Business Details
10 Years
experience
Emergency
services
Your Personalised Travel Planning Solution
Travel Counsellors is a global independent travel agency redefining personalised travel services through a network of over 2,000 independent Travel Counsellors worldwide. Established with a commitment to 100% financial protection and ATOL accreditation, we specialise in creating bespoke travel experiences tailored to individual client preferences. Our counsellors combine extensive industry expertise with 24/7 duty office support to ensure seamless travel planning and execution. With a focus on responsible tourism and partnerships with leading suppliers like Regent Seven Seas Cruises and Grecotel, we deliver luxury, adventure, and family-friendly holidays. Our proprietary technology and financial trust framework guarantee client funds' security while maintaining a human-centric approach to travel consultancy.
Services
Tailor-Made Holidays
Cruise Bookings
Family Travel Planning
Corporate Travel Management
Luxury Escapes
Adventure Holidays
Wedding & Honeymoon Planning
Group Travel Coordination
Responsible Tourism Packages
ATOL-Protected Bookings
Details
- Year established: 2016
Highlights and features
- Personally tailored itineraries, expert advice and 100% financial protection
Associations and certifications
- ATOL
- IATA
- ABTA
What people say
Exceptional personal service
Stress-free planning
Expert destination knowledge
24/7 support available
Financial protection guaranteed
Services
Tailor-Made Holidays
Our bespoke holiday planning service creates unique itineraries matching individual preferences. With access to global suppliers and specialist destination knowledge, counsellors design immersive experiences from luxury escapes to family adventures. Each package includes handpicked accommodations, curated excursions, and seamless logistics coordination for a stress-free travel experience.
Cruise Bookings
Specialist cruise consultants offer expert guidance on ocean and river cruises worldwide. We provide access to exclusive deals, ship comparisons, and itinerary customisation. Services include shore excursion planning, onboard benefit maximisation, and 24/7 support during voyages, ensuring optimal cruise experiences for solo travellers and families alike.
Corporate Travel Management
Dedicated corporate travel solutions combine cost-efficiency with comfort. Our consultants manage complex itineraries, negotiate business rates, and ensure compliance with company policies. Real-time support and financial protection provide security for last-minute changes or travel disruptions during business assignments.
Family Travel Planning
Expert-designed family itineraries cater to all age groups with engaging activities and practical considerations. From theme park packages to educational tours, we coordinate child-friendly accommodations, flexible schedules, and special requirements. Consultants provide destination safety advice and logistical support for stress-free family vacations.
Responsible Tourism Packages
Sustainable travel options focus on environmental conservation and community benefits. We curate eco-certified accommodations, cultural immersion experiences, and wildlife protection initiatives. Consultants advise on low-impact travel practices while maintaining luxury standards and ensuring authentic, meaningful visitor experiences in sensitive destinations.
People
Caroline Dobson
Travel Counsellor
Based in Morzine with 20+ years' industry experience, Caroline specialises in global holiday planning. She offers personalised service from ski resorts to tropical destinations, leveraging extensive destination knowledge to create tailored travel experiences for discerning clients.
Kimberley Hayton
Travel Counsellor
Scarborough-based consultant with expertise in honeymoons, family holidays, and UK breaks. Kimberley combines personal travel experience across five continents with community support to deliver stress-free journeys tailored to clients' specific interests and requirements.
Helen Wilson
Travel Counsellor
Hull-based specialist with 25+ years' retail experience, Helen excels in Disney destinations, cruises, and worldwide family travel. Recognised for exceptional customer service, she provides expert guidance on theme parks, luxury breaks, and complex multi-destination itineraries.
Tracey Blackwood
Travel Counsellor
London-based consultant specialising in heritage journeys, solo female travel, and cultural immersion. With television production background, Tracey curates unique experiences including jazz festivals and photography trips, offering specialist knowledge of niche travel markets.
Lynsey Brodie
Travel Counsellor
Cambridgeshire-based expert with six years' experience creating luxury getaways and adventure holidays. Lynsey leverages first-hand knowledge of 20+ countries to design personalised itineraries, ensuring financial protection and 24/7 support for stress-free travel experiences.
Questions
How do Travel Counsellors personalise holiday planning?
