Business Details
14 Years
experience
Professional Carpet & Upholstery Cleaning in Newcastle
Alexander's Carpet & Upholstery Cleaning is a family-run business based in Newcastle Upon Tyne, specialising in professional carpet, hard floor, and upholstery cleaning for domestic and commercial clients. As a qualified member of the National Carpet Cleaners Association (NCCA), we adhere to the highest industry standards, combining advanced techniques with eco-friendly solutions. Our 6-stage cleaning process ensures deep, lasting results while using sustainable, family-safe products that protect both health and the environment. With a strong reputation across the North East, we prioritise personalised service, attention to detail, and customer satisfaction. Our team's expertise extends to wool carpet care, luxury vinyl tile restoration, and commercial floor maintenance, ensuring tailored solutions for every client. We are committed to transparency, offering free quotes and flexible scheduling to accommodate business needs. Recognised as the best-reviewed NCCA-accredited cleaner in Newcastle, our work speaks for itself through transformative results and consistently positive feedback from satisfied customers.
Services
Carpet Cleaning
Hard Floor Cleaning
Upholstery Cleaning
Commercial Cleaning
Wool Carpet Care
Served areas
- Newcastle, Durham, Northumberland
Details
- Year established: 2012
Highlights and features
- Detergent free cleaning specialists
- Carpet Cleaning
- Upholstery Cleaning
- Hard Floor Cleaning
- Commercial Services
- Carpet and Upholstery Protection
- Stain Removal
Associations and certifications
- NCCA accredited, Check a Trade Member
What people say
Excellent service
Highly recommended
Fantastic results
Very professional
Knowledgeable staff
Services
Carpet Cleaning
Our NCCA-approved carpet cleaning uses a 6-stage process to remove deep-seated dirt, stains, and allergens. We employ low-moisture techniques and eco-friendly detergents that protect wool fibres and synthetic materials alike. The result is a thorough clean that extends carpet lifespan while ensuring rapid drying and reduced re-soiling.
Hard Floor Cleaning
Specialising in natural stone and luxury vinyl tile (LVT) floors, we use diamond polishing and PU sealing techniques to restore original lustre. Our process removes grime buildup, etching, and surface damage while applying protective coatings that enhance durability and slip resistance for both residential and commercial spaces.
Upholstery Cleaning
We revitalise all upholstery types using gentle, low-moisture methods that preserve fabric integrity. Our stain removal process targets embedded dirt while applying protective treatments that resist future soiling. This service extends furniture lifespan and improves indoor air quality by eliminating allergens and bacteria.
Commercial Cleaning
Tailored cleaning solutions for commercial environments, including flexible scheduling to minimise business disruption. We use industrial-grade equipment and slip-resistant treatments for high-traffic areas, ensuring compliance with health and safety standards while maintaining professional aesthetics.
Wool Carpet Care
Specialist wool carpet cleaning preserves texture and colour vibrancy through pH-balanced solutions and controlled moisture levels. Our technique maintains the natural properties of wool fibres while removing contaminants that cause premature wear, ensuring lasting luxury and performance.
People
Alex
Owner
Alex is the owner-operator of Alexander's Carpet & Upholstery Cleaning, bringing over a decade of NCCA-certified expertise to every job. He personally handles all client interactions and cleaning work, ensuring consistent quality and direct accountability. His hands-on approach guarantees attention to detail from initial consultation through project completion.
Questions
Are your cleaning products safe for children and pets?
Yes, we exclusively use eco-friendly, non-toxic solutions that are safe for families and pets while maintaining cleaning effectiveness.
How long does the carpet cleaning process take?
Typical domestic jobs take 2-4 hours depending on size, with carpets drying within 4-6 hours using our low-moisture technology.
Do you offer commercial cleaning outside regular business hours?
Yes, we provide flexible scheduling including evenings and weekends to accommodate business operations with minimal disruption.
What areas do you cover?
We serve the entire North East of England and surrounding regions, including Newcastle, Durham, and Northumberland.
Are you insured and certified?
We are fully insured and hold NCCA membership, demonstrating our commitment to industry standards and professional excellence.
Can you remove pet odours and stains?
Yes, our specialist treatments effectively eliminate pet-related odours and stains from carpets and upholstery without damaging materials.
Reviews (8)
Ally Findlay
Jan 15, 2022
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Alex did a full house carpet-cleaning including two bedrooms, a landing, stairs, hallway and living room for me. He did an absolutely cracking job, completely rejuvenated the carpets so they looked new, was very reasonable for the hours he put in, and the house was left smelling lovely. Definitely 10/10 would recommend.
Louise A. Heron
Nov 30, 2021
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Alex came to clean my stair carpet this afternoon. He came on time and the price was very reasonable. He did a very thorough job and talked me though the stages. My stair carpet is an amazing 23 years old and he has brought it back to new again. I am well
impressed - sad but I can't stop looking at it!! Would highly recommend him to others.
impressed - sad but I can't stop looking at it!! Would highly recommend him to others.
Kate Bostock
Nov 30, 2021
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I asked Alex to come and clean my carpets following some building work on my house. He didn't disappoint. Both carpets look brand new. One was covered in splashes of plaster and I honestly thought I would need a new carpet. But Alex worked his magic. Despite the terrible storm at the weekend, Alex still arrived at the time he agreed even though the road from his home to my house was closed. A true professional.
Ryan Cook
Nov 23, 2021
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Alex provided a brilliant clean of our lounge and dining room carpet, as well as removing a couple of stains from our dining room chairs. On a light-coloured carpet there were plenty of toddler-caused marks and stains, all of which have been removed. The carpet looks like new, the service was professional and timely, and we'd certainly recommend his services to anyone.
Kim Richardson
Nov 19, 2021
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Alex is a perfectionist when it comes to cleaning. Our bathroom tiles were marked from building work and had grout left on them. We were thrilled with the end result and left with a pristine bathroom. Alex is tidy and considerate when in your home, I would highly recommend.
Maggie Saxton
Nov 16, 2021
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Delighted with my extremely clean carpet. Really impressed with the results. Alex is very particular , diligent and honest. Top rate equipment used, that , and Alex's fastidiousness makes for a super job. Carpet like new. I cannot recommend highly enough.
Gina Gibbon
Nov 16, 2021
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I am so delighted with how my stairs and landing carpets have come up, these carpets are over 17 years old and they look like new! Alex is excellent at what he does, he is very knowledgeable and extremely thorough. The carpet felt so dry so fast, I'm incredibly impressed, I cannot recommend him highly enough.
Paula Brook-Regan
Nov 15, 2021
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Carpets look and smell really clean, which is amazing considering I have a long haired cat. Alex is friendly and trustworthy, worked hard and was very knowledgeable. I would highly recommend him and will be using him again. So glad I got my carpets cleaned before I put my Christmas tree up.