Business Details
Expert IT Services in Plymouth
Plymouth Computer Solutions has been delivering expert computer repair and tuition services in Plymouth since the early 1980s. With over 40 years of hands-on experience in computer systems and 25+ years of professional teaching expertise, we specialise in demystifying technology for both individuals and businesses. Our services include device repair, scam removal, virus detection, data recovery, and tailored digital literacy programmes designed to build confidence without overwhelming users. We prioritise clear communication, avoiding technical jargon to ensure clients understand every step of the process. Available six days a week with flexible scheduling from 8am to 9pm, our home and business visits focus on restoring device functionality while educating clients to prevent future issues. Our proven track record includes restoring compromised systems for clients like Mr. & Mrs. Wallace and enabling digital independence for users such as Ms. Hathaway, who now confidently uses her iPad for social media and online shopping.
Services
Computer Repair
Digital Tuition
Scam Removal
Virus Detection
Data Recovery
Device Servicing
System Upgrades
Backup Solutions
Highlights and features
- We offer 40+ years of combined computer repair and teaching expertise
- Our technicians provide jargon-free explanations tailored to your understanding
- Specialists in scam detection and remote access removal
- Flexible tuition programmes adapted to individual learning speeds
- Proven track record with documented client success stories
What people say
Excellent courteous service
Patient and clear explanations
Left wanting to develop further
Worked as good as new
Highly recommended to others
Services
Computer Repair
Comprehensive hardware and software diagnostics for desktops, laptops, and tablets. Our engineers restore performance by removing malware, repairing components, and optimising system settings. We specialise in recovering data from failing drives and reinstating factory settings on compromised devices, ensuring your technology operates efficiently and securely.
Digital Tuition
Personalised one-to-one training sessions tailored to your specific needs. We teach practical skills from basic device operation to advanced digital security practices. Our structured programmes help clients master online banking, social media, photo editing, and video management while building confidence in independent technology use.
Scam Removal
Emergency response to remote access scams and phishing attacks. We identify and terminate unauthorised connections, secure compromised accounts, and implement protective measures against future threats. Our team educates clients on recognising fraudulent communications and provides documentation to report incidents to relevant authorities.
Virus Detection
Thorough system analysis using industry-leading tools to identify and eliminate malicious software. We quarantine threats, repair damaged files, and configure firewalls to prevent reinfection. Post-cleanup, we demonstrate safe browsing practices and email handling techniques to maintain ongoing device security.
Data Recovery
Specialist retrieval of lost or corrupted files from various storage media. We recover documents, photos, and videos from damaged hard drives, memory cards, and cloud backups. Our process includes creating secure duplicates before attempting repairs, ensuring your valuable digital assets remain intact throughout the recovery procedure.
People
Paul Scarbro
Owner & Lead Technician
With over 40 years' experience in computer systems and education, Paul combines technical expertise with patient instruction. He has designed school technology programmes and managed complex IT infrastructures, bringing this professional knowledge to personalised client support.
Questions
What areas do you cover?
We provide services throughout Plymouth, offering home and business visits within the city and surrounding districts.
Do you handle urgent computer issues?
Yes, we prioritise scam-related emergencies and system failures, with appointments available within 24 hours.
Can you help non-technical users?
Absolutely - our speciality is teaching technology through simple explanations without technical jargon or assumptions about prior knowledge.
What experience do you have?
Our lead technician has 40+ years in computer systems and 25+ years developing technology education programmes for schools.
How do you handle scams?
We remove unauthorised access, secure accounts, and provide prevention education, including identifying fraudulent communications from banks or Microsoft impostors.
Reviews (6)
Olive Arnold
Feb 12, 2026
Report
Paul, my lovely computer wizard, came on Monday and fixed my computer, iPad and iPhone as I was having problems receiving and sending emails. He worked hard at solving the problems -as he always does. His knowledge is second to none and I would be lost without him when I have a problem. I can't recommend him highly enough. Olive
Mr. Price
Feb 14, 2023
Report
We wouldn't hesitate to recommend Paul, very reliable and prompt and keeps us updated along the way. Very professional and polite, and obviously knows his stuff
Ann Davey
Oct 17, 2021
Report
A television that had died- no obvious solution. Paul came in and untangled wires, found the source needed, put it right and behold LIFE! Very understanding, quiet competence- the best service ever. I recommend him to anyone for a fast, gently mannered, solution.
Dessie Carnell
Jun 19, 2021
Report
I have just had a very successful visit from Paul Scarbro of Plymouth Solutions. My IPad which has been causing problems with my E Mails and Facebook for some time is now working as good as new !!!! Now I know what to do if I have any problems in the future. Thank you Paul.
Mary Moran
Jun 19, 2021
Report
Super tutoring advice and the best repair service I have encountered. I found out about Plymouth Solutions through word of mouth and have been tutored by Paul over the past few months. My iPad was beginning to play up, the screen had a crack and the keyboard case had also got damaged. I came to Paul knowing that he would do an excellent job! He diagnosed the problem, ordered replacement parts and found an inexpensive keyboard solution. Paul repaired the iPad as soon as the parts arrived and now it looks brand new. Thank you
Mariska Hastie
Jun 19, 2021
Report
Paul came to fix problems I was having at home with my computer and printer - he sorted everything very quickly and explained clearly what needed to be done - If you have a problem with your computer or want to learn how to do something then I would say ask Paul to help!
Paul is patient, clear and has a very positive attitude - it was a pleasure having him here to help!
Paul is patient, clear and has a very positive attitude - it was a pleasure having him here to help!