Our independent consultants create bespoke itineraries based on individual preferences, leveraging destination expertise and supplier relationships to craft unique travel experiences.
Are bookings with Travel Counsellors financially protected?
All bookings include 100% financial protection through our ATOL licence and Travel Counsellors Trust Fund, ensuring client funds' security.
Can they arrange complex multi-destination trips?
Yes, our consultants specialise in complex itineraries including multi-country tours, connecting flights, and coordinated ground transportation with seamless logistics management.
Do they offer 24/7 travel support?
Yes, our 24/7 UK-based duty office provides emergency assistance and real-time travel updates for complete peace of mind during your trip.
How do they ensure sustainable travel options?
We curate eco-certified accommodations and responsible tourism experiences, balancing environmental considerations with luxury standards for conscious travellers.
Can they assist with corporate travel requirements?
Our business travel specialists manage complex corporate itineraries with negotiated rates, policy compliance, and real-time support for business assignments worldwide.
Videos
Reviews (17)
Pauline and Terry Woolford
Jan 11, 2024
Report
Marie's exceptional service exceeded our expectations. She was vigilant and quick to address any issues or challenges we encountered, ensuring we had the best holiday experience possible in Madeira. We thoroughly enjoyed our time there, and I cannot stress enough the peace of mind her service provides. We wholeheartedly recommend her and will certainly utilize her services again without hesitation.
Rachelle Harland
Jan 08, 2024
Report
Utilizing Marie's services for booking our vacations has completely alleviated the stress. We've secured splendid travel arrangements at remarkable prices. Marie attentively considers our requirements and exhibits remarkable intuition in suggesting options that perfectly align with our needs. The entire process is seamless, providing absolute peace of mind.
Sarah Newbury
Aug 30, 2022
Report
Marie arranged a wonderful Kenyan safari for our family. The safari lodges were amazing, each with their own unique experience, from being escorted to dinner due to hippos on the lawn, to giraffe wandering though the camp, to the most amazing sunset with Kilimanjaro. The food was buffet in all hotels and lodges with good selections. Our guide was with us from the day of pickup through to the last hotel on the Indian Ocean. We did not know about this and was a welcome surprise. We felt safe and looked after the entire holiday.
Definately recommend Marie and Travel Counsellors.
Definately recommend Marie and Travel Counsellors.
Nick L.
Feb 28, 2022
Report
Marie has proven to be extremely knowledgeable and has helped us to find and book exactly the holiday that we were after. Her support with general enquiries and COVID related questions (long before we made our booking) has been extremely helpful and we look forward to booking many more holidays with Marie
Lorraine Barr
Oct 19, 2021
Report
Muriel Morgan is an absolute gem, Muriel has coordinated many holidays for us now. She takes all the hassle and stress away, and we have never been disappointed with her recommendations, and are blown away with her personal commitment to each holiday. Thank you so much Muriel I will keep recommending you to everyone. And I thank the Jewel of the seas for bringing us together and creating a beautiful friendship
Hasan Veli
Aug 17, 2021
Report
Can't let the weekend pass without sending a MASSIVE thank you to Han Emin of travel councillors. Seamless service with a smile. Needed to get my parents to Cyprus for a week. Gave Han the dates and she took care of the rest, securing great flights with BA at an excellent price. Unfortunately due to unforeseen circumstances we had to cancel the holiday at short notice. Han made sure we did not lose the money, didn't need to stress about chasing the airline and that we can rebook at no additional cost as soon as we are ready to fly again. So if you're thinking about a holiday or flights only, do what we'll do and go straight to Han and she'll take care of all your holiday needs, above and beyond.
Jamie Shepherd
Mar 14, 2021
Report
Ive just booked a holiday with Marie for my family for next year. With all the worry about travel that is currently going on Marie has given us clear options as well as helping us understand where we sit if things were to change. Her service is simply brilliant, her communication is clear and basically shes a lovely person. Thanks Marie 😊
Kate Thomas
Mar 14, 2021
Report
Marie Rowe Travel is such a great independent company, we used them to organise our trip last year. They were able to suggest a selection of accommodation and areas that would complement our requirements. They came up with the goods and some!!! such a wonderful holiday and the memories to last a lifetime, They were quick at answering any questions and nothing was too much effort. I felt very confident and happy booking with them. I would highly recommend them and will be using them next year for another awesome holiday. Thank you Marie
Kath Beldom
Mar 14, 2020
Report
Just back from a brilliant weekend in Copenhagen. From the initial idea stage to sorting out boarding passes, Marie did an excellent job. Her recommendations were spot on and we would not hesitate to endorse her services. Looking forward to planning our next trip!
