Business Details
38 Years
experience
Emergency
services
Expert Window & Door Repairs in the North East
Established in 1988, The Window Doctor has built a reputation for excellence in double glazing repairs across the North East. With over 50 years of combined experience, our team prioritises repairing existing windows and doors to provide cost-effective solutions for residential properties. Our services include fixing misted units, draughty windows, and damaged locks, ensuring homes remain secure and energy-efficient. We operate seven days a week, offering free site visits and transparent pricing. Customer testimonials highlight our professionalism, efficiency, and commitment to resolving complex issues without unnecessary replacements. Our repair-first approach saves clients time, money, and disruption while maintaining high standards of workmanship. We also supply and install new windows and doors, including composite options, tailored to individual needs. Our engineers are fully trained and dedicated to delivering reliable, no-pressure service. Over three decades of local expertise has made us a trusted choice for homeowners seeking durable, affordable solutions. Our focus on customer satisfaction is reflected in our 100% positive review rate from 33 reviews.
Services
Window Repair
Door Repair
Misted Unit Replacement
Composite Door Installation
Conservatory Repairs
Details
- Year established: 1988
Highlights and features
- Over 30 years of experience in double glazing repairs
- Free site visits with no obligation or pressure
- Repair-first approach saves up to 70% vs full replacements
- 7-day emergency service for urgent security issues
- 100% positive reviews from 33 verified customers
What people say
100% recommend
Excellent service
No mess left
Honest assessment
Quick fixes
Services
Window Repair
We diagnose and fix common window issues including faulty locks, draughts, and damaged hinges. Our engineers restore functionality to uPVC and aluminium windows, prioritising repairs over replacements. Clients benefit from reduced costs and minimal disruption while maintaining energy efficiency and security.
Door Repair
Specialists in repairing uPVC, composite, and aluminium doors including locks, hinges, and sealing. We address misalignment and security risks through adjustments or component replacements. Our service preserves door integrity while avoiding unnecessary full replacements.
Misted Unit Replacement
We replace failed double-glazed units caused by seal failure and condensation. Using existing frames, we install new sealed glass units to restore clarity and insulation. This cost-effective solution avoids full window replacement while improving energy efficiency.
Composite Door Installation
Supply and professional fitting of composite doors in various finishes. Our installations enhance security and thermal performance with durable, low-maintenance solutions. Clients receive energy-efficient upgrades at competitive prices.
Conservatory Repairs
Specialist repairs for conservatory doors and windows including sealing, locking mechanisms, and glass replacement. We address structural issues while maintaining aesthetic appeal. Our solutions restore functionality to glazed extensions without full reconstruction.
People
Gary
Founder
With over 30 years in double glazing, Gary leads our team with expertise in window and door repairs. His commitment to honest service ensures clients receive practical solutions tailored to their needs.
Tyler
Senior Technician
A skilled engineer specialising in complex window repairs, Tyler delivers efficient solutions with attention to detail. His technical knowledge ensures lasting fixes for residential clients across the North East.
Questions
Can you repair all types of double glazing?
Yes, we repair uPVC, composite, and aluminium windows and doors, including conservatories.
Do you charge for site visits?
No, all site assessments are free with no obligation to proceed.
How long does a misted unit replacement take?
Most replacements completed in one visit after measuring the unit.
Are your repairs guaranteed?
We stand by our workmanship and offer warranties on all repair work.
Do you offer emergency services?
Yes, we prioritise urgent security issues like broken locks with rapid response.
What areas do you cover?
We operate across the North East including Middlesbrough, Hartlepool, and Redcar.
Reviews (4)
Carol Evans
Apr 28, 2021
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This is the second time I've used Window Doctor and once again it's been a great experience. The professionalism and service shown by all the team is superb, from Gary who assessed and quoted for the job, to the fitters who carried out the work. On this occasion we had a standard kitchen window replaced with a large picture window to enjoy the view of the garden more and the difference is amazing.
It was fitted efficiently with minimal disruption and attention to detail. The price was also very competitive. My sister originally recommended The Window Doctor and I would definitely recommend them too. If we need any further work in the future they'll be the company we'll call.
It was fitted efficiently with minimal disruption and attention to detail. The price was also very competitive. My sister originally recommended The Window Doctor and I would definitely recommend them too. If we need any further work in the future they'll be the company we'll call.
Rob G.
Sep 13, 2017
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The advisor came round very promptly & was very professional. Looked at all windows & doors and advised that our window & door frames are still in top condition & that they would be able to replace seized hinges & broken handles as well as replacing the very few glass units that had started to condensate. Would highly recommend this company to anybody thinking of replacing windows/doors as they could save them.,Just moved in to a home where a few windows needed replacing/repairing thinking it would cost a fortune. Got a recommendation from a family member regarding this company who came out promptly, acted professionally & the results are remarkable.
Re-hinged windows, put new handles on that had previously seized, Bathroom window completely seized & thought would have to replace but the window doctor managed to save it. Would highly recommend to anybody for a quote if thinking windows/doors need changing as they might not.
Re-hinged windows, put new handles on that had previously seized, Bathroom window completely seized & thought would have to replace but the window doctor managed to save it. Would highly recommend to anybody for a quote if thinking windows/doors need changing as they might not.
Alan D.
Sep 13, 2017
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Used the team from the the window doctor again as i had a terrible leak in my conservatory roof, They came and repaired that day to avoid any damage to my wooden floors :) GREAT WORK AGAIN GUYS !!!!
Angel M.
Sep 13, 2017
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Fantastic work done, The Staff were Friendly yet still professional, i would defiantly recommend there service.