Business Details
Emergency
services
Open 24/7
always available
Expert Drainage Solutions in East Grinstead
Detection Drain Services is a family-run business based in East Grinstead, delivering industry-leading drainage solutions across Sussex and the South East. With over a decade of combined experience, our local team specialises in emergency drain unblocking, CCTV surveys, and comprehensive repair services for domestic, commercial, and industrial properties. We utilise advanced equipment and techniques, including high-pressure water jetting and drain relining, to resolve issues swiftly with minimal disruption. Our commitment to reliability is underscored by 24/7 emergency call-outs and a 30-minute response time in critical situations. Accredited by Which? Trusted Trader, Trading Standards, and CHAS, we maintain rigorous health and safety standards while offering transparent pricing and free estimates. Our engineers are certified by the Chartered Institute of Plumbing and Heating Engineers, ensuring technical expertise across all services. Customer satisfaction is central to our operations, reflected in our 98% repeat client rate and positive testimonials highlighting prompt, courteous service. We serve both residential and commercial clients, addressing challenges from minor blockages to full system overhauls. Our proactive approach includes preventative maintenance programmes to mitigate future drainage issues. With strategic locations across West Sussex, we guarantee rapid deployment to properties in Brighton, Gatwick, and surrounding areas.
Services
Drain Unblocking
CCTV Surveys
Drain Repairs
Emergency Services
Manhole Inspections
Drain Relining
Gutter Cleaning
Septic Tank Services
Commercial Drainage
Home Buyer Surveys
Served areas
- Brighton, Crawley
Details
- Employees: 4
Highlights and features
- 24/7 emergency response with 30-minute local availability
- ISO-certified engineers with CIPHE accreditation
- Advanced CCTV survey technology for precise diagnostics
- Same-day drain relining and excavation services
- 98% client retention rate from 12+ years of local service
Associations and certifications
- Which? Trusted Trader
- Trading Standards
- CHAS
- Water Industry Approved Plumbing Company
- Checkatrade
- SafeContractor
- CIPHE
- Constructionline
What people say
Quick response time
Professional engineers
Thorough diagnostics
Reliable solutions
Courteous staff
Services
Drain Unblocking
Our 24/7 drain unblocking service resolves urgent blockages using high-pressure water jetting and mechanical rodding. Engineers arrive equipped with specialist tools to clear domestic and commercial systems within two hours of call-out. We handle complete pipe collapses and partial obstructions while maintaining structural integrity of surrounding infrastructure.
CCTV Drain Surveys
Advanced CCTV camera systems provide comprehensive diagnostics of underground drainage networks. Real-time footage identifies root intrusion, cracks, and blockage locations with precision. Survey reports include digital mapping and recommended remedial actions for both residential and commercial properties.
Drain Repairs
We offer trenchless drain relining and traditional excavation methods for pipe repairs. Our CIPHE-certified engineers replace damaged sections or install structural liners with minimal disruption. Services cover cracked pipes, collapsed drains, and leaking joints across domestic and industrial systems.
Emergency Services
Dedicated emergency teams operate 24 hours a day, 365 days a year. Rapid response vehicles stationed across Sussex guarantee attendance within 120 minutes. We handle urgent flooding, sewage backups, and critical system failures for homeowners, businesses, and local authorities.
Septic Tank Services
Comprehensive septic tank management includes emptying, inspection, and regulatory compliance checks. Our engineers ensure systems meet Environment Agency standards through thorough cleaning and component assessments. We provide maintenance schedules and emergency desludging services for rural properties.
Questions
Do you provide 24/7 emergency drainage services?
Yes, our fully equipped teams operate 24 hours a day, 365 days a year with rapid response times across Sussex.
What areas do you cover?
We serve East Grinstead, Crawley, Gatwick, Brighton, Tunbridge Wells, and all surrounding areas in West Sussex and the South East.
Are your engineers certified?
Our team holds accreditations from CIPHE, CHAS, and Water Industry Approved schemes, ensuring technical competence and safety compliance.
How much does a CCTV drain survey cost?
CCTV surveys start from £300 + VAT, with exact pricing determined by property type and system complexity.
Can you repair collapsed drain pipes?
Yes, we offer trenchless pipe relining and traditional excavation methods for collapsed or damaged drainage systems.
Do you work with commercial clients?
We provide comprehensive drainage solutions for businesses, including scheduled maintenance and emergency response contracts.
Reviews (8)
Gill A.
Jun 22, 2019
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Although he was not bale to come immediately, he assured me he would come to clear my blocked toilets later in the day, no matter what time. He arrived at his estimated time of 5pm and efficiently diagnosed the problem which he then sorted, in a professional and competent way.
Elizabeth
Jun 06, 2019
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Dale was quick to respond and came the next day. He sorted the problem efficiently, and he kept me informed throughout. He is an expert in his field.
Paul Curtis
Jun 19, 2018
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I have used Dale a number of times now, all emergency call outs. Fast response time and always solved the issue. Highly recommended.
Lauren Bristow
Jun 19, 2018
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A friend recommended Dale to me and I was very happy she did, he went above and beyond and didn't charge me extra, even though he was at my home for an hour more than he needed to be. Dale Was courteous and respectful to my home and wonderful to my children who were very interested in his drain camera! Thank you Dale!!
Customer in East Grinstead
Sep 24, 2016
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I phoned about the problem in the morning. Dale came the same day and cleared the blockage within 30 minutes. He was very knowledgeable and worked very tidily. I would definitely recommend Detection Drain Services to other customers.
Customer in London
Sep 24, 2016
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Dale kept working until he managed to fix the problem. He was polite, clean and a really nice guy. Would definitely use him again and would recommend to friends
Customer in Tunbridge Wells
Sep 24, 2016
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I am really pleased I found this company. Totally trustworthy, fair and excellent workmanship and ethic. Dale and Jamie are really nice guys too. They helped us with our dealings with Southern Water and gave good advice. The workmanship was top quality. I could have been very easily ripped off by an unscrupulous trader. Totally recommend this company.
Anniett S.
Mar 29, 2016
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Dale liaised with the estate agent in order to carry out a pre-purchase cctv drain survey on an older property. A number of issues were identified and a comprehensive report supplied. After completion of the purchase he returned to carry out the necessary works specified in the report. He was friendly, helpful and competent. He kept the work area clean and tidy and was very aware of any health and safety issues.His work appears to be of a high standard and he clearly take a pride in what he does. I would be happy to employ him again should I need any works carried out on any other drains. read less