Lisa Chaffey
Mar 14, 2019
Report
Dear Marie - my personal travel whizz and planning guru!
Belated but HUGE thank you for arranging our Thailand holiday earlier this year. It was, by far, our best holiday yet! I am a huge travel fan - I work hard so that I can travel to amazing places, to see and experience incredible things. So I have a ridiculously long bucket list of all the places in the world I will visit. And I know, that you will be our #1 go to gal for planning and tailoring our trips.
Im great at knowing where I want to go, but Im rubbish at spending the quality time and patience required in researching and planning the perfect adventure.
But thats ok... because thats where you come in. From start to finish you ask the right questions and get to really understand what we are looking for in a dream holiday - then you go away, do all the hard work and come back to us with different top level options. We can then confidently decide which option will best suit our needs and we leave the rest to you. Taking away all of the pressure and we get to just sit back and look forward to the break.
Our Thailand trip was epic. 3 destinations, the most beautiful hotels with views that were out of this world. Sorry if I over did it with the WhatsApp photo holiday spam! You must get so jealous! From start to finish, you made sure that every flight, car transfer and ferry trip was teed up perfectly so we could just relax. I cant tell you how much that is worth to us - your service is world class and every last detail was top notch. I will always be your biggest raving fan and my envious Facebook friends always know it was you that created our dream holidays. Thank you for being a travel superhero!
Belated but HUGE thank you for arranging our Thailand holiday earlier this year. It was, by far, our best holiday yet! I am a huge travel fan - I work hard so that I can travel to amazing places, to see and experience incredible things. So I have a ridiculously long bucket list of all the places in the world I will visit. And I know, that you will be our #1 go to gal for planning and tailoring our trips.
Im great at knowing where I want to go, but Im rubbish at spending the quality time and patience required in researching and planning the perfect adventure.
But thats ok... because thats where you come in. From start to finish you ask the right questions and get to really understand what we are looking for in a dream holiday - then you go away, do all the hard work and come back to us with different top level options. We can then confidently decide which option will best suit our needs and we leave the rest to you. Taking away all of the pressure and we get to just sit back and look forward to the break.
Our Thailand trip was epic. 3 destinations, the most beautiful hotels with views that were out of this world. Sorry if I over did it with the WhatsApp photo holiday spam! You must get so jealous! From start to finish, you made sure that every flight, car transfer and ferry trip was teed up perfectly so we could just relax. I cant tell you how much that is worth to us - your service is world class and every last detail was top notch. I will always be your biggest raving fan and my envious Facebook friends always know it was you that created our dream holidays. Thank you for being a travel superhero!
Peter McClintock
Mar 14, 2018
Report
Dear Marie,
I would like to thank you for making our travel arrangements so easy and our holiday so enjoyable. Arranging all the elements (flights, transfers, accommodation) of a holiday, and ensuring that they all come together can be quite a challenge. In the past I have often felt I need a holiday from this alone! Our holiday to Playa del Carmen worked out perfectly, thanks to your organisation.
You found us the perfect accommodation, somewhere we would never have found ourselves, but which turned out to be just right for our holiday. You also found us the best flights, along with a complimentary personal transfer to make it easy for us on arrival. As well as making the selection and booking easy, there was also the knowledge that if we did run into any problems on the trip we had easy access to you and the full backup of Travel Counsellors to help. Fortunately, we didnt need it on this trip, but it does help, knowing it is there. I will certainly be using your services and Travel Counsellors to organise our future holidays. Thank you again.
I would like to thank you for making our travel arrangements so easy and our holiday so enjoyable. Arranging all the elements (flights, transfers, accommodation) of a holiday, and ensuring that they all come together can be quite a challenge. In the past I have often felt I need a holiday from this alone! Our holiday to Playa del Carmen worked out perfectly, thanks to your organisation.
