Business Details
21 Years
experience
Professional Carpet & Upholstery Cleaning in Carlisle
A Star Cleaning Services Ltd is a professional carpet, upholstery, and commercial cleaning company serving Carlisle and the wider Cumbrian, Northumberland, and Scottish Border regions. With over a decade of experience, we have built an unrivalled reputation for delivering outstanding residential and commercial cleaning solutions combined with superior customer service. Our team of professionally trained, fully insured technicians utilises Prochem systems and non-toxic, environmentally friendly products to ensure thorough cleaning that preserves the integrity of fabrics and fibres. We offer tailored services including end-of-tenancy cleaning, rug restoration, stain guard protection, and commercial contracts, all supported by free surveys and competitive pricing. Accredited by Checkatrade, our commitment to quality is reflected in our extensive positive client feedback and adherence to rigorous health and safety standards.
Services
Carpet Cleaning
Upholstery Cleaning
End of Tenancy Cleaning
Commercial Cleaning
Rug Cleaning
Stain Removal
Anti-Allergen Treatments
Flea & Pet Odour Treatments
Served areas
- Carlisle, Penrith, Hexham, Cumbria, Northumberland
Details
- Year established: 2005
- Employees: 5
Highlights and features
- Superior cleaning
- Industry leading Prochem chemicals
- Safe for children and pets
- Cost effective
- Quick drying times
- No sticky residue or rapid resoiling
Associations and certifications
- Prochem Carpet Training
- Prochem Upholstery Training
- BDMA certified
Payment methods
- Cash, Financing available, Debit cards, Credit cards, Bank transfers
What people say
Outstanding results
Polite and diligent staff
Excellent customer service
Revitalised old carpets
Prompt and efficient service
Services
Carpet Cleaning
Our residential and commercial carpet cleaning service utilises Prochem-certified hot water extraction and dry-cleaning methods. We conduct fibre tests to determine the optimal cleaning approach, ensuring stain removal without damage. Treatments include deodorisation, sanitisation, and optional Scotchguard protection, leaving carpets hygienic and revitalised while preserving their longevity.
Upholstery Cleaning
Specialist upholstery cleaning for sofas, chairs, and soft furnishings using low-moisture and dry-cleaning techniques. We perform dye stability tests to prevent discolouration, remove pet hair and stains, and apply protective treatments. Services restore fabric appearance while maintaining material integrity, with drying assistance provided for minimal disruption.
End of Tenancy Cleaning
Comprehensive end-of-tenancy cleaning for landlords and tenants, including carpet restoration, wall-to-wall sanitisation, and certificate issuance. We address pet odours, flea treatments, and pre-existing damage assessments. Our process ensures properties meet rental standards, supported by free surveys and insurance-backed guarantees.
Commercial Cleaning
Tailored contract and one-off cleaning packages for businesses, including offices, retail spaces, and hospitality venues. Services are scheduled to minimise operational disruption, with COSHH-compliant products and health-and-safety audits. We provide method statements, risk assessments, and flexible month-to-month agreements.
Rug Cleaning
Professional rug cleaning for delicate and antique pieces, using pH-balanced solutions to prevent shrinkage. We test fibres and dyes to select appropriate methods, offering collection and delivery services. Treatments include deep sanitisation and deodorisation, ensuring heirloom rugs retain their quality and appearance.
Questions
What areas do A Star Cleaning Services Ltd cover?
We serve Carlisle, Cumbria, Northumberland, and the Scottish Borders, including Penrith, Keswick, and the Lake District.
Are your cleaning products safe for pets and children?
Yes, all our products are non-toxic, environmentally friendly, and safe for pets and children, with many being Woolsafe approved.
Do you offer free surveys and estimates?
Yes, we provide free, no-obligation surveys to assess your cleaning needs and provide competitive pricing.
How long does carpet cleaning take to dry?
Drying times vary but typically take 4-6 hours, with air movers used to expedite the process where possible.
Are your staff trained and insured?
All our technicians are fully trained, vetted, and insured, with regular audits to ensure service quality and compliance.
Can you remove pet odours and stains?
Yes, we offer specialist pet odour neutralisation and stain removal treatments tailored to fabric types.
Reviews (12)
Lauren Hutton
Sep 16, 2021
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Lee was very friendly, professional and provided a 5* service all round! Our sofa looks, smells and feels brand new - very pleased with the results, will definitely be using again when needed & recommending his services.
Abi Oultram
Jul 13, 2020
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Excellent service, very pleased with how clean our carpet now is. Reasonably priced for great work would definitely recommend!
Customer in Stowmarket
Apr 17, 2018
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Exceeded my expectations, the carpets have cleaned up incredibly well saving her the expense we expected, in buying new ones. The flat smells fresh and clean, the cost was very reasonable for 3 hours hard work with unexpected touches like wrapping the legs of the furniture in foil. The service was friendly and professional, a real pleasure to meet such dedicated and committed people, I would recommend to anyone.
Customer in Ipswich
Apr 17, 2018
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Professional and friendly service, passionate about providing a good service to all customers and the results for my clean were fantastic.
Customer in Ipswich
Apr 17, 2018
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Fabulous!! The employees were on time, polite and explained thoroughly what they were doing!!! Fantastic work. I'm really pleased and will use these again.
Customer in Woodbridge
Apr 17, 2018
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Very friendly and reliable. I was really pleased with my carpets after they were cleaned. All the process was explained and I was given after care advice. I would definitely use A Star Carpet Cleaning again.
Customer in Stowmarket
Apr 17, 2018
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Came along to clean a teenagers makeup and many unknown, stained carpet. 2 men arrived at the arranged time and got to work straight away. Both were very courteous and explained the process clearly. I was very comfortable with them working in my house and both were open to any questions I had. The job was completed to a standard that I would only have dreamed of, just like a brand new carpet. Top notch, would highly recommend!
Customer in Stowmarket
Apr 17, 2018
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Lee arrived on time with a colleague to begin work. He kept us informed of the work he was carrying out and worked solidly throughout the day. The work done was completed to a very high standard, and the carpets looked amazing. Lee managed to remove all the stains in the carpets, and when completed they looked good as new. Overall I would recommend the company without reservation. Thanks again for a professional job Lee.
Customer in Diss
Apr 17, 2018
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My carpets are the cleanest they have ever been thanks to the fantastic service of A Star Cleaning. I cannot praise enough the efficiency of this friendly team and the quality of their work.
Customer in Woodbridge
Apr 17, 2018
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Excellent service and friendly workers. Couldn't do enough to ensure experience was professional and hassle free. Would definitely use again and recommend. The carpets are 13 years old and look fantastic.
Customer in Stowmarket
Apr 17, 2018
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Great results from the cleaning. Amazing and friendly communication via email. Also great that the products they use are child and pet friendly. Thoroughly recommend. Thank you!
Customer in Stowmarket
Apr 17, 2018
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Excellent service. Both Lee and Max were extremely friendly and polite. Very professional service and would definitely use again and would recommend to anyone.