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Business Details
28 Years
experience
Award-Winning Dog Home Boarding & Grooming in Livingston
Established in 1998, K9 Friends has been providing exceptional dog care services in Livingston, Scotland, for over 27 years. Founded by Jacqui Turnbull, a City and Guilds-qualified dog groomer since 2011, we specialise in home boarding and grooming, offering a professional alternative to kennels. Our services are built on decades of experience, a deep understanding of canine needs, and a commitment to treating every dog with the love and attention they deserve. Located in a 4-bedroom detached house with a third of an acre of grounds, we provide a true home-from-home environment, ensuring dogs receive two daily walks, cuddles, and care. Our premises are licensed by West Lothian Council and regularly audited for animal welfare compliance, with full insurance coverage.

We limit boarding to a maximum of four dogs at a time to maintain a personalised, stress-free environment. Our grooming salon offers one-on-one appointments, including free health checks and tailored trims, with a focus on small to medium breeds. Recognised with multiple awards, including Best Dog Home Boarding Service in West Lothian (2023, 2025) and Dog Groomer of the Year (2023), we combine expertise with genuine compassion. Clients benefit from regular WhatsApp updates during boarding stays, ensuring peace of mind while away. With over 80 five-star Google reviews, our reputation is built on trust, reliability, and a lifelong passion for dogs, rooted in Jacquis upbringing on a farm where her father bred and trained collies for international competitions.
Services
Home Boarding Dog Grooming Pet Care Meet and Greet Health Check
Details
  • Year established: 1998
Highlights and features
  • City and Guilds-qualified dog groomer since 2011
  • Over 27 years of professional dog boarding experience
  • Exclusive one-on-one grooming appointments
  • Maximum of four dogs boarded at any time
  • Regular WhatsApp updates with photos and videos during stays
What people say
Treated like family Outstanding grooming skills Dogs visibly happy Regular photo updates Highly recommend
Services
Home Boarding
Our home boarding service offers a true home-from-home experience for dogs, with two daily walks, cuddles, and care in a licensed, insured environment. Limited to four dogs at a time, we ensure personalised attention and a stress-free stay. Located near Murieston trails, dogs enjoy ample outdoor space and regular WhatsApp updates for owners.
Dog Grooming
City and Guilds-qualified grooming for small to medium breeds, including tailored trims, bathing, and free health checks. Each session is one-on-one, ensuring focused care. We prioritise comfort, especially for elderly dogs, and offer breed-specific advice to maintain coat health and appearance.
Meet and Greet
Mandatory pre-boarding meet-and-greet sessions allow us to assess suitability and discuss your dog's needs. This ensures compatibility with other boarders and provides an opportunity to address any concerns, fostering trust and confidence in our care.
People
Jacqui Turnbull
Owner
Jacqui Turnbull, founder of K9 Friends, has over 27 years of experience in dog care. A City and Guilds-qualified groomer since 2011, she combines lifelong animal expertise with a passion for canine well-being. Raised on a farm breeding collies, she brings deep knowledge and compassion to every service.
Questions
What does home boarding at K9 Friends include?
Home boarding includes two daily walks, cuddles, and a home-from-home environment in a licensed, insured setting. Dogs stay in our family home with access to a large garden.
How experienced are your groomers?
Our groomers hold City and Guilds qualifications with distinction, specialising in small to medium breeds. We provide one-on-one appointments with free health checks and breed-specific advice.
Can I visit before booking?
Yes, mandatory meet-and-greet sessions are required before boarding to assess suitability and discuss your dog's needs in person.
How do you ensure dog safety?
We limit boarding to four dogs, conduct regular council audits, and maintain full insurance. All dogs must be vaccinated, socialised, and spayed/neutered for safety.
What areas do you serve?
Based in Murieston, Livingston, we serve clients across West Lothian, including nearby towns and villages within a reasonable travel distance.