You found us the perfect accommodation, somewhere we would never have found ourselves, but which turned out to be just right for our holiday. You also found us the best flights, along with a complimentary personal transfer to make it easy for us on arrival. As well as making the selection and booking easy, there was also the knowledge that if we did run into any problems on the trip we had easy access to you and the full backup of Travel Counsellors to help. Fortunately, we didnt need it on this trip, but it does help, knowing it is there. I will certainly be using your services and Travel Counsellors to organise our future holidays. Thank you again.
Gloria O'Callaghan
Mar 14, 2018
Report
Marie is like an angel when it comes to sorting out my holidays for me. So many times I have approached her with ideas of where I want to go and where I want to stay, very shortly after our consultation she has had my entire holiday sorted for me. Marie has been able to get the best deals for me and sometimes has even come up with better suggestions that I have been very grateful for. My next holiday is to Canada.
I wanted this to be a special holiday as it is to celebrate my Husband's '60th' birthday. I didn't know where to start looking. Canada is a massive country. Thankfully Marie is an expert when it comes to long haul holidays and is certainly an expert on Canada. She suggested many ideas of where to stay, visit, timings etc. Nothing was too much trouble for her when we decided to make a few changes to our itinerary.
We are now looking forward to a fantastic holiday which will include a trip to Niagara Falls, a rail trip through the Rockies and breakfast with the bears in Vancouver. That's just the start of it! I would never have been able to sort all this out. Marie has literally done everything for me. I didn't have any stress or doubts. I can't wait and my Husband was really delighted with his surprise birthday present!
Gone are all the stressful hours of trawling the internet or of feeling unsure with other Travel Agents. I feel 100% confident and safe in Marie's capable hands. Knowing that I can get in touch with her at any time of the day or night is also a huge benefit. Where to next Marie?
I wanted this to be a special holiday as it is to celebrate my Husband's '60th' birthday. I didn't know where to start looking. Canada is a massive country. Thankfully Marie is an expert when it comes to long haul holidays and is certainly an expert on Canada. She suggested many ideas of where to stay, visit, timings etc. Nothing was too much trouble for her when we decided to make a few changes to our itinerary.
We are now looking forward to a fantastic holiday which will include a trip to Niagara Falls, a rail trip through the Rockies and breakfast with the bears in Vancouver. That's just the start of it! I would never have been able to sort all this out. Marie has literally done everything for me. I didn't have any stress or doubts. I can't wait and my Husband was really delighted with his surprise birthday present!
Gone are all the stressful hours of trawling the internet or of feeling unsure with other Travel Agents. I feel 100% confident and safe in Marie's capable hands. Knowing that I can get in touch with her at any time of the day or night is also a huge benefit. Where to next Marie?
Sally Rogers
Mar 14, 2018
Report
Being a very indecisive person, it was great to have Maries expertise in finding the perfect location as well as the ideal accommodation for two very different holidays last year (one with close friends, one with my partner). Thanks to her skills in finding the holiday destinations and accommodation, and the seamless organisation of the flights and transfers at the other end, she definitely took the stress out of the whole process on both occasions. Much appreciated, Marie.
David Camburn
Mar 14, 2018
Report
As the owner of a large labrador finding holiday accommodation to include him is no easy task, so I turned to you for help. I got a really great service that was fast and efficient. You provided a very dog friendly destination that fitted our requirements exactly. I was very happy with the service and will not hesitate in recommending you to others. Many thanks.
Isobel Jenkin
Mar 14, 2018
Report
Marie is wonderful she makes ideas come into plans, and then holidays for amazing memories!! The planning is 10/10 thanks Marie.
Graham Carson
Mar 14, 2018
Report
Marie makes travel arrangements so easy. She also works incredibly hard to find the best deal, even on the smallest matter. Many thanks. Lesley and I are looking forward to our holiday.
Michelle Digman
Mar 14, 2018
Report
Just back from an amazing family holiday arranged by Marie- everything was perfect for us. Marie found us a great hotel with everything my 4 year old twins could ask for - play park, kiddies club and entertainment, 3 swimming pools and by the sea (also had a great bar for mummy and daddy)
Marie was so helpful from our initial Enquiry to departure. Thank you!
Marie was so helpful from our initial Enquiry to departure. Thank you!

