Contact Sign In Add Your Business
Excellence at Work Excellence at Work
Call Now
Website
Call
Business Details
18 Years
experience
Emergency
services
Professional IT Services & Computer Repairs in Salisbury
Established in 2008, Excellence at Work has been Salisbury's trusted provider of professional IT support and computer repair services for over fifteen years. Our team combines technical expertise with a commitment to customer satisfaction, offering fast, friendly, and affordable solutions for both home and business users. We specialise in virus removal, PC optimisation, and hardware repairs, with a proven track record of resolving complex IT issues efficiently. Our services extend to one-to-one technology training, remote support, and emergency call-outs, ensuring comprehensive coverage of client needs. Operating from our base in Salisbury, we serve the local community and surrounding areas with a personal touch that larger providers cannot match.

Our no-fix no-fee policy and 24-hour turnaround guarantee demonstrate our confidence in delivering quality results. With extensive experience spanning multiple operating systems and technologies, we provide tailored advice and support that evolves with our clients' changing requirements. Our testimonials reflect consistent praise for our technical competence, reliability, and exceptional customer service. We maintain transparency through fixed pricing and free initial consultations, ensuring clients always understand the value they receive. Backed by a one-month guarantee on all repairs, we stand by our commitment to excellence in every service we deliver.
Services
PC Repairs Virus Removal Remote Support Data Backups Technology Training Laptop Repairs Broadband Setup Wireless Networking PC Health Checks Emergency Repairs
Details
  • Year established: 2008
Highlights and features
  • We offer 15+ years' experience in computer repairs and IT support
  • Our no-fix no-fee policy guarantees value for money
  • We provide 24-hour turnaround for collected repairs
  • Our team offers evening and weekend appointments
  • We deliver remote support options to save time and costs
What people say
Prompt and effective help Quick turnaround Friendly and courteous Highly knowledgeable Excellent value
Website
Services
PC Repairs
Comprehensive PC repair service addressing hardware failures, software issues, and performance problems. Our engineers diagnose and resolve faults efficiently, with a 24-hour turnaround guarantee for collected repairs. We handle all makes and models, ensuring your computer returns fully functional with data preserved.
Virus Removal
Specialist virus and malware removal service restoring system security and performance. We eliminate threats while preserving your data, followed by security recommendations to prevent future infections. Emergency call-out available for urgent cases with same-day service options in Salisbury.
Remote Support
Cost-effective remote assistance for software issues, configuration problems, and system optimisation. Available by prior arrangement, this service resolves many common computer problems without requiring a site visit, with sessions charged at competitive hourly rates.
Technology Training
Personalised one-to-one tuition for PC, iPhone, and iPad users. Sessions tailored to individual needs, covering basic operations through to advanced features. Structured in 1.25 to 2-hour durations with clear pricing, ideal for building confidence with technology.
Data Backups
Professional data backup and transfer service ensuring your important files remain secure. We implement reliable backup solutions and recover lost data from failing drives. Part of our comprehensive approach to protecting your digital assets during repairs.
People
Robert Boettcher
Owner and Lead Technician
With over 15 years' experience in IT support, Robert provides expert computer repairs and personalised service. His technical knowledge spans multiple operating systems and technologies, earning consistent praise in customer testimonials for reliability and clear communication.
Questions
What areas do you cover?
We serve Salisbury and surrounding areas including Winterbourne Dauntsey, Nunton, Codford, and Amesbury.
Do you offer emergency repairs?
Yes, we provide 24-hour emergency call-out service with a £25 premium charge outside normal hours.
What payment options are available?
We accept cash and bank transfers. Payment terms agreed in advance for larger repair jobs.
Do you guarantee your repairs?
All work carries a one-month guarantee for parts and labour, with free return visits if issues recur.
Can you help with remote support?
Yes, we offer remote assistance by prior arrangement for software-related issues and system configuration.
What training options exist?
We provide one-to-one tuition sessions from 1.25 hours upwards, covering PC, iPhone, and iPad usage at competitive rates.
Reviews (2)
Christopher Herring
Jun 13, 2011 Report
Thank you for your help in sorting out my ancient computer! It is now back to reasonable health and able to carry out all the tasks I need. Whether my children will afree is another matter! I have just recommended you to a friend in Amesbury. I hope your business grows and flourishes despite the current economic situation!
Robert Dunster
Jun 13, 2011 Report
Thanks for your prompt and effective help. The computer is working well now. We are glad to have found you, in case we get further problems.