Business Details
42 Years
experience
Expert HVAC Installation & Maintenance Services
Complete Cooling Systems LTD has been delivering air conditioning and ventilation solutions across London, Kent, and Surrey for over four decades. Established in 1984, we specialise in tailored HVAC installations, preventative maintenance, and responsive repairs for both residential and commercial clients. Our team of F Gas-qualified engineers holds industry accreditations including ISO 9001:2015 certification, REFCOM registration, and Safe Contractor approval. As Daikin D1 Business Partners and accredited installers for Mitsubishi Electric and Panasonic, we combine technical expertise with customer-centric service. Our 98% customer recommendation rate reflects our commitment to quality, with testimonials highlighting our problem-solving approach, attention to detail, and nationwide service for sectors including education, healthcare, and hospitality. We offer free site surveys, price-matching guarantees, and flexible finance options for commercial projects.
Services
Air Conditioning Installation
HVAC Maintenance
Ventilation Systems
Heat Recovery Units
Commercial HVAC Solutions
Details
- Year established: 1984
Highlights and features
- 40 years of specialist HVAC experience since 1984
- ISO 9001-certified quality management systems
- Free site surveys with tailored recommendations
- Price-matching guarantee on like-for-like quotes
- 98% customer recommendation rate from 35+ reviews
Associations and certifications
- ISO 9001:2015
- REFCOM
- Safe Contractor
What people say
Spot on recommendations
Courteous professionals
Immaculate workmanship
Problem-solving approach
Wizard technical expertise
Services
Air Conditioning Installation
We design and install custom air conditioning systems for residential and commercial properties. Our F Gas-qualified engineers handle split systems, multi-split systems, and centralised plants. Using manufacturer-certified techniques for Daikin, Mitsubishi, and Panasonic units, we ensure energy-efficient operation with minimal disruption during installation.
HVAC Maintenance
Our planned maintenance agreements cover routine inspections, cleaning, and compliance testing for F Gas regulations. Servicing available for all system types including commercial AHUs and BMS-controlled installations. Preventative maintenance reduces breakdown risks while extending equipment lifespan across London, Kent, and Surrey.
Ventilation Systems
We supply and install mechanical ventilation with heat recovery (MVHR) systems for domestic properties and commercial ventilation plants. Our engineers optimise indoor air quality while maintaining energy efficiency standards. Services include system design, installation, and ongoing maintenance for new builds and retrofit projects.
Commercial HVAC Solutions
Tailored heating, cooling, and ventilation solutions for offices, schools, hotels, and healthcare facilities. Our engineers handle large-scale installations including chilled water systems and rooftop packages. We provide maintenance contracts with rapid response times and energy optimisation services for commercial clients across multiple sectors.
Heat Recovery Units
We specialise in domestic mechanical ventilation heat recovery (MVHR) systems that recover warmth from extracted air. Our installations improve thermal efficiency while maintaining fresh air circulation. Systems integrate with existing HVAC infrastructure for reduced energy consumption in residential and light commercial applications.
People
Kevin Efford
Managing Director
With over 20 years leading HVAC projects, Kevin oversees operations and client relations. His technical expertise ensures compliance with ISO 9001 standards while maintaining the company's customer-first approach established in 1984.
Alan
Senior Consultant
Specialising in residential HVAC design, Alan provides technical assessments and system recommendations. His 15+ years of experience ensures optimal solutions for domestic properties across Kent and Surrey.
Sam
Lead Installer
As a certified F Gas engineer with a decade of field experience, Sam leads installation teams for complex commercial projects. Recognised for meticulous workmanship and problem-solving during site installations.
Chris
HVAC Technician
Chris specialises in system commissioning and quality control. With eight years maintaining ISO 9001 compliance standards, he ensures all installations meet manufacturer specifications and client requirements.
Luke
BMS Specialist
Luke manages building management system integrations for commercial HVAC installations. His technical proficiency with AHUs and control systems makes him a key asset for complex school and office projects.
Questions
Do you provide both residential and commercial HVAC services?
Yes, we serve both domestic and business clients across London, Kent, and Surrey with tailored air conditioning, ventilation, and heating solutions.
Are your engineers certified for refrigerant handling?
All our technicians hold F Gas qualifications and REFCOM registration for safe refrigerant handling and system maintenance.
Can you service systems installed by other companies?
Yes, our maintenance agreements cover all makes and models of HVAC equipment regardless of original installer.
Do you offer emergency HVAC repairs?
While we don't provide 24/7 emergency cover, we prioritise urgent service requests during normal working hours.
Are finance options available for commercial installations?
Yes, we offer flexible payment plans for business clients - contact our team for specific terms and eligibility criteria.
What areas do you cover?
We operate across London, Kent, and Surrey with engineers strategically based for rapid response times to both urban and rural locations.
Reviews (7)
Jim Matthews
Dec 19, 2023
Report
CCS Ltd installed air conditioning in my home, and I can confidently say that I felt reassured by them from the initial survey visit through to the completion of the installation. Despite the complexity of the job, they approached it with careful consideration and thorough cleanliness. I am extremely pleased with their service and would wholeheartedly recommend them.
Peter P
Dec 03, 2023
Report
As a leading contractor dedicated to excellence, we've partnered with Complete Cooling since 2015, successfully delivering numerous projects. These range from small residential installations to large-scale commercial ventures. Their team embodies professionalism, reliability, competence, and courtesy, consistently adding significant value for us and our clients. Without hesitation, I give them a 5-star rating and highly recommend their services for both domestic and commercial projects.
Claire Hughes
Apr 12, 2023
Report
Chris and team did a brilliant job installing three air con units for me. They were very neat and professional and completed the job in the time quoted. Would definitely recommend them.
Debbie Wall
Jul 17, 2022
Report
We would like to thank Complete Cooling Systems for their hard work and dedication in the service they have provided to our business. With regards to both maintenance and installation of new and existing A/C units to our business its always 5* service. A professional and friendly company who always deliver the very best service, I would highly recommend CCS. Thank you Alan, Carly, and the team. I look forward to continuing our business with yourselves.
The Rivington Press Ltd
Jul 08, 2016
Report
Complete Cooling respond quickly and professionally to our call outs. The engineers are always friendly and efficient.
Finyl Tweek Vinyl Mastering Studios
Jul 08, 2016
Report
A big thanks to Complete Cooling Systems Ltd for the swift and excellent service provided to Finyl Tweek in installing the new air conditioning units. All work was carried out to the works schedule provided to a very professional level. Very good skilled team of engineers looking after the whole job. All packaging taken away and premises left clean and tidy. We have no hesitation in recommending Complete Cooling Systems and we would use this air con company in the future for our air condition needs.
Mitchell Mackinlay Ltd
Jul 08, 2016
Report
We are so pleased with our Air Conditioning System. Summers in the office used to be quite uncomfortable, but this all changed when you installed our units. We receive an excellent service from your support team for which we are grateful and your servicing engineers are always professional and courteous.