to individual needs, whether for single-item deliveries or full house relocations. Our fully equipped vans and experienced team guarantee secure packaging and timely delivery, supported by comprehensive insurance coverage for added peace of mind.

As a licensed waste carrier, we responsibly recycle unwanted goods, reflecting our dedication to sustainability and cost-effective solutions. Our reputation for reliability and exceptional customer service is evidenced by glowing reviews, with clients consistently highlighting our flexibility, reasonable pricing, and ability to make stressful moves seamless. We are proud to serve both local and nationwide clients, offering free, no-obligation quotations and 24/7 support to address any queries. Our teams expertise, combined with a genuine passion for what we do, ensures every client feels valued and supported throughout their moving journey.
Services
House Moves Student Removals Office Moves Storage Solutions House Clearance Man with a Van Piano Removals
Highlights and features
  • We have 8 years of experience in providing top-tier removal services.
  • Our team offers a personalised, face-to-face moving experience.
  • We are fully insured with Goods in Transit, Haulage, and Public Liability Insurance.
  • We are licensed waste carriers, ensuring responsible disposal.
  • We provide nationwide removal services across the UK.
Associations and certifications
  • Checkatrade
  • Licensed Waste Carriers
What people say
Best at making the process easier Fantastic service Amazing from start to finish Team that cares Fantastic experience
Website
Services
House Moves
Our house move service ensures seamless transitions for residential clients, with fully equipped vans and experienced staff handling every item securely. We customise each move to your timeline and requirements, offering free quotes and nationwide coverage. Our teams expertise guarantees efficient packing, loading, and delivery, minimising stress during your relocation.
Student Removals
Designed for students, this service offers cost-effective solutions for relocating between university accommodations or homes. We prioritise flexibility and affordability, with tailored options for small or large loads. Our team ensures belongings are safely transported, allowing students to focus on their studies without moving-related worries.
Office Moves
We specialise in minimising downtime during office relocations, handling everything from IT equipment to furniture with precision. Our team works around your business hours to ensure continuity, providing secure packing and efficient logistics. Nationwide coverage and free consultations make corporate moves hassle-free.
Storage Solutions
Our storage service offers safe, short- or long-term solutions for personal or business items. All stored goods are kept in secure facilities, with flexible access options available. We handle fragile and bulky items with care, ensuring your possessions remain protected until ready for delivery.
Piano Removals
Piano removals require specialist care, which our trained team provides using equipment designed for delicate instruments. We ensure pianos are securely padded and transported to avoid damage, offering peace of mind for valuable or sentimental items. Nationwide availability ensures accessibility for all clients.
Questions
What areas do Custom Movers cover?
We provide removal services nationwide across the UK, with our base in Norwich, Norfolk.
Are my belongings insured during transit?
Yes, we offer Goods in Transit, Haulage, and Public Liability Insurance for all moves.
Do you offer free quotes?
Yes, we provide free, no-obligation quotations tailored to your specific moving needs.
Can you handle fragile or bulky items?
Our experienced team specialises in safely packing and transporting fragile or bulky items, including pianos.
Are you a licensed waste carrier?
Yes, we are licensed waste carriers, ensuring responsible disposal of unwanted goods.
Reviews (13)
Stephen Holt
Aug 11, 2022 Report
A superb service! They were able to deliver a large and delicate painting from Norwich to my home near Acle with no damage within 24 hours of contacting them. They charged for just one hour. We will certainly be using them again. Highly recommended
Jack Griffiths
Aug 03, 2022 Report
Had a fantastic experience moving house with the help of Customer Movers. Honestly can't recommend them enough. We're so delighted with the service we received from Mitchell and James - two friendly and incredibly hardworking guys, who got straight on with helping us with the removals, always with a smile on their faces. Special mention to Michell too for handling our booking and answering all my questions beforehand.

We felt completely at ease the whole time. The price is really good value for money. We couldn't have asked for anything more. If we're ever moving again in the Norfolk area, we'll definitely go to Custom Movers first.
Anna Ramsay
Jun 23, 2022 Report
Mitchell and James were brilliant. They know exactly what they are doing and approached my more with a lovely calm energy making them a pleasure to be around. The only thing that got damaged was moved in my car so I can't fault them for that! I highly recommend Customer Movers.
Alison Spencer
May 08, 2022 Report
Mitchell and his team got us out of a hole when let down at last minute with a day to spare. The move for my son went very smoothly, quick and efficient. Michell in the office was extremely helpful with great communication. Can't thank you all enough and highly recommend Custom Movers. Also very competitive on pricing.
Marianne Fifer
Mar 20, 2022 Report
Mitch was super professional and helpful. He kept in good communication throughout the delivery - I wouldn't hesitate to recommend the firm to anyone!
Gorgeous Bob
Nov 13, 2021 Report
Mitchell and his team moved me from London to Norwich. They were very easy to deal with and super-efficient. I have already recommended them to a friend and, if I need to move again, they will get the job. Adam
Mei Chan
Oct 04, 2021 Report
First time using Custom Movers and I am impressed. Very satisfied with how the move went. Mitchell and his team were excellent, professional, friendly and helpful people who made the day go smoothly and the prices affordable. Great communication. They even went the extra mile to ensure everything was packed safely and neatly at my storage unit. Will recommend and use them again.
Sunny Mistry
Sep 17, 2021 Report
Thank you Mitch and Andy for helping us move out of the flat, they worked efficiently and would recommend them for any house move. Service: Moving-related packing
David Ekers
Jul 22, 2021 Report
We used custom removals following our booked large firm no longer being able to do the date we aimed for. We were lucky to come across Custom Movers. From the point of contact with Mitchell the experience was exceptional. They were efficient, very pleasant, very mindful of Covid (especially important as moving my elderly mother). They packed up fragile items and nothing broke. It was a large move (2 full vans) and a long distance.

All handled superbly. The team, led by Mitchell and Michele were all really helpful and thoughtful. We were very lucky to come across this company and I would not hesitate one bit to give them a 100% recommendation to anyone planning a move.
Katie Chambers
May 03, 2021 Report
Brilliant service by Mitchell and his colleague. Quick, efficient and friendly, they made my move easy and quicker than I expected. Took great care, especially with more precious items. Dissembled and resembled furniture and tightened up any loose furniture which was a bonus. Felt a very personal service and Mitchell was easily contactable. Was quoted three or four times more by other companies who weren't as personable as Mitchell. Great value for money and would definitely recommend!
Qi Wang
Mar 31, 2021 Report
We had a couple of issues happened during our house move and had to change the removal date several times. Mitchell is very friendly and really helped us to solve some of the issues. He and his team members arrived early on the removal day. Their work were professional and efficient. Highly recommended. Service: Local moving
Anna Pritchard
Mar 16, 2021 Report
Offers a very good service at reasonable cost. I have moved three times now with Mitchell's help and never had a breakage or a missing item. Highly recommended.
Nick Pike
Feb 03, 2021 Report
Excellent work, very efficient and helpful. Recommended. Services: Furniture assembly, In-state moving