Business Details
21 Years
experience
Professional Appliance Repairs in Salisbury
Established in 2005, CB Domestics has built a reputation for delivering high-quality appliance repairs and sales across Salisbury, Wiltshire, and surrounding areas. Our fully trained engineers, with over 35 years of combined industry experience, provide prompt, professional, and cost-effective solutions for domestic customers, landlords, and estate agents. Specialising in repairs for all makes and models of domestic appliances, we utilise manufacturer-standard techniques while maintaining affordability, charging fixed-cost callouts at approximately half the price of major manufacturers.Our workshop stocks a comprehensive range of spare parts, with guaranteed 24-48 hour sourcing for unavailable components, and we offer new and reconditioned appliances to meet diverse budgetary requirements. Gas Safe registered and committed to transparency, we provide 12-month guarantees on all parts and labour without unnecessary upselling. With a proven track record of customer satisfaction evidenced by positive testimonials, we prioritise efficient service delivery, including same-day repairs where possible and free telephone estimates to ensure informed decision-making.
Services
Appliance Repairs
Spare Parts Supply
New Appliances
Same-Day Service
Landlord Repairs
Warranty Repairs
Telephone Estimates
Gas Appliance Checks
Fault Diagnosis
Warranty Claims
Details
- Year established: 2005
Highlights and features
- Established in 2005 with 35+ years industry experience
- Gas Safe registered engineers for safety compliance
- Fixed-cost callouts at half major manufacturers' prices
- 12-month guarantee on all parts and labour
- Free telephone estimates with no hard sell tactics
Associations and certifications
- Gas Safe Register
- 12-Month Guarantee
What people say
Excellent service
Quick repairs
Knowledgeable engineers
Highly recommend
Friendly service
Services
Appliance Repairs
We offer comprehensive repairs for all domestic appliances including washing machines, dishwashers, and refrigerators. Our engineers use manufacturer-standard techniques while maintaining affordability. All repairs come with a 12-month guarantee against mechanical faults, and we prioritise same-day service completion to minimise customer inconvenience.
Spare Parts Supply
Our workshop maintains extensive stock of appliance components for immediate repairs. When parts aren't available in-house, we guarantee 24-48 hour sourcing. We only recommend part replacements when necessary, focusing first on repair solutions to maintain cost-effectiveness for our customers.
New Appliances
We supply both new and reconditioned appliances to replace beyond-repair units. Our selection includes major brands at competitive prices, with discounts available when combined with repair services. We ensure proper installation and provide warranty coverage for all purchased appliances.
Landlord Services
Specialist repair solutions for landlords and estate agents including key collection services and direct tenant communication. We maintain detailed repair records and provide VAT receipts for property management accounting purposes, with priority scheduling for urgent property maintenance needs.
Telephone Estimates
Our engineers provide free telephone diagnostics and repair cost estimates before any service visit. This pre-assessment helps identify simple fixes that may resolve issues without requiring an engineer visit, promoting cost-effective solutions for our customers.
People
Colin Bray
Founder
With over 35 years in appliance repair, Colin established CB Domestics in 2005. He oversees daily operations and maintains technical standards across all repair services.
Mandy Quigley
Co-Founder
Mandy co-founded CB Domestics with Colin Bray in 2005. She manages customer relations and business development while ensuring service quality meets industry standards.
Questions
Do you offer same-day appliance repairs?
Yes, we prioritise same-day repairs whenever possible and won't charge extra for return visits if parts need ordering.
Are your engineers qualified?
All our engineers are manufacturer-trained with Gas Safe registration and 35+ years combined industry experience.
What areas do you cover?
We serve customers within 30-40 miles of Salisbury, Wiltshire, including surrounding towns and villages.
Do you provide repair guarantees?
Yes, all repairs carry a 12-month guarantee covering both parts and labour for your peace of mind.
Can I get a repair estimate before booking?
We offer free telephone estimates with no obligation, helping you understand costs before committing to repairs.
Do you work with landlords and agents?
Yes, we specialise in landlord services including key collection and direct tenant communication for property maintenance.
Reviews (1)
John Organ
Nov 27, 2021
Report
What a refreshing change to find a company that goes over and above to help, needed some spares in a hurry and they couldn't have been more helpful.Will definitely be using them in the future and recommend them to everyone.
