Business Details
26 Years
experience
Expert Environmental Stakeholder Engagement Solutions
Dialogue Matters has been pioneering stakeholder participation and facilitation in environmental management since 2000. Our team of award-winning practitioners brings over 25 years of experience designing bespoke dialogue processes that empower communities and organisations to make informed, sustainable decisions. Specialising in participatory research, workshop facilitation, and professional training, we combine environmental expertise with cutting-edge engagement techniques to address complex challenges across 28 countries.Our methodology, rooted in consensus-building and systems thinking, has successfully delivered over 100 stakeholder processes and trained 2000+ professionals globally. Recognised by CIEEM awards, we maintain rigorous ethical standards while delivering practical solutions that balance ecological needs with human interests.
Services
Stakeholder Dialogue
Workshop Facilitation
Training Courses
Participatory Research
Policy Engagement
Online Engagement
Knowledge Exchange
Conflict Resolution
Process Design
Environmental Consultancy
Details
- Year established: 2000
Highlights and features
- 25+ years of specialist experience in environmental stakeholder engagement
- Award-winning methodology proven across 28 countries
- Tailored processes addressing specific project requirements
- Trained 2000+ professionals in participatory techniques
- Combines environmental science with innovative facilitation
Associations and certifications
- CIEEM
What people say
Professionally run
Informal and enjoyable
Excellent training experience
Dynamic delivery
Stimulating course
Services
Stakeholder Dialogue
We design bespoke stakeholder dialogue processes that enable inclusive decision-making in environmental management. Our approach combines participatory learning techniques with environmental expertise to address complex challenges. Clients benefit from increased consensus, improved resource allocation, and sustainable outcomes across diverse cultural contexts.
Workshop Facilitation
Our interactive workshops use psychological principles to maximise productive dialogue. Facilitators create neutral environments where all participants contribute equally. The structured approach ensures comprehensive coverage of issues while maintaining focus on actionable outcomes through proven group dynamics management techniques.
Training Courses
Award-winning training programmes develop practical facilitation skills for environmental professionals. Participants learn consensus-building techniques through hands-on practice with expert feedback. Courses cover process design, conflict resolution, and evidence-based policy engagement across both online and in-person formats.
Participatory Research
We conduct ethical research incorporating stakeholder perspectives through workshops and interviews. Our methodology ensures comprehensive data collection while maintaining scientific rigor. Clients receive actionable insights derived from qualitative analysis of diverse stakeholder inputs across environmental projects.
Policy Engagement
Specialist support for evidence-based policy formulation through stakeholder participation. We bridge scientific research with community needs using structured dialogue processes. Services include policy workshops, consensus-building sessions, and participatory knowledge exchange frameworks for governmental and international organisations.
People
Diana Pound
Director
Environmental stakeholder engagement expert with 25+ years' experience. Founder of Dialogue Matters and recipient of multiple CIEEM awards. Specialises in designing participatory processes for complex environmental challenges.
Ross Freeman
Project & Team Manager
Sustainability specialist with 10 years' management experience. Leads stakeholder dialogue projects combining environmental knowledge with organisational leadership to deliver effective engagement solutions.
Imogen George
Project Officer
Engagement specialist with expertise in youth participation. Facilitates stakeholder processes using community-focused approaches developed through educational and conservation roles.
Zoe Bullivant
Project Officer
Conservation and social care professional with passion for empowerment. Applies therapeutic engagement techniques to facilitate inclusive stakeholder dialogue processes.
Aimee Williams
Project Co-ordinator
Recent addition with focus on systems thinking in environmental decisions. Supports process delivery using innovative approaches to stakeholder engagement developed during academic research.
Questions
What environmental sectors do you specialise in?
We work across marine, terrestrial, and policy sectors with particular expertise in protected area management and climate adaptation strategies.
Do you offer international facilitation services?
Yes, we've delivered projects in 28 countries, adapting our methods to diverse cultural and environmental contexts while maintaining best practice standards.
How do you handle contentious environmental issues?
Our neutral facilitation approach focuses on constructive dialogue, using proven techniques to manage tensions and build consensus among diverse stakeholders.
What training formats are available?
We offer both in-person residential courses at Kent venues and online training sessions with interactive elements and practical exercises.
Can you support research projects with stakeholder input?
Yes, we integrate stakeholder perspectives through workshops, interviews, and surveys to enhance research relevance and application in environmental contexts.
How are workshop outcomes implemented?
We work with stakeholders to develop actionable plans, ensuring commitments translate into measurable environmental management actions through structured follow-up processes.
