Business Details
48 Years
experience
Award-Winning Removals in Kent
Established in 1978, Colin Batt Removals is a family-run, award-winning business with over 40 years of expertise in house, office, and piano removals. Our team of DBS-checked professionals adheres to British Standards EN 12522 and 14873, ensuring meticulous handling of delicate items like pianos and antiques. As members of the British Association of Removers, we combine traditional values of honesty and integrity with modern logistics to deliver tailored solutions. Our climate-controlled storage facilities and comprehensive packing services reflect our commitment to innovation and customer satisfaction.With a fleet of vehicles and 15 dedicated staff, we serve Kent, London, and international destinations, prioritising safety and reliability. Our motto, 'Where Service is Key,' underscores our focus on stress-free moves, supported by 24/7 insurance coverage and a legacy of positive client testimonials. We pride ourselves on adapting to evolving industry standards while maintaining a personal touch that defines our family ethos.
Services
House Removals
Piano Removals
Office Relocation
Storage Units
Packing Services
Climate-Controlled Storage
International Removals
Fragile Packing
Unpacking Service
Export Wrapping
Details
- Year established: 1978
Highlights and features
- Over 40 years of experience in Kent house removals
- DBS-checked, ISO-certified moving specialists
- Award-winning piano removals with specialist equipment
- Climate-controlled storage facilities in Ashford
- Fully insured with 24/7 customer support
Associations and certifications
- British Association of Removers
- BS EN 12522
- BS EN 14873
What people say
Very professional
Great guys
Exceeded expectations
Award-winning service
Peace of mind
Services
Piano Removals
Our accredited piano removals service utilises specialist equipment and trained professionals to handle delicate instruments. With over 45 years of experience, we manage grand and upright pianos through challenging access points, including stairs and windows. All moves are fully insured under BS EN 12522 and 14873 standards, ensuring safety and precision for clients in Kent and internationally.
House Removals
We provide tailored house removals across Kent and beyond, offering free quotes, full packing, and unpacking services. Our DBS-checked team ensures secure handling of belongings, with short or long-term storage options available. Climate-controlled facilities protect sensitive items, while our 40+ years of expertise guarantees efficient, stress-free relocations for residential clients.
Office Relocation
Our office relocation service minimises business disruption through meticulous planning and project management. We handle packing, transport, and setup of office furniture, equipment, and documents, with optional document storage solutions. Tailored to client needs, our approach ensures seamless transitions for businesses in Kent and nationwide, supported by ISO-certified practices.
Climate-Controlled Storage
Our Ashford-based climate-controlled storage facility maintains consistent temperature and humidity levels to protect pianos, antiques, and sensitive documents. With 24-hour surveillance and insurance coverage, we offer short or long-term solutions for both personal and commercial clients. The facility accommodates over 350 containers, ensuring space availability for diverse storage needs.
Packing Services
We offer full or partial packing services using recyclable materials designed for optimal protection. Our trained staff specialise in fragile items, export wrapping, and wardrobe containers, with optional unpacking support. Clients can also purchase packing supplies directly, including boxes and bubble wrap, ensuring preparedness for any move's logistical challenges.
People
Simon Batt
Owner and Managing Director
Simon Batt, owner of Colin Batt Removals, combines generational industry knowledge with RAF experience as a Typhoon pilot. He oversees daily operations, ensuring adherence to the company's values of excellence and customer-centric service while managing growth and strategic direction.
Andrew Urquhart
Operations and Business Manager
Andrew Urquhart manages operations with a background in premium automotive service management. His focus on quality and customer satisfaction aligns with the company's motto, 'Where Service is Key,' ensuring efficient delivery of removal and storage solutions tailored to client needs.
Emily Martin
Office Manager
Emily Martin, with a degree in Business and Education, serves as the primary contact for clients, offering expert guidance on removal logistics. Her role ensures smooth coordination of house and piano moves, reflecting her commitment to exceptional customer service.
Colin Batt
Founder
Colin Batt founded the company in 1978, establishing its reputation for reliability and expertise. Now a director, he shapes strategic direction while mentoring the team, drawing on decades of hands-on experience in the removals industry.
Melanie Batt
Co-Founder
Melanie Batt has been instrumental in administrative operations since the company's inception. Alongside Colin, she managed office functions and family responsibilities, contributing to the business's growth into a multi-award-winning enterprise with a strong familial ethos.
Questions
What areas do you cover for removals?
We cover Kent, London, East Sussex, Surrey, and international destinations. Local towns include Maidstone, Ashford, Canterbury, and Tenterden, with tailored services for both domestic and global relocations.
Are your piano removals insured?
All piano removals are fully insured under BS EN 12522 and 14873 standards, protecting against damage during transit or storage. This coverage ensures client peace of mind for high-value instruments.
Do you offer storage solutions?
Yes, we provide short and long-term storage in secure, climate-controlled facilities near Ashford. Options include humidity regulation for pianos, antiques, and documents, with 24-hour surveillance and insurance.
How much notice is needed for booking?
We recommend booking at least 1-2 weeks in advance, though we accommodate last-minute requests where possible. Piano removals and international moves benefit from earlier scheduling to ensure resource availability.
What sets you apart from other removal companies?
Our ISO certifications, 45+ years of piano removal expertise, and family-run ethos distinguish us. DBS-checked staff, climate-controlled storage, and a 98% client satisfaction rate reflect our commitment to quality and innovation.
Can you handle office relocations?
We specialise in minimising business disruption during office moves, offering full project management, packing, and storage solutions. Our team ensures seamless transitions for companies in Kent and nationwide, with tailored logistics planning.
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Reviews (2)
Emma Lovell
Oct 26, 2025
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The service was fantastic from beginning to end. On the day of the move, the crew was very professional and worked quickly. We were surprised by how fast they were able to get us moved out of the old house and into the new one. The experience was highly recommended.
Malcolm P.
Sep 21, 2025
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From beginning to end, Colin Batt did an excellent job. They provided their quote quickly, and they acknowledged the challenging access to my old house, which initially required two vans. When packing time arrived, they were punctual and very efficient. On the day of the removal, they worked almost continuously. I own a Grand Piano, and although they couldn't officially guarantee it would fit, the crew was confident, and it barely made it in. Their last task was to reassemble two double beds, which they completed with just 10 minutes to spare on their tachometer before heading to their overnight hotel. I highly recommend this company.
