Business Details
50+ Years
experience
Trusted Removals and Storage Services in Croydon
Established in 1930, F Smith & Son is a family-run removals and storage business serving Croydon, South London, and surrounding areas. With over 90 years of experience, we specialise in domestic and commercial removals, international relocations, and secure storage solutions. Our commitment to quality is evidenced by our British Association of Removers (BAR) membership, adherence to the BSEN 12522 quality standard, and fully DBS-checked staff. We offer tailored services including full packing, fragile-only packing, and specialist export wrapping, alongside flexible storage options from short-term to containerised solutions. Our team prioritises careful handling of belongings, transparent pricing, and comprehensive liability protection, including MoveProtect. Customer feedback highlights our professionalism, efficiency, and competitive pricing, though we continually strive to address areas for improvement. As a trusted local business, we combine generational expertise with modern practices to deliver seamless relocation experiences.
Services
House Removals
Commercial Relocation
European Removals
International Removals
Containerised Storage
Self Storage
Packing Services
Fragile-Only Packing
Export Wrapping
Crate Making
Served areas
- Croydon, Surrey, London, Bromley, Greater London
Details
- Year established: 1930
- Employees: 25
Highlights and features
- Piano Movers
- Commercial Relocation
- European Removals
- International Relocation
- Antiques & Fine Art Packers
- Exhibition Movers
- Staff CRB Checked
Associations and certifications
- BAR
- BSEN 12522
- Which Trusted Trader
- Checkatrade
- FSB
Payment methods
- Cash, Debit cards, Credit cards, Checks
What people say
Exceptional team members
Superb service quality
Exceeded expectations
Friendly and efficient staff
Professional packing service
Services
House Removals
We provide comprehensive house removal services for local, national, and international relocations. Our trained staff handle all aspects from packing fragile items to transporting large furniture. Customers benefit from purpose-built vehicles, flexible service levels (Bronze to Platinum), and optional add-ons like piano transportation and parking dispensations.
Commercial Relocation
Specialist office relocation services for businesses of all sizes. We manage full office relocations or internal moves with minimal disruption. Services include IT equipment handling, secure document transportation, and customised scheduling to maintain workflow continuity during business hours.
Containerised Storage
Modern containerised storage facilities in Croydon with 24/7 CCTV and alarm systems. Ideal for long or short-term storage of household or commercial goods. Items are handled only twice during the storage period, reducing damage risk while maintaining security and accessibility.
Packing Services
Full or partial packing services using high-quality materials. Options include fragile-only packing, export wrapping for international shipments, and custom crate-making for valuable antiques or artwork. Our team ensures secure packing with clear labelling and room-specific organisation.
European Removals
Door-to-door European removal services with weekly vehicle departures to popular destinations. Includes customs clearance assistance, export documentation, and secure transportation of household goods. Customers receive tailored advice on moving regulations and destination-specific requirements.
Questions
What areas do F Smith & Son cover for removals?
We cover Croydon, South London, Surrey, Kent, and offer European/international removals through our agent network.
Are your staff DBS checked?
Yes, all customer-facing staff undergo DBS checks and extensive training before handling removals.
What storage security measures do you have?
Our Croydon facility features 24/7 CCTV, alarm systems, and secure containerised storage units.
Can I get a quote without a site visit?
Yes, we offer video surveys for accurate quotes without requiring in-person visits.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Full payment terms are provided in quotes.
Are you part of the British Association of Removers?
Yes, we're BAR members with access to their dispute resolution scheme and fixed-price guarantees.
Reviews (12)
Shelly Newton
Jun 13, 2022
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F Smith and Son has been my go-to for six moves already. They consistently demonstrate punctuality, reliability, efficiency, and a willingness to assist. Each move has been a breeze, completely stress-free. I wholeheartedly endorse them without any hesitation.
Lisa
Feb 01, 2019
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F Smith & Son were recommended to me. They were brilliant from start to finish, from the office staff to the actual removers. They were friendly and professional and made the removal day stress free. Great bunch of guys - would use again and definitely recommend.
Connie
Feb 01, 2019
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Very friendly, efficient and thorough. On the day of the move they introduced themselves, assessed everything and simply 'got on with it'. Anything they were unsure of they asked. Great experience for us and would highly recommend.
Jackie and Melissa
Feb 01, 2019
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We were recommended by friends who used this company and did the same as us relocated up north, we were not disappointed. It was a 3 day move, they packed for us on the 1st day and moved out some furniture. The 2nd day they moved the rest of our home. The 3rd day they moved us into our new home. Two great guys moved us could not fault them in anyway made our move go so smoothly nothing was too much for them (thank you). From the person who came to give us a quote right through to the day we moved in this company provided an excellent service. Worth every penny and competitively priced. Highly recommend. read less
Belle Jane
Feb 01, 2019
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We moved today and these guys were brilliant... Always friendly, nothing too much bother and had a smile of their faces all day!!! Would definitely recommend
Anita Coote
Feb 01, 2019
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I moved today and not for one minute did I get stressed the guys who moved me were first class nothing was too much trouble, highly recommended
Julie Munro
Feb 01, 2019
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This was no ordinary removals booking..... The team collected and delivered 5 fragile 5 ft letters to give our venue for a Charity Ball the WOW factor. Then when it was all over they collected and returned them to the supplier..... Nothing was too much trouble and I highly recommend this company.
Sarah Churcher
Feb 01, 2019
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Couldn't have asked for a better removal firm. From quote to moving day, everything was perfect. The whole team clearly cares about their work and enjoys what they do. They answered questions quickly, were polite and professional in all communications and removers Brian and Ash really did take all the stress away on moving day. We never thought it could be as easy as they made it! Brilliant company, would definitely use again and recommend without any hesitation.
Noel Byrne
Feb 01, 2019
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Having always moved myself (and always promising never to do it again) we finally called in a professional company and were absolutely delighted with the result. The guys were polite, professional, very hard-working and also had a great sense of humour.
Considering the amount of stress taken out of the day by using professionals I would say they were worth every penny. Highly recommended and will use again.
Considering the amount of stress taken out of the day by using professionals I would say they were worth every penny. Highly recommended and will use again.
James Hirst
Feb 01, 2019
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After receiving a number of quotes without seeing the amount to be moved, I was very impressed by the detail the quote went into. For the actual move, the team were brilliant and very professional, even going above and beyond and taking furniture down to move to a different room. Packing service the day before, took a lot of pressure off the move day itself.
Dave Rose
Feb 01, 2019
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Great team, arrived early and completed earlier than expected (finished before the biscuits ran out). Friendly bunch of guys that went above and beyond expectations. We only used them for the move and not packing our goods. The team of 5 were really good
Melanie R.
Feb 01, 2019
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Brilliant removals firm. Ian and Elson did my packing today and they were fantastic. We are moving tomorrow and I couldnt wish for a better firm. I know that I will be in very capable and friendly hands and its made the move much more manageable! Would highly recommend this firm.