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Business Details
17 Years
experience
Your Trusted IT Partner in Reading
Founded in 2009, Solution Consultants has established itself as a trusted provider of IT, telecoms, and cloud solutions for SMEs across the Thames Valley and beyond. With a team of experienced professionals, we prioritise service excellence, delivering tailored technology strategies that address specific business challenges while fostering growth and operational efficiency. Our expertise spans cloud telephony, connectivity, mobile solutions, and energy procurement, supported by a commitment to proactive support and transparent communication. Recognised for our client-centric approach, we have cultivated long-term partnerships with over 350 UK businesses, ensuring they remain agile and competitive in an evolving digital landscape.

Our technical proficiency is complemented by industry-leading accreditations and partnerships, enabling us to deploy scalable, secure, and cost-effective solutions. By combining decades of collective experience with a deep understanding of SME needs, we empower businesses to leverage technology as a strategic asset. Our dedication to continuous improvement and customer satisfaction has solidified our reputation as a reliable technology partner, capable of transforming IT infrastructure into a catalyst for success.
Services
IT Support Cloud Telephony Connectivity Solutions Mobile Management Energy Procurement
Served areas
  • All of Berkshire & Oxfordshire
Details
  • Year established: 2009
  • Employees: 12
Highlights and features
  • All products associated with Telecoms, IT & Utilities for Businesses
Associations and certifications
  • Please see website
Payment methods
  • Financing available
What people say
Fantastic IT Support Super quick response Great service Trusted partner Reliable solutions
Services
IT Support
Our comprehensive IT support services safeguard and optimise your digital infrastructure. We provide proactive monitoring, rapid incident resolution, and strategic technology planning to minimise downtime and maximise productivity. With fixed-price packages and 24/7 availability, our certified engineers ensure your systems remain secure and efficient. Clients benefit from tailored solutions that align with specific business objectives and regulatory requirements.
Cloud Telephony
Future-ready cloud telephony solutions enable seamless communication for hybrid workforces. We implement scalable VoIP systems with advanced features like virtual assistants and video conferencing. Our services include equipment provision, system migration, and ongoing management, ensuring reliable connectivity without upfront capital expenditure. Businesses gain flexibility to adapt to changing operational needs while reducing communication costs.
Connectivity Solutions
We deliver high-speed, resilient connectivity through leased lines, fibre broadband, and 5G solutions. Our experts assess bandwidth requirements and implement future-proof infrastructure tailored to business demands. Services include network design, supplier negotiation, and single-invoice management. Clients receive optimised connections that support cloud applications, VoIP systems, and data-intensive operations across multiple locations.
Mobile Management
Our mobile solutions provide flexible tariff structures and real-time usage control across major networks. We offer SIM-only contracts, device management, and cost-monitoring tools to prevent bill shock. The self-service portal enables administrators to manage user permissions and data allowances efficiently. Businesses benefit from reduced mobile expenses and enhanced workforce connectivity through optimised network selection.
Energy Procurement
We secure competitive energy contracts through access to 25+ suppliers and market expertise. Our consultants conduct free audits to identify savings opportunities and implement renewable energy solutions. Services include contract negotiation, metering advice, and carbon footprint reduction strategies. Clients achieve cost reductions while maintaining compliance with evolving environmental regulations and sustainability goals.
People
Mark Jourdain
Founder & Managing Director
With 15 years' telecoms experience, Mark founded Solution Consultants in 2009. He oversees strategic growth while maintaining focus on service excellence. His leadership has transformed the company into a leading managed service provider.
Chris Pollard
Sales Director
Chris brings extensive telecoms and IT expertise, expanding our client base and local partnerships since joining in 2019. He specialises in aligning technology solutions with business growth objectives.
Shirley Ralfe
Energy Account Director
Shirley combines 15 years' corporate management experience with energy procurement expertise. She delivers cost-effective utility solutions while maintaining exceptional client relationships through clear communication.
Rhys GansenJones
Operations & Billing Manager
With 11 years' MSP experience, Rhys optimises operational efficiency and billing processes. His technical background ensures seamless service delivery and client satisfaction through tailored support solutions.
Ashley Kennedy
Senior Sales Consultant
Ashley leverages 20 years' industry experience to connect growing businesses with SolCo's IT support capabilities. His client-focused approach ensures technology solutions directly address organisational challenges and growth targets.
Questions
What IT services do you offer for SMEs?
We provide comprehensive IT support, cloud solutions, telecoms, connectivity, and energy procurement tailored to SME needs.
How do you ensure data security?
Through advanced cyber security measures including endpoint protection, email security, and regular system audits.
Can you help with VoIP system implementation?
Yes, we offer complete cloud telephony solutions including migration, equipment provision, and ongoing management.
Do you provide energy cost reduction services?
Our energy procurement team secures competitive contracts and implements renewable energy solutions to reduce costs.
What support hours do you offer?
We provide business-hour support with emergency response options available for critical issues.
How do you handle network connectivity issues?
We proactively monitor systems and implement resilient connectivity solutions to minimise downtime.
Reviews (2)
Roc Search
May 16, 2017 Report
It has been a pleasure working with you and I look forward to our companies having a long-term relationship as we grow. I have complete confidence in recommending you to any business looking at their Telecommunications who want expert advice and unbeatable value for money.
Finance Manager Sports Revolution
May 16, 2017 Report
From initial contact Solution Consultants has been more than helpful with our transition for our company mobiles. Not only have we been able to cut costs we have also received a quick efficient and professional service, tailoring packages to suit our business needs. I wouldnt hesitate in recommending you to anyone looking for a telecoms solution. I look forward to working with you further in the future.