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Business Details
17 Years
experience
Emergency
services
Award-Winning Commercial Cleaning Services UK
Synergy Cleaning was established in 2009 and has built a reputation as a premier provider of cleaning services. Our success stems from dedicated service delivery, rigorous quality assurance, and exceptional communication. Over 90% of our clients come to us through referrals, reflecting our commitment to maintaining long-term relationships. We pride ourselves on never having lost a client due to poor service, ensuring consistent delivery regardless of staff absences.

Our team includes highly experienced professionals, with all management actively participating in cleaning operations to enhance accountability. We offer a 100% satisfaction guarantee, re-cleaning at no cost if clients are dissatisfied. Our diverse client base spans cinema complexes, offices, factories, medical establishments, and more across the UK.
Services
Commercial Cleaning Industrial Cleaning End of Tenancy Cleans Specialist Cleaning Health & Safety Compliance
Details
  • Year established: 2009
Highlights and features
  • 15+ years of proven experience in commercial cleaning
  • 100% client retention since establishment in 2009
  • Management actively participates in cleaning operations
  • Competitive pricing with no hidden costs
  • Free re-cleaning guarantee for complete satisfaction
Associations and certifications
  • ISO 9001
  • ISO 14001
Services
Commercial Cleaning
We provide tailored cleaning solutions for commercial properties including offices, retail spaces, and medical establishments. Our service ensures hygienic environments through scheduled maintenance and spotless presentation. Clients benefit from dedicated management oversight and consistent staff deployment.
Industrial Cleaning
Specialist cleaning for warehouses, food production areas, and factories. Our team conducts site-specific hygiene surveys and implements safe systems of work. Clients receive dedicated on-site quality control and compliance with stringent health & safety standards.
End of Tenancy Cleans
Deep cleaning services for property transitions, including post-tenancy, after building work, and oven/kitchen cleans. Our sister company Synergy At Home delivers guaranteed results at competitive prices, ensuring properties meet letting standards.
Specialist Cleaning
Emergency cleaning for fire damage, flooding, biohazard spills, and needle sweeps. We offer rapid response teams trained in high-risk environments, including commercial kitchen degreasing and food hygiene compliance. Services include builders cleans and house clearance.
Health & Safety Compliance
Comprehensive health & safety management including COSHH training, colour coding systems, and quarterly site audits. We ensure compliance with HASAWA regulations, providing risk assessments and staff safety monitoring for client and employee protection.
Questions
What areas do you cover?
We provide cleaning services across the UK, with a focus on Yorkshire and York-based operations.
Are your services available 24/7?
Yes, our emergency cleaning and support teams operate 24 hours a day, seven days a week.
Do you offer free quotes?
All commercial and industrial cleaning quotes are free and tailored to your specific requirements.
What certifications do you hold?
We maintain ISO 9001 (quality management) and ISO 14001 (environmental management) certifications.
How do you ensure service quality?
Through dedicated on-site managers, quarterly safety audits, and management participation in cleaning operations.
What if I'm not satisfied with the clean?
We guarantee 100% satisfaction and will re-clean the area free of charge if required.
Reviews (7)
Matt
May 11, 2016 Report
Synergy = the combined power of a group of things when they are working together that is greater than the total power achieved by each working separately:

Unfortunately this is the wrong name for this company. Having booked them to do a simple cleaning job they managed to make something straightforward one of the most frustrating experiences I've ever encountered. I booked the clean around two weeks in advance and unfortunately could not remember the time that I had booked them for (as I was moving house, I had booked a number of different contractors to do various jobs).

While I accept that portion of blame, it should have been a very simple problem to solve. I first called on the Friday before the clean (the clean was booked for the following Tuesday) and left a message asking for a call back to confirm the time. On the Monday, after no call was received, I called around five times during the day, again leaving messages and emails... no call received. On the day of the clean, I called around ten times, and did manage to speak to Michaela who assured me she would let me know the time of clean when she was back in the office in fifteen minutes - this was around 11am.

