Business Details
We are committed to helping, repairing and caring for our customers with reliable home services and flexible protection options. Our Boiler & Home Cover combines insurance with a free boiler service, while our boiler replacement service provides repayment options with 0% APR. For repairs, we offer fixed-price boiler repair with no upfront costs, supported by fast, qualified assistance when it is needed most. We provide several policy options designed to give customers peace of mind, including a renewal quote promise, with 100 cash available where applicable. Our boiler insurance covers parts and labour subject to terms and conditions, offers flexible excess choices, unlimited call outs and nationwide coverage through Gas Safe registered engineers. Some policies also include a 2-Year Price Fix, with no increase after the first year.
We also provide renewable energy solutions to help customers create a greener home, reduce their carbon footprint and save money. Our home battery storage solution allows customers to charge overnight using lower-cost electricity, use stored energy when prices are higher, reduce reliance on the grid and potentially earn from exporting surplus electricity. We are also preparing professional air conditioning installation for homes and businesses nationwide, delivered by certified engineers with energy-efficient units, clear upfront pricing and reliable service. In addition, our air source heat pump offering supports lower-carbon home heating and benefits from a government grant of 7500. Customers can contact us 24/7 by email, phone, app, message or online chat, while our 24-hour claims line and 24|7 Home Rescue App provide convenient access to support, claims and account management.
We also provide renewable energy solutions to help customers create a greener home, reduce their carbon footprint and save money. Our home battery storage solution allows customers to charge overnight using lower-cost electricity, use stored energy when prices are higher, reduce reliance on the grid and potentially earn from exporting surplus electricity. We are also preparing professional air conditioning installation for homes and businesses nationwide, delivered by certified engineers with energy-efficient units, clear upfront pricing and reliable service. In addition, our air source heat pump offering supports lower-carbon home heating and benefits from a government grant of 7500. Customers can contact us 24/7 by email, phone, app, message or online chat, while our 24-hour claims line and 24|7 Home Rescue App provide convenient access to support, claims and account management.
Reviews (3)
Susan
Sep 01, 2026
Report
I have been with 24/7 for a number of years now and have always found their employees helpful and friendly. Stewart came to do my boiler service yesterday as arranged, he was very polite and got on with the job. Stewart cleaned up after he had finished, not that there was any mess! I have never had any problems with 24/7 and find their policy's really well priced . The call centre staff are always polite too but can be very persistent at times if waiting for review!
Rajesh G.
May 11, 2026
Report
24/7 Home Rescue is a company I have used, and I had a very good experience overall. I would like to give positive feedback for both the engineers who carried out the service and the insurance company that provides the cover. The engineers were professional, efficient, and did a great job. The communication and support from the insurance side were also very good. Im happy with the service provided and would recommend them.
Melanie P
Feb 12, 2026
Report
Very quick service - the engineer came out the best day. A new part was needed which a second engineer fitted the following day. Both engineers were polite and friendly. I would recommend this service for its great customer service and speed of response.