Business Details
16 Years
experience
Emergency
services
Expert Computer & Device Repair Services in Cardiff
Established in 2010, Adept PC Repair has built a reputation as a trusted provider of comprehensive electronic device repair services in Cardiff. With 19 years of technical expertise and 15 years operating as a sole trader, we specialise in circuit-level repairs, soldering work, and advanced diagnostics that go beyond standard replacement parts. Our services cover laptops, desktops, Macs, gaming consoles, and mobile devices, all supported by a 6-month warranty on repairs. We prioritise transparency, offering no-fix-no-fee policies and fixed-fee quotes while maintaining rapid turnaround times - often completing repairs within 24 hours. Our in-house capabilities eliminate third-party dependencies, ensuring cost-effective solutions for both residential and select business clients. Through our appointment-based model, we maintain personal service standards while serving local communities and schools across Cardiff.
Services
Laptop Repair
PC Repair
Mac Repair
Console Repair
iPhone Repair
iPad Repair
Data Recovery
Custom Computers
Soldering Work
WiFi Extension
Served areas
- Cardiff, Newport, Bridgend, Pontyclun, Caerphilly,
Details
- Year established: 2010
- Employees: 1
Highlights and features
- iPad Repair
- Laptop Repair
- iPhone Repair
- PC Repair
- Free Callout
- Collection and Delivery
- 2 Month Warranty
- Money Back Guarantee
Payment methods
- Cash
- Debit cards
- Mobile payments
What people say
Very efficient
Professional service
Fair price
Quick repairs
Excellent customer care
Services
Laptop Repair
Specialist laptop repairs covering screen replacements, power jack fixes, and advanced circuit board work. We utilise precision soldering techniques to repair components rather than replacing entire motherboards, offering cost-effective solutions with 6-month warranties. Our diagnostics identify issues ranging from overheating to liquid damage, with most repairs completed within 24 hours using locally sourced parts.
Console Repair
Expert restoration of PlayStation, Xbox, and Nintendo Switch consoles with HDMI port replacements, disc drive repairs, and reballing services. We specialise in rapid turnaround times, typically completing gaming console repairs within 24 hours while maintaining strict quality standards. Our technicians address complex issues like overheating and power failures using genuine replacement components.
Data Recovery
Professional data recovery services for failing hard drives, corrupted USB sticks, and SD cards starting from 49. We employ specialist tools to retrieve deleted files and repair file system corruption, with more complex cases outsourced to clean-room facilities. Immediate action is recommended to prevent data overwrite, and all recovery attempts begin with a comprehensive diagnostic assessment.
Custom Computers
Tailored custom computer builds optimised for gaming, business, or creative applications. Our technical expertise ensures component compatibility and performance optimisation, with options for high-end GPU integration and storage upgrades. Each build includes system tuning and comes with our standard 6-month warranty covering workmanship.
Mac Repair
Specialist Apple device repairs including logic board fixes, OS reinstalls, and hardware upgrades. We address complex issues like kernel panic errors and boot failures through component-level diagnostics. Repairs include power supply replacements and thermal management solutions, with all work backed by a 6-month warranty excluding liquid damage incidents.
People
Ian Porter
Sole Trader & Lead Technician
With 19 years' experience in IT and electronics repair, Ian established Adept PC Repair in 2010. His expertise spans circuit-level repairs, soldering work, and advanced diagnostics across multiple device platforms. Ian maintains direct client relationships and oversees all technical operations.
Questions
What repair services do you offer?
We repair laptops, desktops, Macs, gaming consoles, iPhones, iPads, and provide data recovery, custom builds, and WiFi extension services with 6-month warranties.
Do you offer same-day repairs?
Yes, most laptop and console repairs are completed within 24 hours, with emergency services available at a premium rate during out-of-hours periods.
What warranty do you provide?
All repairs carry a 6-month warranty covering workmanship, excluding damage caused by liquid exposure or physical impact after repair completion.
How much do collection services cost?
