Business Details
We are Owen It, a dedicated IT support provider based in Bristol, serving the needs of small businesses with a personal and professional approach. With years of hands-on experience in the IT sector, our team brings specialised technical expertise to every client engagement, ensuring that complex technological challenges are resolved efficiently. We have built our reputation by understanding the unique constraints faced by micro businesses and charities, delivering tailored protection, maintenance, and support packages that align with specific operational requirements. Our problem-solving capabilities are demonstrated through our ability to restore ageing hardware, configure bespoke infrastructures for growing enterprises, and implement robust cyber security measures. We uphold the highest professional standards by maintaining transparent communication, providing rapid remote assistance, and offering clear, cost-effective service plans without hidden fees.
Over one hundred businesses have placed their trust in our managed support products, a testament to our consistent delivery of reliable IT peace of mind. Our commitment to client satisfaction is reflected in the long-term relationships we cultivate, ensuring that every business we serve feels confident and supported. We continuously adapt our bespoke solutions to accommodate growth, preventing infrastructure limitations from hindering operational success. By focusing on preventative maintenance and proactive monitoring, we minimise disruption and safeguard business continuity. Ultimately, our mission is to empower small businesses with enterprise-grade IT support that is accessible, affordable, and exceptionally delivered.
Over one hundred businesses have placed their trust in our managed support products, a testament to our consistent delivery of reliable IT peace of mind. Our commitment to client satisfaction is reflected in the long-term relationships we cultivate, ensuring that every business we serve feels confident and supported. We continuously adapt our bespoke solutions to accommodate growth, preventing infrastructure limitations from hindering operational success. By focusing on preventative maintenance and proactive monitoring, we minimise disruption and safeguard business continuity. Ultimately, our mission is to empower small businesses with enterprise-grade IT support that is accessible, affordable, and exceptionally delivered.
Highlights and features
- We provide bespoke IT solutions tailored specifically for micro businesses and charities.
- Our team delivers rapid remote support and efficient hardware restoration services.
- We implement robust cyber security measures to protect businesses from evolving threats.
- Our Small Business Protect package offers cost-effective maintenance and comprehensive coverage.
- We have earned the trust of over one hundred businesses through reliable managed support.
Services
PC Health Checks
The PC health check is just that, a PC service. Our professional technicians will give your computer a thorough check up and ensure that your computer is performing as it should. We make sure that there are no viruses or spyware on the computer and ensure that all security software is completely up to date. We will clean up the disks and rid your computer of un-necessary files, that take up much needed hard drive space.
Home Networking
As the home computing industry grows, so do the possibilites with home networking. long gone are the days where you could just about connect two home pc's to one another. but with this growing technology comes added complexity. We are able to help with all aspects of home networking. Are trained professionals are able to provide advice on current networks or create completely new networks based on a customers specification.
Data Recovery
The amount of digital data we keep at home is forever growing. Photos, Music, Films, Emails, Important Documents, those all important home movies of the kids growing up, to name a few. So what happens when your PC breaks down or your child accidentally deletes them from you computer? How do you recover this data? At Owen IT Solutions, not only can we recover data from old or broken computers but we can also recover data that has been deleted from your computer all together.
Reviews (7)
Clare A.
Jan 21, 2026
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Working with Owen IT has been a breath of fresh air. Their quote for services was completely transparent, and the onboarding process was seamless, even during a particularly challenging handover from our previous provider. The team is consistently professional, friendly, and incredibly knowledgeable, with every detail handled quickly and efficiently. We've been impressed by how proactive and on top of everything they are. It's been a genuine pleasure working with them, and we have full confidence in their ongoing support.
Robert Leat
Oct 27, 2020
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I've followed Jason on Linkedin for a while. I had a question about back ups, he took time out of his day to speak to me on zoom and talk me through the best options, his team have now set up a back up solution for my business and I now have the peace of mind of knowing my data is safe and secure. Highly recommend Owen IT for professional and affordable IT solutions for your business.
Theresa Paschill
Feb 07, 2019
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They sorted out my simple laptop problem (I was getting loads of messages about viruses which worried me) very quickly, would recommend them for any computer problem.
Kizzy Harvey
Nov 01, 2018
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Top service and it's great to have someone I now trust for all things IT related. Now to find a great plumber!
Cerian Selwyn
Nov 01, 2018
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Jason has been really helpful sorting out some of our IT issues: fixing a new screen to my daughter's laptop and transferring data from a broken laptop onto a new hard drive. Professional, quick and reasonably priced local service - great!!
Jo Hodge
Nov 01, 2018
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I had been experiencing connectivity issues with my NAS for quite some time.
Jason not only fixed them in less than an hour he has also followed up with me twice to ensure things are still working as expected.
Professional, knowledgable and great customer service.
Jason not only fixed them in less than an hour he has also followed up with me twice to ensure things are still working as expected.
Professional, knowledgable and great customer service.
Kerryanne Botibol
Nov 01, 2018
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Jason comes highly recommended! My laptop died and Jason took it away to diagnose the problem, following my only explanation to him 'it has the blue screen of death!' he was swiftly able to tell me that the hard drive had died but not to panic as he can safely get all my data (big sigh of relief) and replace the hard drive. Throughout this Jason was friendly, a clear communicator and also his pricing was reasonable.
On further inspection there was something else wrong with the laptop (a system bios password issue) that was preventing Jason from getting access to the computer in order to effectively replace the hard drive. This was not an easy problem to solve and after a lot of work put in by jason and many hours spent trying to look into possible solutions it transpired the only option was to send it back to Acer (they wont actually assist you in solving this issue and were only interested in making money themselves!). Jason was fantastic and handled all the communication with Acer and delivery of the laptop (which took about a week).
A ll throughout the process Jason kept me updated and explained my options. He is a very friendly chap, clearly is good at what he does and enjoys it. He is a very credible IT solutions person and I would not hesitate to recommend him. Thanks very much Jason!
On further inspection there was something else wrong with the laptop (a system bios password issue) that was preventing Jason from getting access to the computer in order to effectively replace the hard drive. This was not an easy problem to solve and after a lot of work put in by jason and many hours spent trying to look into possible solutions it transpired the only option was to send it back to Acer (they wont actually assist you in solving this issue and were only interested in making money themselves!). Jason was fantastic and handled all the communication with Acer and delivery of the laptop (which took about a week).
A ll throughout the process Jason kept me updated and explained my options. He is a very friendly chap, clearly is good at what he does and enjoys it. He is a very credible IT solutions person and I would not hesitate to recommend him. Thanks very much Jason!