Business Details
50+ Years
experience
Trusted Vehicle Body Repairs in Biddenden
Summers Motors is a family-run business established in 1946, now in its fourth generation of operation. We are an authorised body shop for the Volkswagen Group, including Audi, SEAT, KODA, Volkswagen, and Honda, offering comprehensive vehicle body repairs. Our services include repainting, panel repairs, chassis alignment, dent removal, and four-wheel alignment, supported by advanced ADAS calibration equipment. We prioritise customer satisfaction through timely responses, error reduction, and understanding client needs while maintaining energy-efficient processes. Staff development is central to our ethos, with ongoing training and access to cutting-edge technology.We foster teamwork and individual achievement, ensuring loyalty through repeat custom and market share growth. Our commitment to excellence is encapsulated in our motto, 'The Right Way,' reflecting our dedication to precision and reliability. Customer testimonials highlight our expertise, honesty, and exceptional service quality. We operate from a modern workshop in Biddenden, serving local and regional clients with transparency and care. Our partnerships with manufacturers and AX insurance ensure seamless non-fault claims handling and vehicle replacement solutions.
Services
Electric Vehicle Repairs
Four Wheel Alignment
Paintless Dent Repairs
Non Fault Accident Claims
S.M.A.R.T Repairs
ADAS Calibration
Vehicle Body Repairs
Panel Repairs
Chassis Alignment
Dent Removal
Details
- Year established: 1946
Highlights and features
- We offer over 70 years of specialist vehicle repair experience.
- We are authorised by Volkswagen Group and Honda for precision repairs.
- Our ADAS calibration equipment is the most comprehensive in the UK.
- We prioritise customer care with transparent, timely communication.
- Our team combines family values with industry-leading training and technology.
What people say
Excellent customer service
Perfect job
Honest and lovely
Quick and efficient
Trusted repair specialists
Services
Electric Vehicle Repairs
Specialised repairs for electric vehicles, ensuring safety and compliance with VWGroup standards. Our technicians use approved equipment to address battery and electrical system damage. This service guarantees precision for hybrid and fully electric models from Audi, Volkswagen, and other brands.
ADAS Calibration
Advanced Driver Assistance Systems recalibration using UK-leading equipment. We ensure safety features like lane-keeping and collision alerts function correctly post-repair. This service covers Volkswagen Group models and other manufacturers requiring ADAS compliance.
Four Wheel Alignment
Precision alignment to correct handling issues and reduce tyre wear. We address misalignment caused by potholes or accidents using computerised diagnostics. This service improves fuel efficiency and extends vehicle lifespan for all car makes.
Non Fault Accident Claims
Streamlined non-fault claims management in partnership with AX insurance. We handle paperwork, replacement vehicles, and repairs to reduce client stress. This service ensures swift resolution without excess charges for policyholders.
Paintless Dent Repairs
Cost-effective dent repair without repainting, preserving original finishes. We use specialist tools for minor dents up to A4 size. For complex cases, we collaborate with trusted local experts to maintain quality standards.
People
Brian Summers
Managing Director
With over 40 years in the industry, Brian oversees operations and strategic growth. He champions quality standards and staff development, ensuring the business maintains its family ethos and technical excellence.
Martyn Summers
Director
Martyn manages workshop efficiency and client relations. His focus on customer satisfaction and process innovation ensures timely, high-quality repairs aligned with manufacturer specifications.
Jack Summers
Vehicle Damage Assessor
Jack coordinates repairs and client communication. Known for his honesty and attention to detail, he ensures transparent pricing and tailored solutions for non-fault and insurance claims.
Hayley Everest
Accounts Manager
Hayley manages financial operations and billing transparency. Her work ensures cost-effective solutions for clients while maintaining the business's fiscal integrity and customer trust.
Phil Sweatman
Customer Care Manager
Phil leads client support, addressing queries and improving service delivery. His approach combines empathy with efficiency to resolve issues and enhance the customer journey.
Questions
What manufacturers do you work with?
We are authorised by Volkswagen Group (Audi, SEAT, KODA, Volkswagen) and Honda for body repairs, ensuring compliance with manufacturer standards.
Can you handle non-fault insurance claims?
Yes, we partner with AX insurance to manage non-fault claims, including replacement vehicles and streamlined repairs without excess charges.
Do you offer electric vehicle repairs?
Yes, we provide specialist EV repairs with trained technicians and equipment to address battery and electrical system damage safely.
What are your opening hours?
We are open Monday to Friday, 8am–5pm. Saturday and Sunday appointments are available by prior arrangement.
How long do repairs typically take?
Turnaround varies by complexity, but we prioritise swift completion. Minor repairs may be finished in a day, while major work is scheduled efficiently.
Do you provide warranties on repairs?
Yes, all repairs carry manufacturer-backed warranties, ensuring quality and compliance with industry standards.
