Business Details
25 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Taunton
Established in 2001, Queen Street Garage (Taunton) Ltd has built a reputation as a trusted, family-run garage serving Taunton and surrounding areas. With over 30 years of combined experience, our team of certified technicians delivers expert car servicing, MOTs, diagnostics, and repairs using state-of-the-art equipment. We prioritise transparency, offering free no-obligation estimates and only recommending necessary work, ensuring customer trust. Our commitment to quality is reflected in our use of OEM parts and adherence to manufacturer servicing schedules, preserving vehicle warranties.Recognised for exceptional customer service, we sponsor local initiatives like Bishops Lydeard Football Team, reinforcing our community ties. Operating Monday to Friday, we combine technical expertise with a personal approach, making us a preferred choice for vehicle owners seeking reliability and competitive pricing.
Services
Car Servicing
MOT Testing
Brake Repairs
Vehicle Diagnostics
Warranty Repairs
Oil Changes
Exhaust Repairs
Timing Belts
Clutch Repairs
Mechanical Repairs
Details
- Year established: 2001
Highlights and features
- We have over 30 years of industry experience.
- Our family-run business offers a personal approach.
- Free no-obligation estimates for all services.
- First-class services for competitive prices.
- Friendly, approachable, honest, and reliable team.
What people say
Friendly and helpful staff
Competitive prices
Honest advice
First-class service
Trustworthy mechanics
Services
Car Servicing
We offer comprehensive car servicing, including interim and full services tailored to manufacturer schedules. Our technicians use OEM parts to maintain warranty validity and ensure optimal performance. Regular servicing prevents costly breakdowns and extends vehicle longevity.
MOT Testing
Our MOT testing ensures vehicles meet UK road safety and environmental standards. We conduct thorough checks on brakes, tyres, lights, and emissions, providing repairs if needed. Competitive pricing and efficient turnaround times guarantee minimal disruption.
Brake Repairs
We diagnose and repair brake issues, including pad and disc replacements. Using high-quality components, we restore braking efficiency to ensure safety. Our team addresses unusual noises or vibrations promptly to prevent further damage.
Vehicle Diagnostics
Advanced diagnostic tools identify engine and electrical system faults accurately. We interpret ECU data to resolve dashboard warnings efficiently. This service minimises guesswork, ensuring precise and lasting repairs.
Warranty Repairs
We perform warranty-compliant repairs using approved parts and methods. Adhering to EU regulations, we preserve warranty validity while offering cost-effective alternatives to dealerships. Detailed records are provided for future reference.
People
Neil Shaw
Owner
With over 30 years in automotive repair, Neil has owned Queen Street Garage since 2001. His expertise ensures technical excellence and customer satisfaction, fostering long-term client relationships through integrity and hands-on management.
Victoria Baker
Front Desk Manager
Victoria, Neil's daughter, manages customer interactions with a focus on warmth and efficiency. Her role ensures seamless service coordination, reflecting the garage's commitment to approachable, family-driven values.
Finn Kearney
MOT Tester
An NVQ Level 3 qualified mechanic, Finn specialises in MOT testing and diagnostics. His precision and dedication to resolving complex issues have earned him a reputation for technical reliability and customer care.
Daniel Baker
Mechanic
Dan brings extensive experience as a certified mechanic, excelling in repairs and MOT assessments. His proactive approach to problem-solving and commitment to quality repairs make him a trusted team member.
Sian Morris
Accounts Manager
Sian oversees financial operations with meticulous attention to detail. Her role ensures transparent billing and efficient administrative support, contributing to the garage's reputation for professionalism and customer trust.
Questions
What MOT services do you offer?
We provide MOT testing for all vehicle types at £50, including pre-test checks and necessary repairs to ensure compliance.
Can you service vehicles under warranty?
Yes, we perform warranty-compliant repairs and servicing using approved parts, adhering to EU regulations to maintain coverage.
Do you offer emergency repairs?
We accommodate urgent issues where possible, such as breakdown assistance, though availability may vary during busy periods.
What are your operating hours?
We are open Monday to Friday from 8:00 AM to 5:30 PM. Appointments can be booked via phone or online.
How experienced is your team?
Our mechanics have over 30 years of combined experience, with certifications including NVQ Level 3 and specialist MOT testing qualifications.
Reviews (1)
Claire James
Nov 29, 2022
Report
A breath of fresh air is what this experience was. The car was prepared exactly at the time they specified it would be ready. There were no additional fees that were not disclosed. It was an all-around pleasant experience at an honest garage operated by genuinely nice individuals. I would highly recommend this garage due to their reliability and transparency.
