Business Details
20 Years
experience
Emergency
services
Your Trusted Partner for IT Support & Cybersecurity
Integral IT was founded in 2006 by Jonathan Edwards to provide tailored IT solutions for businesses of all sizes. Our expertise spans managed IT support, cybersecurity, cloud consultancy, and infrastructure services, serving sectors including accountancy, law, finance, and charities. With offices in Knaresborough and London, we offer nationwide coverage and 24/7 support from our in-house team of Microsoft-certified technicians. We prioritise proactive IT management to prevent issues before they occur, backed by five-star client testimonials and Cyber Essentials certification. Our commitment to client success is demonstrated through regular business meetings, transparent communication, and tailored technology roadmaps that align with organisational goals.
Services
Managed IT Support
Cyber Security Services
Cloud Consultancy
IT Infrastructure Services
IT Consultancy
Served areas
- Yorkshire
Details
- Year established: 2006
- Employees: 5
Highlights and features
- Fast acting IT Support Service to SME's across Yorkshire and beyond.
Associations and certifications
- Microsoft Certified Company
What people say
Reliable IT support
Strong cybersecurity
Responsive service
Expert team
Secure systems
Services
Managed IT Support
Our managed IT support ensures continuous system operation with proactive monitoring and rapid issue resolution. We provide 24/7 coverage for businesses of all sizes, implementing preventive measures to avoid downtime. Our Microsoft-certified engineers deliver tailored solutions that align with your operational requirements.
Cyber Security Services
Comprehensive cybersecurity protection includes threat prevention, data encryption, and Cyber Essentials certification support. We implement advanced security protocols to safeguard against phishing and unauthorised access. Regular audits ensure compliance with GDPR and industry-specific regulations.
Cloud Consultancy
Our cloud consultancy services help businesses transition to secure, scalable cloud environments. We specialise in Microsoft 365 implementation and data migration strategies. Custom solutions optimise cloud storage efficiency while maintaining strict access controls and data protection.
IT Consultancy
Expert IT consultancy provides strategic technology roadmaps aligned with business objectives. We offer infrastructure assessments and digital transformation planning. Our consultants combine technical expertise with commercial understanding to maximise IT return on investment.
IT Infrastructure Services
We design and maintain robust IT infrastructure with enterprise-grade hardware and software solutions. Our services include server management, data backup, and network optimisation. Proactive monitoring ensures system reliability and scalability for growing businesses.
People
Jonathan Edwards
Managing Director
Jonathan founded Integral IT in 2006 after identifying a gap in quality IT support for professional services. He oversees strategic direction and maintains client relationships, ensuring technical excellence across all service deliveries.
Simon Park
Operations Director
Simon leads our technical operations, managing service delivery and engineer training. With 15 years' experience in IT infrastructure, he ensures consistent service quality across our nationwide client base.
Lee Bailey-Hague
Systems Engineer
Lee specialises in Microsoft environments and cybersecurity implementation. He provides hands-on technical support and contributes to our proactive system monitoring processes, maintaining high service standards.
Jordan Thompson
Microsoft Engineer
Jordan focuses on Microsoft 365 deployments and cloud solutions. His expertise ensures clients maximise productivity tools while maintaining secure data management practices across all business operations.
Olivia Payne
Senior Account Manager
Olivia serves as primary client contact, coordinating service delivery and ensuring client satisfaction. She bridges technical capabilities with business requirements to deliver tailored IT solutions.
Questions
What IT services do you offer for small businesses?
We provide managed IT support, cybersecurity, cloud solutions, and infrastructure services tailored to businesses with 5-250 employees across multiple sectors.
Are you certified for cybersecurity standards?
We hold Cyber Essentials certification and implement advanced security measures including threat prevention, data encryption, and compliance audits.
Do you support businesses outside Yorkshire?
Yes, we provide nationwide IT services with local offices in Knaresborough and London, supporting clients from Cornwall to Cumbria.
What response times do you guarantee?
Our 24/7 support includes guaranteed response times for critical issues, with engineers available on-site or remotely within agreed SLAs.
How do you handle data protection?
We implement enterprise-grade security protocols, regular audits, and GDPR-compliant data management practices across all client systems.
Can you help with cloud migration?
Our cloud consultancy specialises in Microsoft 365 migration, ensuring secure data transfer and optimised cloud environment configuration.