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Business Details
17 Years
experience
Your Trusted Partner for Web Design & Digital Marketing Solutions in Glasgow
Established in 2009, we are a digital design and marketing agency based in Glasgow, Scotland. Our compact team combines innovation with industry experience to deliver tailored web solutions, from concept to completion. With over 350 websites built, we specialise in creating award-winning digital presences that drive business growth. Our services span web design, development, digital marketing, and content creation, supported by a client-centric approach that prioritises understanding individual business goals.

We measure success through client results, leveraging cross-disciplinary expertise to ensure lasting impact. Our remote-working model allows us to hire top UK talent, enhancing productivity and long-term client partnerships. We maintain transparency, adaptability, and curiosity as core values, ensuring every project reflects our commitment to excellence.
Services
Website Design Web Development eCommerce Development Digital Marketing Content Creation SEO Paid Media Email Marketing Plugin Development Brand Strategy
Served areas
  • Web Design, SEO, Content Marketing
Details
  • Year established: 2009
  • Employees: 6
Highlights and features
  • We have over 15 years of experience in web design and digital marketing.
  • Our full-service agency offers end-to-end solutions from design to marketing.
  • We prioritise client goals through personalised, collaborative partnerships.
  • Our team combines technical expertise with creative innovation.
  • We maintain a proven track record of delivering measurable business growth.
Services
Website Design
Our website design service creates visually striking, user-friendly digital platforms tailored to your brand. We focus on intuitive navigation, responsive layouts, and brand-aligned aesthetics to enhance user engagement. By combining creative design with technical precision, we ensure your website serves as a powerful growth tool for your business.
Web Development
We build robust, scalable websites using cutting-edge technologies and open-source frameworks. Our development process prioritises performance, security, and seamless functionality across devices. From custom plugins to complex web applications, our technical expertise ensures your digital infrastructure supports long-term business objectives.
Digital Marketing
Our digital marketing strategies amplify your online visibility through SEO, paid media, and content-driven campaigns. We create data-informed plans to attract targeted audiences, convert leads, and build brand authority. Continuous performance analysis ensures optimal ROI and sustainable growth for your business.
eCommerce Development
We develop secure, high-performing eCommerce platforms that streamline online transactions and enhance customer experiences. Our solutions integrate payment gateways, inventory management, and conversion-optimised designs to maximise sales potential and support scalable business growth.
Content Creation
Our content services include copywriting, graphic design, and multimedia production to tell your brand story effectively. We create compelling, SEO-optimised content that engages audiences, strengthens brand identity, and drives meaningful interactions across digital channels.
People
Steven
Digital Director & Founder
Steven founded Zap in 2009, leading our digital strategy and creative vision. With extensive industry experience, he ensures our team delivers innovative solutions that align with client objectives and market trends.
Mags
Head of Operations
Mags oversees day-to-day operations, ensuring seamless project delivery and client satisfaction. Her leadership maintains our high standards of efficiency and collaboration across all departments.
David
Chief Financial Officer
David manages financial strategy and resource allocation, supporting Zap's sustainable growth. His expertise ensures fiscal responsibility while enabling investment in innovative technologies and talent.
Jon
Head of Web
Jon leads our web development team, combining technical expertise with creative problem-solving. He ensures our websites meet rigorous performance standards while delivering exceptional user experiences.
Macky
Head of Design
Macky directs our design team, crafting visually compelling interfaces that reflect brand identity. His focus on user-centric design principles ensures aesthetically pleasing and functional digital solutions.
Questions
What services does Zap Work Services offer?
We provide web design, development, digital marketing, content creation, and eCommerce solutions tailored to your business needs.
How long has Zap been in business?
Since 2009, we have delivered digital solutions, building over 350 websites for diverse industries.
Do you work with international clients?
Yes, we serve clients worldwide while maintaining our Glasgow-based headquarters.
Can I collaborate remotely with your team?
Absolutely. We use Slack, Monday.com, Zoom, and ZenDesk to ensure seamless remote collaboration throughout your project.
What industries do you specialise in?
We work across sectors including charity, energy, retail, and sports, adapting our expertise to your specific industry needs.
Do you offer post-launch support?
Yes, our support team provides ongoing maintenance, hosting assistance, and marketing support after your website launches.
Reviews (6)
Cameron Thomson
Jan 30, 2022 Report
My colleague and I recently established a new business together and wanted a professional website built - easy to navigate, user friendly and with the ability to make ongoing additions. Before we even started Lisa and Chloe asked us great questions that concentrated our thoughts on what was really important to us.
ThinkZap were helpful, creative, proactive and patient ! All very helpful for a couple of novices
Aaron Stitt
May 10, 2019 Report
Can't recommend the lads enough built my website from scratch and it's 5 stars great communication from the start
Alastair Imray
Aug 01, 2017 Report
Stevie and team did a great job on my website and was a pleasure to deal with. Would highly recommend!
Bert Jukes
Aug 01, 2017 Report
I have been dealing with Zap designs since they started and would not hesitate to recommend them. The work they carried out for our business was exceptional. I guarantee you will not be disappointed
They don't let you down
Steven Mckinnon
Aug 01, 2017 Report
Used ZAP now for several years and can only commend them on always going that extra mile to make sure everything is done to our satisfaction, well done and would recommend to anyone
Martin Wild
Aug 01, 2017 Report
I can highly recommend Zap for graphic design work. Over recent months I've hired them on two occasions to design a label for my Avesta Collagen health food supplement product and in the last few weeks asked them to design a trifold glossy brochure for the same product. I worked very closely with Niki from Zap who was a pleasure to work with... professional, experienced, skilful and polite. Nothing seemed too much trouble and the job was finished in a very timely manner. I will be using Zap in the future and from my experience, I wouldn't hesitate to recommend them for graphic design work. Absolutely delighted, many thanks.