No call received. I left work early and arrived home at 3.15, assuming that the clean was booked for later as noone had bothered to tell me otherwise. However, at 3.08 I had received a text from Michaela saying her cleaners were at my flat at the time I had assured her I would be home for (see previous sentences about me letting them know, to a moderately severe degree, that I did not know what time this was and required a confirmation), and on arrival at 3.15, they, unlike the dust in my flat, had vanished.

The reception are based at a different site and somehow in the digital age, cannot communicate with other staff members. As I arrived only five minutes after them leaving I wouldve expected the cleaners to come back as the time wouldve been allocated to them but again no one could get in touch with them, I did try to create some smoke signals but my native american skills werent up to the job and hopefully the carrier pigeon I sent did actually arrive.

I called the off-site reception several times to ask them to call the cleaners to get them to return. They were unable to do so. I asked them to put me through to the office direct. They were unable to do so. I asked them to give me the direct number for the office for me to call myself. They said the number I had called was the direct number. Funny that.

Had Michaela actually come good with her promise of letting me know what time the cleaners were coming (or had any of my fifteen or so previous calls been acted upon) I wouldnt have missed them and I wouldnt be in a position where potentially I could be losing a portion from my bond due to the flat not being cleaned in time for inspection.

Hopefully technology doesnt fail us yet again and you will see this review, I dont expect you to talk to me about it (due to you being unable to complete a simple call like letting me know what time you would be with me) but hopefully other potential customers will be aware of the challenges faced when engaging your services.

As a rebranding suggesting I would call your company dysergy cleaning (I trust you can work out why I suggest this!!)

A friend of mine said you should take them to the cleaners though this could take a while as unfortunately I am still looking for some good ones to use!!
Donna Briggs, Area Supervisor in York
Jan 15, 2013 Report
I had been looking for work for some time and really didnt fancy going into cleaning, but from my very first interview I knew this company was going to be big. I have had training, all the things I didnt think I would get from a cleaning company, like a staff hand book, health and safety training, and a future, I know I will go far and I am encouraged to do so, I have only been working for synergy for 7 months but I know I am going to be around for a very long time.
Colin York Van Centre
Jan 15, 2013 Report
From our first contact with Michaela and Synergy we have not been disappointed, its a very professional organisation and Michaela knows her stuff, the team are well trained, always arrive in uniform and are extremely efficient and very reliable, more often they are waiting at the gates when we arrive, they always go above and beyond and do those little extras that often get forgot about, I have no hesitation at all in recommending Synergy Cleaning Ltd.
Ian Hambleton works at the Wilkinson head office in Worksop
Jan 15, 2013 Report
I worked for the council for 25 years and unfortunately had to be retired on medical grounds, At my age, I thought I would never get another job, I sent off 100s of letters and not one response until I got in touch with Synergy, I have to say its the best job in the world, Michaela and the team go out of their way to support me and everyone works as a team, I love getting up in the morning and getting out to work, I never want to leave, I genuinely just love working for Synergy and Michaela.
Andy Pike works at Lafarge Quarry in Worksop
Jan 15, 2013 Report
I have worked for many cleaning companies over the years and when I got my job with Michaela at Synergy I thought they would be just the same as all the others, no uniforms, no support or cleaning materials, well how wrong was I, I have been working for Synergy for over a year and we are always provide with Uniforms, we get support and the tools to do our job, its a great company.
Maureen Briggs – Domestic client
Jan 15, 2013 Report
I have, in the past, used many contract cleaning companies, they all start off well and after time the service starts to slip, I have very high standards and am extremely pleased with the work Synergy Cleaning do for me, I have been using them for over a year now and will not want to change, I can leave them with a key confident that when I return my home will be pristine, all the staff wear uniforms and know what they are doing, it is by far the best company I have used.
Herrington Park
Jan 15, 2013 Report
From four star Herrington Park log cabins has used many different cleaning contractors in the past and they have only ever lasted a couple of weeks, she often says she was sick of all the fake promises she was given and the standards in the cabins dropped. Every Visitors' book in these cabins now compliments the standard of cleaning.