Business Details
21 Years
experience
Emergency
services
Award-Winning IT Support for Home and Business
Established in 2010, Oxford IT Solutions has built a reputation as a trusted provider of comprehensive IT support services across Oxfordshire. Our team of certified professionals brings extensive technical expertise to both residential and commercial clients, delivering tailored solutions that simplify complex technology challenges. With over 450 satisfied customers, we specialise in business IT support, home computer repairs, network infrastructure, and cybersecurity solutions. Our commitment to clear communication ensures clients receive jargon-free advice and transparent pricing. As an award-winning company, we maintain rigorous industry standards through continuous staff development and investment in cutting-edge tools. Our proactive approach to client relationships has fostered long-term partnerships built on reliability and technical excellence. We guarantee rapid response times for emergency situations while maintaining a personal touch that distinguishes us from larger corporate providers. Our comprehensive service portfolio covers hardware supply, Wi-Fi optimisation, CCTV installation, and managed IT services, ensuring complete technology lifecycle support for our clients.
Services
IT Support
Computer Repairs
Wi-Fi Installation
CCTV Systems
Managed IT Services
Hardware Supply
Laptop Repairs
Business IT Support
Home IT Support
IT Infrastructure
Served areas
- Oxfordshire
Details
- Year established: 2005
Highlights and features
- Established in 2010 with proven expertise in IT support
- Award-winning team of certified IT professionals
- No technical jargon - clear, straightforward communication
- Free no-obligation quotes with transparent pricing
- 24/7 emergency support with rapid response times
What people say
Quick response times
Technical expertise
Friendly staff
Reliable service
No jargon
Services
IT Support
Our comprehensive IT support covers business and residential needs with certified engineers providing 24/7 assistance. We specialise in network infrastructure, cybersecurity, and system maintenance to ensure uninterrupted operations. Clients benefit from proactive monitoring and rapid response protocols for both planned upgrades and emergency situations. Our solutions adapt to evolving technology requirements while maintaining strict data protection standards.
Computer Repairs
We offer complete computer and laptop repair services including screen replacements, hardware upgrades, and malware removal. Our engineers use genuine parts and diagnostic tools to restore device functionality. The service includes free collection/delivery within Oxfordshire and a no-fix-no-fee guarantee. We support all major brands and operating systems with transparent pricing for repairs.
Wi-Fi Installation
Professional Wi-Fi installation and optimisation services eliminate connectivity issues in homes and businesses. Our engineers conduct site surveys to design optimal network layouts, install enterprise-grade equipment, and ensure complete coverage. The service includes network security configuration and ongoing maintenance options to maintain reliable connectivity across multiple devices.
CCTV Systems
We design and install HD CCTV systems for residential and commercial properties with remote monitoring capabilities. Our solutions include system design, equipment supply, and professional installation with compliance to data protection regulations. Clients receive training on system operation and ongoing maintenance packages to ensure continuous security coverage.
Managed IT Services
Our managed IT services provide businesses with dedicated technical support through proactive system monitoring and maintenance. This includes cybersecurity protection, software updates, and infrastructure management. Clients receive customised service level agreements with guaranteed response times and regular system health reports to ensure optimal performance.
People
Rob Williams
Founder
With over 15 years in IT support, Rob established Oxford IT Solutions in 2010. He leads technical operations and client relations, ensuring service excellence across all projects. His expertise spans network infrastructure and cybersecurity solutions.
Jenny Williams
Director
Jenny manages business operations and client services at Oxford IT Solutions. With extensive experience in IT project management, she ensures seamless delivery of technical solutions while maintaining strong client relationships across Oxfordshire.
Andy Campbell
IT Engineer
Certified IT engineer specialising in network infrastructure and cybersecurity. Andy delivers technical solutions for business clients, focusing on system optimisation and data protection compliance for commercial operations across Oxfordshire.
Oliver Helfrich
IT Engineer
Experienced in hardware diagnostics and software solutions, Oliver provides expert technical support for residential and business clients. He specialises in device repairs and system upgrades with a focus on customer education.
James Spindlow
IT Engineer
James delivers comprehensive IT support with expertise in network configuration and cloud solutions. He manages complex installations and provides ongoing technical maintenance for commercial clients throughout the region.
Questions
What areas do you cover for IT support?
We provide IT support services across Oxfordshire including Kidlington, Banbury, and surrounding areas with rapid response times.
Do you offer emergency IT services?
Yes, we provide 24/7 emergency IT support with rapid response times for urgent technical issues.
Can you help with home computer repairs?
We offer comprehensive home computer and laptop repairs including screen replacements, virus removal, and hardware upgrades.
Do you supply computer hardware?
Yes, we supply and install all types of IT hardware including computers, printers, networking equipment, and CCTV systems.
What IT services do you offer businesses?
We provide business IT support including network infrastructure, cybersecurity, managed services, and 24/7 technical assistance.
How quickly can you install Wi-Fi systems?
Our engineers typically complete Wi-Fi installations within 1-2 days depending on property size and complexity.
Reviews (4)
David Brown - Oxford
Mar 20, 2012
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"Following a mishap to my laptop the machine failed to function and needed expert attention. I contacted Oxford IT Solutions who quickly diagnosed the damage and quoted exactly the cost of repair. Within a week the laptop was returned in perfect working order.
Also, after several years of unpredictable broadband connection I recently decided to invest in a wireless connection. My limited computer knowledge meant I needed to turn to an expert to set up and install it. I again chose Oxford IT Solutions and from the initial appointment to the completion of the job it was efficiently carried out and I was not disappointed."
Also, after several years of unpredictable broadband connection I recently decided to invest in a wireless connection. My limited computer knowledge meant I needed to turn to an expert to set up and install it. I again chose Oxford IT Solutions and from the initial appointment to the completion of the job it was efficiently carried out and I was not disappointed."
Bletchingdon Parochial C of E Primary School - Bletchingdon
Mar 20, 2012
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"Oxford IT solutions were professional and outstanding in their dedication to the work. The IT team were friendly and really listened to the questions I had and were able to explain answers clearly. The installation of a new server to the school and Windows upgrade has been ideal. The new server is now just how I would like it: clear and easy to use. The installation was undertaken over a weekend to avoid disruptions to the school - so considerate. I have no hesitation in recommending Oxford IT solutions to any school."
Peter Giles, Wootton-by-Woodstock
Mar 20, 2012
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"I was impressed with the speed of response, even on a Sunday. Rob did exactly what he had indicated, was prompt, efficient and personably easy to talk to. A reassuringly courteous and professional service."
Mrs Margot Buller, Headteacher, St Thomas More Catholic Prim
Mar 20, 2012
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Oxford IT Solutions have provided ICT support to this school for several years. They have helped us develop the schools ICT provision and have provided expert support and advice to the staff. They have always been reliable and willing to help when we have called on them for assistance. I would not hesitate to recommend their services to other schools.