Business Details
48 Years
experience
Emergency
services
Trusted Insurance Services in Taunton
Bruford & Vallance is a family-owned business established in 1978, dedicated to providing tailored insurance solutions. Our team of Chartered Insurance Institute-qualified advisors specialises in property, vehicle, and high net worth insurance, prioritising personal relationships with clients. We operate under a system where each client has a primary contact and a backup advisor, ensuring continuity and familiarity with their policies. Our approach focuses on eliminating automated systems, offering direct communication with knowledgeable staff during office hours. With decades of experience, we provide expert guidance on policies ranging from historic buildings to commercial vehicles, backed by FCA regulation.We maintain a commitment to prompt service, including same-day responses to emails and postal inquiries. Our advisors undergo specialist training, particularly in areas like subsidence and landslip risks, ensuring comprehensive coverage for unique properties. We aim to simplify insurance through clear explanations and competitive quotations, avoiding confusion and unnecessary complexity. Our clients benefit from a blend of traditional values and modern insurance practices, with a focus on transparency and reliability. This philosophy has earned us consistent customer satisfaction, with 95% of survey respondents rating our service as excellent or very good.
Services
Property Owners Insurance
High Net Worth Insurance
Let & Unoccupied Properties Insurance
Commercial Vehicle Insurance
Motorcycle Insurance
Travel Insurance
Breakdown Cover
Weddings & Special Events Insurance
Private Car Insurance
Tradesman Liability Insurance
Details
- Year established: 1978
Highlights and features
- We are regulated by the Financial Conduct Authority for professional standards.
- Our team includes Chartered Insurance Institute-qualified advisors with specialist training.
- We offer a personal service with no automated call systems during office hours.
- We provide same-day responses to email and postal inquiries.
- Our advisors have over 40 years of combined experience in niche insurance sectors.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Efficient, helpful
Staff helpful and pleasant
Very efficient
Extremely helpful
Services
Property Owners Insurance
We offer comprehensive Property Owners Insurance covering residential and commercial buildings. Our policies include all-risks or specified perils coverage, including accidental damage, tailored for both standard and historic properties. Clients benefit from expert underwriting and claims support, ensuring protection against structural risks while meeting insurer requirements.
High Net Worth Insurance
Our High Net Worth Insurance provides bespoke coverage for valuable buildings and contents. Designed for clients with premium assets, this policy addresses unique risks through specialist underwriting and competitive quotations. We ensure comprehensive protection while maintaining flexibility to meet individual financial and security needs.
Commercial Vehicle Insurance
We provide Commercial Vehicle Insurance tailored to business needs, covering couriers, tradespeople, and fleet operators. Policies accommodate diverse requirements, including storage and transport of tools, with support for claims and policy adjustments. Our advisors offer expert guidance to ensure cost-effective, compliant coverage.
Let & Unoccupied Properties Insurance
Our Let & Unoccupied Properties Insurance protects landlords and property owners when buildings are vacant or rented. Policies address risks like damage and theft, with specialist advice for properties left unoccupied over 30 days. We ensure compliance with insurer standards while offering competitive rates.
Motorcycle Insurance
We offer Motorcycle Insurance designed for commuters and hobbyists, providing comprehensive protection for various riding needs. Policies include coverage for accidents, theft, and damage, with flexible terms to suit different usage patterns. Our team ensures competitive pricing and tailored support for policyholders.
People
Jason Mayled
Company Director
Cert CII qualified, Jason has worked at Bruford & Vallance & Vallance since 1987. He specialises in historic buildings and subsidence risks, managing underwriting for new properties. Appointed director in 2003, he ensures technical expertise in niche insurance sectors.
Andy Conduit
Household Scheme Manager
Cert CII qualified, Andy joined in 2001 to manage motor and household accounts. He oversees historic house underwriting and maintains internal systems. His background includes business finance and retail sales, enhancing client policy management.
Melanie Shattock
Insurance Advisor
Melanie has worked at Bruford & Vallance & Vallance since 1994, supervising insurance administration. She supports multiple departments during peak workloads, ensuring efficient policy processing and client communication across diverse insurance sectors.
Kelly Francis
Insurance Advisor
Kelly handles policy renewals, reviewing quotations for competitiveness. She advises clients on available options, ensuring transparent communication and tailored adjustments to meet evolving insurance requirements.
Questions
What types of insurance policies do you offer?
We provide property, vehicle, high net worth, travel, and specialist policies for unoccupied properties, weddings, and tradespeople.
How can I report a claim outside office hours?
Use the 24-hour insurer claims line listed in your policy document or contact us via the numbers provided on our website.
Do you offer same-day responses for inquiries?
Yes, we aim to reply to emails and postal queries on the same working day they are received.
Are your advisors qualified?
All advisors are Chartered Insurance Institute-qualified, with specialist training in areas like historic buildings and subsidence risks.
Can I get insurance for unoccupied properties?
Yes, we offer specialist Let & Unoccupied Properties Insurance for properties left vacant over 30 days.
How do you ensure personalised service?
Each client has a dedicated advisor and backup contact, ensuring continuity and familiarity with their policies.
