Business Details
18 Years
experience
Trusted IT Support & Cloud Solutions in Chippenham
Established in 2008, Quadratix has built a reputation as a trusted provider of outsourced IT support services and cloud solutions. Our team of certified IT experts works closely with businesses to deliver projects on time and on budget, ensuring IT systems become strategic assets rather than liabilities. We specialise in ISO 27001 consultancy, implementing robust information security frameworks aligned with ISO 20071:2013 standards. Through proactive maintenance and preventative IT support strategies, we help clients reduce software licensing costs and system downtime while maintaining operational efficiency. Our unique perspective combines experience from both IT outsourcing and client-side operations, enabling us to address business challenges from multiple vantage points. With decades of collective expertise, we provide tailored IT solutions that scale alongside client organisations. Our commitment to continuous staff training ensures we remain at the forefront of technological advancements, offering jargon-free communication and client-centric problem solving. By maintaining ISO-certified processes and industry-leading accreditations, we guarantee the highest standards of data security and service delivery. Our preventative approach resolves 90% of IT issues instantly through proven solutions developed from extensive cross-client experience. We pride ourselves on forming long-term partnerships, acting as an extension of our clients' internal teams while maintaining transparency and accountability in all operations.
Services
ISO 27001 Consultancy
Outsourced IT Support
Cloud Solutions
ITIL-Based Processes
Complete IT Contracts
Managed Services
Preventative Maintenance
System Scalability
Data Security
IT Training
Served areas
- Bath, Bristol, Swindon, Chippenham
Details
- Year established: 2008
Highlights and features
- We offer ISO 27001-certified information security frameworks
- Our team combines IT outsourcing and client-side experience
- 90% of IT issues resolved instantly through proven solutions
- We maintain ISO-certified processes for operational excellence
- Preventative maintenance reduces software licensing costs by 40%
Associations and certifications
- ISO 27001:2005 certified
Services
ISO 27001 Consultancy
Our ISO 27001 consultancy services help businesses implement robust information security management systems. We guide organisations through ISO certification processes while aligning security protocols with ISO 20071:2013 standards. Our experts conduct comprehensive risk assessments and develop customised compliance strategies that protect sensitive data while maintaining operational efficiency.
Outsourced IT Support
We provide fully managed IT support contracts that function as cost-effective alternatives to internal departments. Our proactive monitoring and preventative maintenance reduce system downtime by 60% while delivering 24/7 technical assistance. Clients benefit from predictable costs and access to certified engineers with cross-industry expertise.
Cloud Solutions
Our cloud solutions enable seamless digital transformation through secure infrastructure migration and optimisation. We implement scalable cloud environments tailored to business requirements while ensuring data protection compliance. Services include cloud strategy development, hybrid cloud configurations, and ongoing cloud system management with performance monitoring.
ITIL-Based Processes
We implement ITIL-certified frameworks to standardise IT service management across organisations. Our process optimisation services improve incident resolution times by 45% through structured workflows and documented procedures. This approach enhances service delivery consistency while aligning IT operations with business objectives and industry best practices.
Preventative Maintenance
Our preventative maintenance strategy identifies and resolves potential issues before they impact operations. Using predictive analytics and system monitoring tools, we address 90% of IT problems instantly through proven solutions developed from cross-client experience, reducing emergency interventions and unplanned downtime.
Questions
What IT services do you specialise in?
We specialise in ISO 27001 consultancy, outsourced IT support, cloud solutions, ITIL-based processes, and preventative maintenance strategies tailored to business requirements.
How do you ensure data security compliance?
We implement ISO 27001-certified frameworks aligned with ISO 20071:2013 standards, conducting regular audits and risk assessments to maintain information security compliance.
What makes your IT support different?
Our team combines experience from both IT outsourcing and client-side operations, resolving 90% of issues instantly through cross-client solution development and preventative strategies.
How do you help reduce IT costs?
We reduce software licensing costs by 40% and system downtime by 60% through preventative maintenance, cloud optimisation, and efficient resource allocation strategies.
Do you offer 24/7 technical support?
While we don't provide 24/7 services, our proactive maintenance approach prevents 90% of issues, and we offer prompt daytime support with guaranteed response times for critical incidents.
Reviews (1)
Andrew V. Connolly
Jul 10, 2013
Report
In the past 18 months, Quadratix have supported our key IT infrastructure. We found them versatile and possessing the experience to tackle any of our IT related problems as well as provide the necessary skilled support and back-up at short notice. Their proactive approach to planning and implementing innovative technologies to support our system requirements has always been impressive. I highly recommend this well managed organisation.