Business Details
11 Years
experience
Expert Watch Repair Services in London
At Ross Watch Repairs, we have been delivering exceptional watch repair services since 2015. Our team of highly skilled professionals combines decades of experience with cutting-edge tools to restore timepieces to their optimal condition. We specialise in servicing both luxury and everyday watches, offering tailored solutions for brands such as Tag Heuer, Omega, Longines, and Rado. Our commitment to quality is reflected in our rigorous inspection processes and use of premium Swiss batteries and European-manufactured equipment. With two convenient London locations at The Shard and Canary Wharf, we provide same-day repairs for walk-in customers, while our nationwide postal service ensures accessibility for clients across the UK. Our technical staff undergo extensive training to handle complex mechanical repairs, pressure testing, and precision adjustments. We prioritise transparency, offering clear pricing and regular updates throughout the repair process. By maintaining comprehensive quality control standards, we guarantee that every watch leaving our facility meets exacting performance and aesthetic criteria. Our reputation for reliability and expertise has been built through consistent delivery of high-quality repairs, supported by positive client testimonials highlighting our attentive service. Whether addressing minor adjustments or complete overhauls, we treat each timepiece with the care and respect it deserves, recognising its sentimental and financial value to the owner.
Services
Same Day Watch Repairs
Postal Watch Repairs
Battery Reseal
Service and Overhaul
Pressure Testing
Watch Cleaning
Bracelet Repairs
Strap Replacement
Parts Repair
Mechanical Servicing
Served areas
- Bromley, Kent, London, United Kingdom
Details
- Year established: 2015
Highlights and features
- We have qualified technicians with extensive experience in luxury watch repairs
- Our service centre uses premium Swiss batteries and European-manufactured equipment
- We offer same-day repairs at two central London locations
- Our technical staff undergo continuous professional development training
- We handle over 100 watches weekly with rigorous quality control
Payment methods
- Credit cards, Cash, Debit cards, Mobile payments
What people say
Professional and very personal service
Working perfectly
Looking as new
Recommend without hesitation
Prized timepieces handled with care
Services
Same Day Watch Repairs
Our London branches at The Shard and Canary Wharf offer immediate watch repair solutions while you wait. Qualified technicians diagnose issues and complete common repairs within hours using premium components. This service caters to clients needing urgent attention for mechanical problems, battery replacements, and minor adjustments without compromising quality standards.
Postal Watch Repairs
Secure nationwide watch repair through our tracked postal system allows UK customers to access our expertise remotely. Watches are handled with care throughout the process, with clear communication at each stage from receipt to return. This service includes comprehensive repairs requiring workshop equipment unavailable in store locations.
Premium Battery Reseal
We replace watch batteries with high-quality Swiss components while maintaining water resistance through proper gasket replacement. This service ensures longevity and performance for timepieces requiring precision engineering. Each procedure follows strict protocols to prevent damage to internal mechanisms during the battery replacement process.
Service and Overhaul
Complete mechanical restoration involving disassembly, cleaning, lubrication, and recalibration of watch movements. Our technicians address wear and tear on critical components to restore optimal functionality. This service extends timepiece lifespan through meticulous attention to movement integrity and performance metrics.
Pressure Testing
We verify and restore water resistance capabilities using specialist equipment to meet manufacturer specifications. This service includes gasket replacement and case integrity assessments. Clients receive clear verification of their watch's water resistance rating after testing to ensure protection against moisture ingress.
Questions
Do you offer same-day watch repairs in London?
Yes, our The Shard and Canary Wharf branches provide same-day repairs for most common watch issues during operating hours.
Can I send my watch for repair by post?
Yes, we offer a secure postal repair service across the UK with tracked delivery and regular progress updates.
Which watch brands do you repair?
We specialise in luxury brands including Tag Heuer, Omega, Longines, Rado, and many other mechanical and quartz timepieces.
What payment methods do you accept?
We accept chip and PIN payments in-store and bank transfers for postal repairs, with no hidden fees.
Are your technicians qualified to repair mechanical watches?
Yes, our team has extensive training in both modern and traditional mechanical watch repair techniques.
Reviews (5)
David Kyle
Apr 01, 2026
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BEWARE I sent my Lotus Hybrid watch to Ross Watch Repairs for a simple battery replacement and was offered an upgrade to a premium, Swiss-made battery. They claimed this battery would last 60% longer, came with a 12 month guarantee, and persuaded me to add a mini service for 69.95 plus VAT. There was also a 10 postage and packaging charge, on top of my cost to send the watch to them. At the time, I was satisfied after all, the premium battery had a 12 month warranty, and the mini service was supposedly covered for 36 months.
However, just 10 months later, my app alerted me that the battery needed replacing.
I contacted Ross Watch Repairs expecting straightforward help under the warranty. Instead, I was passed between staff members repeatedly asked for receipts and proof of guarantee even though all the details were clearly available in our WhatsApp messages. They refused to cover return postage, citing their terms and conditions, and then suggested the watch itself might be faulty, despite having serviced it less than a year ago.
I ultimately took the watch to a local jeweller in Northern Ireland, who supplied, fitted and sealed a new battery for just 20. To my shock, the so called premium battery from Ross Watch Repairs turned out to be a Panasonic CR3032 made in Indonesia which is widely available on Amazon selling to the general public for around 9.29. In my view, the premium upgrade was a total con, the battery upgrade was misleading and the warranty was not worth the paper it was written on. I would not recommend this company.
However, just 10 months later, my app alerted me that the battery needed replacing.
I contacted Ross Watch Repairs expecting straightforward help under the warranty. Instead, I was passed between staff members repeatedly asked for receipts and proof of guarantee even though all the details were clearly available in our WhatsApp messages. They refused to cover return postage, citing their terms and conditions, and then suggested the watch itself might be faulty, despite having serviced it less than a year ago.
I ultimately took the watch to a local jeweller in Northern Ireland, who supplied, fitted and sealed a new battery for just 20. To my shock, the so called premium battery from Ross Watch Repairs turned out to be a Panasonic CR3032 made in Indonesia which is widely available on Amazon selling to the general public for around 9.29. In my view, the premium upgrade was a total con, the battery upgrade was misleading and the warranty was not worth the paper it was written on. I would not recommend this company.
John Bingham
Jan 20, 2026
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Needed a replacement strap, the well spoken young gentlemen helped me out. Outstanding customer service and very valid job. He has a bright future thank you
Paul Hemmerdinger
Oct 24, 2019
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I cannot recommend Ross Watch Repairs enough, I was a little concerned to send my watch by post to a company I've never used before but I have to say they offer a superb proffesional service at an affordable price with good communications, thank you RWR.
Beverley Burns
Apr 13, 2019
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My beloved TAG had a new battery and was beautifully cleaned in less than a week via post. Second time I have used RWR and I won't go anywhere else now. Excellent service, thank you.
Vicky Graham
Dec 13, 2018
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This is the first time I've sent my watch to through the post for a new battery so was a little anxious! I was informed by RWR when they had received my watch and also a phone call once they had looked at my watch if either just a new battery or a new battery and service inc clean. Very happy lady this morning after receiving my watch back this morning. Will definitely use again and recommend to anyone. 49 for a new battery... quote I had from beaver brooks was 110