Collection and return within Cardiff costs £5 (local) or £10 (extended areas), with no refunds if repairs aren't completed due to client decision.
Are parts sourced locally?
Yes, we use local suppliers for rapid part acquisition, ensuring most repairs are completed within 24 hours without compromising on component quality.
Do you repair school iPads?
Yes, we're officially used by Cardiff schools for iPad repairs, providing robust digitiser replacements and extended 1-year warranties on these services.
Reviews (10)
Alan Crawley
Jul 23, 2020
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My Xbox one X broke just outside of warranty and Xbox quoted 239 to fix. Due to the high price and long timescale of repair I opted to look locally. This is where I found Ian and his company Adept Repair. Called Ian, he diagnosed the issue with the Xbox over the phone, booked me in for a repair with 3 working days and not only that, repaired it the same day! Genuinely impressed by the service, the expertise, the speed and the price. I did have doubts about a local repair but I would, without doubt, use Ian again and recommend him.
James Watkins
Jul 23, 2020
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I could not recommend these guys more! I had a very strange pc issue with a system I build, and other shops just turned it away. After an initial visit and having a hopeful fix, it didn't work unfortunately. However after contacting Adept again, they were quick to arrange a collection for my machine and get to work. I was given warning on any costs before purchase, and the whole process was seamless.
I can't stress more the sheer pace these guys can work at, and the quality and expert knowledge that just allows you to trust them. Something lacking in this area. I now have a working system and at a fair price. Just want to say thank you to Adept for looking into such a strange issue, and the customer care you provided. If you need any technical help in the area then these are the guys to see! I'll surely not look elsewhere again
I can't stress more the sheer pace these guys can work at, and the quality and expert knowledge that just allows you to trust them. Something lacking in this area. I now have a working system and at a fair price. Just want to say thank you to Adept for looking into such a strange issue, and the customer care you provided. If you need any technical help in the area then these are the guys to see! I'll surely not look elsewhere again
Lee Stevens
Jul 23, 2020
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My PS4 hdmi port was broken, i rang up Ian, I was told that I could drop it down within the hour and that it should be fixed within the 24 hrs. Within a hour I had a call saying that it was all fixed, for a fair price. Cant thank him enough. Highly recommend
Chris Weston
Sep 26, 2017
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Great service, replaced my cracked iPhone screen at my home, took around 20 minutes! Will use Adept for my future repair needs.
Andrew Dalton
Sep 26, 2017
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Absolutely brilliant, sorted out my faulty PS4 in less than 24 hours, Incredibly helpful , friendly and above all else honest, initially the fault was thought to be more expensive to fix when it was discovered it was a cheaper issue to fix, i was told what the issue was discovered to be and charged the lower price, Kept upto date with the repair every step of the way, can't recommend Ian enough
Sheila Brennan
Sep 26, 2017
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Ian at Adept has helped with desktop, laptop and phone repairs and also set up a great WiFi system in the house. The service provided is excellent and Ian is honest and reliable.
Sarah Dyer
Sep 26, 2017
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Many thanks to Ian for getting my laptop up and running - he's done a great job on every problem we've thrown at him!
Kathleen Ann Brockway
Sep 26, 2017
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A very big THANK YOU Ian for the excellent prompt service you gave me you went far beyond just repairing you took the time to explain things to me i am useless with computers . Will definately use in the future if i need to . You are a lovely polite young man Thanks again
Dean Hallam
Sep 26, 2017
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Great service, excellent communication, gave price before doing the job, was done within an hour, well happy, thank you Ian. Will definitely use again if need be.
Maria Cashin
Sep 26, 2017
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My laptop screen cracked Sunday evening, I found Ian on Facebook and messaged him, I was surprised at how quick he responded as it was 22:30. I explained the problem and sent a photo of my poorly laptop and Ian said he would pick it up from my workplace Monday and it would be ready Tuesday. Ian picked it up in the morning and I had a phone call at 16.30 Monday saying he had already fixed it and to come pick it up. Thank you so much, Ian, it's as good as new, really happy with your work and would recommend highly.
