Business Details
11 Years
experience
Your Trusted Insurance Partner in Ashford
Cascade Insurance Services Ltd is an independent insurance broker specialising in commercial, business, and personal insurance solutions. With access to over 200 insurers, we provide tailored coverage for businesses, high-value homes, and care sector organisations. Our team prioritises customer care, ensuring clients receive comprehensive support in selecting and maintaining appropriate insurance products. Based in Ashford, Kent, we serve clients locally, across the South East, and nationwide. Our commitment to honesty and integrity underpins all our services, with a focus on understanding clients' unique needs to deliver peace of mind. We offer free advice and work proactively to explain policy options, ensuring clients are fully protected against risks. Our expertise extends to specialist areas such as cladded buildings, unoccupied properties, and cyber insurance, with a proven track record of securing competitive premiums. With over a decade of experience, we combine market knowledge with personalised service to meet diverse insurance requirements.
Services
Business Insurance
Care Agency Insurance
Cyber Insurance
High Value Home Insurance
Public Liability Insurance
Employers Liability Insurance
Professional Indemnity
Commercial Vehicle Insurance
Property Owners Insurance
Unoccupied Properties Insurance
Served areas
- United Kingdom
Details
- Year established: 2015
- Employees: 2
Highlights and features
- Business Insurance
Associations and certifications
- FCA
Payment methods
- Financing available, Debit cards, Credit cards, Checks
What people say
Exceptional professionalism
Competitive pricing
Outstanding customer service
Expertise in specialist sectors
Prompt policy explanations
Services
Business Insurance
Our business insurance solutions protect companies against risks including public liability, employers liability, and professional indemnity. We tailor policies for diverse sectors such as warehouses, garages, and professional services. With access to leading insurers, we secure competitive premiums while ensuring comprehensive coverage for business assets and operations.
Care Agency Insurance
Specialist insurance for care providers covering public liability, employers liability, and business interruption. We address specific risks in domiciliary care, care homes, and support services. Our policies protect against claims arising from client injuries, property damage, and operational disruptions, ensuring care providers can focus on delivering quality services.
Cyber Insurance
Cyber insurance safeguards businesses against data breaches, ransomware attacks, and network security failures. Our coverage includes legal expenses, business interruption compensation, and crisis management support. We help organisations meet GDPR requirements and recover from cyber incidents with minimal operational impact.
High Value Home Insurance
Tailored insurance for high-value homes, listed buildings, and properties with unusual construction. We provide comprehensive protection for buildings, contents, and unoccupied properties. Our policies address unique risks while maintaining competitive pricing and ensuring adequate sums insured for full replacement value.
Public Liability Insurance
Public liability insurance protects businesses against claims for property damage or injuries to third parties. We offer coverage for legal fees, compensation claims, and certificate requirements. This essential protection is available for tradespeople, commercial property owners, and service providers across multiple industries.
People
Julie
Insurance Specialist
With extensive experience in the care sector, Julie provides expert insurance solutions for healthcare providers. She specialises in understanding business needs and securing competitive policies, maintaining strong client relationships through regular communication and renewal support.
John Lawton
Senior Broker
John specialises in non-standard insurance requirements, including high-value properties and cyber risks. His proactive approach ensures clients receive tailored coverage, with particular expertise in explaining complex policies and securing optimal terms for businesses and homeowners.
Vicki
Insurance Advisor
Vicki supports clients with policy management and claims processing, focusing on attention to detail and customer satisfaction. She works closely with businesses to ensure comprehensive coverage, particularly in commercial insurance and high-value property sectors.
Questions
What types of business insurance do you offer?
We provide public liability, employers liability, professional indemnity, commercial vehicle, and property insurance for diverse sectors including construction, healthcare, and professional services.
Can you help with specialist insurance requirements?
Yes, we specialise in high-value homes, cladded buildings, unoccupied properties, cyber insurance, and care sector coverage, offering tailored solutions for unique risks.
How do you ensure competitive pricing?
Our access to over 200 insurers allows us to compare market options and negotiate competitive premiums while maintaining comprehensive coverage for your specific needs.
What areas do you serve?
Based in Ashford, Kent, we serve clients across the South East, including Canterbury, Maidstone, and Tunbridge Wells, with nationwide coverage available.
How quickly can you respond to insurance inquiries?
We prioritise prompt responses, typically providing initial consultations and quotes within one business day, with urgent cases handled immediately.
Reviews (5)
Deborah Danbury
Jun 03, 2020
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Cascade recently arranged our combined liability & commercial combined insurances and we are delighted to have saved over 1500 on our renewals! No mean feat considering we are a niche motorsport organisation with some very specific requirements. Thank you Julie & team, look forward to doing business again next year
Victoria Walker
Jun 03, 2020
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Highly recommend. Perfect support, advice and I wouldnt go anywhere else for my business insurance needs. Julie has been there from day one of my company start up, and is always at the end of the phone for extra information.
Katrina Festorazzi
Jun 03, 2020
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What an amazing service. They helped me get the right insurance package for my business which covers me for everything. Very helpful, friendly, professional and personable. They go out of their way to answer any questions and they are quick to get information to you. What I love about using a broker is they are really are looking out for you. Unlike when you deal directly with an insurance company who are solely looking out for themselves. Highly recommend Cascade for all your insurance needs.
Daniela Avraamides
Jun 03, 2020
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As a small business starting out it was really difficult to find affordable insurance. Cannot express how impressed I was with the service and assistance I received. I highly recommend Cascade. Julie went out of her way to help me.
Alison Robinson
Jun 03, 2020
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Excellent service I have now got both my household and professional indemnity insurance through Julie. It is so nice to deal with a real person for a change.