Business Details
18 Years
experience
Professional Carpet & Floor Cleaning Services in Horsham
Trueclean is an independently owned and operated specialist in carpet, upholstery, and hard floor cleaning services. Established in 2008 and based in Southwater near Horsham, West Sussex, we serve residential and commercial clients across Sussex and Surrey. Our owner-operator Nigel Davies brings extensive industry experience to deliver unrivalled expertise in natural stone floor care, luxury vinyl tiles, and deep carpet cleaning. Accredited by TrustMark, NCCA, and Which? Trusted Traders, we uphold the highest standards of professionalism and technical skill. Our commitment to quality is demonstrated through our 100% satisfaction guarantee and 14-day spillage protection.We operate with integrity, maintaining full 5 million treatment risks and public liability insurance. Our low-moisture upholstery cleaning and tile/grout restoration techniques ensure minimal disruption while achieving exceptional results. With enhanced CRB disclosure and Trading Standards Buy with Confidence approval, we provide complete peace of mind. Our passion for excellence has earned us glowing testimonials from satisfied customers across the South East. We combine advanced methodologies with personalized service to transform both domestic and commercial premises into clean, healthy environments.
Services
Carpet Cleaning
Upholstery Cleaning
Oriental Rug Cleaning
Stone Floor Cleaning
Vinyl Floor Cleaning
Infection Control
Tile & Grout Cleaning
Stain Removal Advice
Details
- Year established: 2008
Highlights and features
- Trading Standards and TrustMark approved cleaning specialists
- 100% satisfaction guarantee with re-clean or refund promise
- Owner-operated service with 15+ years industry experience
- Enhanced CRB disclosure and 5 million liability insurance
- PAS 86:2008 compliant cleaning methodologies
Associations and certifications
- TrustMark
- Trading Standards Buy with Confidence
- Which? Trusted Traders
- National Carpet Cleaners Association (NCCA)
- Checkatrade
What people say
Excellent service
Highly recommend
Extremely reliable
First class service
Outstanding results
Services
Carpet Cleaning
Our NCCA-accredited carpet cleaning combines advanced extraction techniques with eco-friendly solutions. We use low-moisture methods that dry faster while removing deep-seated dirt and allergens. Each service includes pre-treatment, hot water extraction, and protective finish application, ensuring improved indoor air quality and extended carpet lifespan.
Stone Floor Cleaning
Specialist natural stone floor cleaning using pH-neutral products preserves surface integrity. Our technicians employ rotary machines with diamond abrasives to restore shine and remove limescale. The process includes grout cleaning, sealing, and anti-slip treatment where required, maintaining the beauty of marble, limestone, and travertine surfaces.
Upholstery Cleaning
Gentle yet effective upholstery cleaning for all fabric types. We use encapsulation technology that crystallizes dirt for complete removal without oversaturation. The low-moisture process protects delicate fibres while eliminating stains, odours, and allergens, with same-day drying for minimal disruption.
Vinyl Floor Cleaning
Dedicated luxury vinyl tile (LVT) cleaning that removes ingrained dirt without damaging wear layers. Our two-stage process includes deep cleaning with microfibre pads followed by protective coating application. This maintains slip resistance while enhancing the floor's appearance and prolonging its condition.
Oriental Rug Cleaning
Specialist care for hand-knotted and woven rugs using controlled moisture techniques. We employ gentle agitation methods that protect delicate fibres while removing embedded contaminants. Each service includes fringe tidying, edge binding inspection, and pH-balanced rinsing to preserve colour vibrancy and weave integrity.
People
Nigel Davies
Owner
With over 15 years' experience in professional cleaning, Nigel Davies operates Trueclean as owner-technician. His expertise spans natural stone restoration, advanced carpet cleaning methodologies, and commercial floor maintenance. A certified NCCA technician, he personally oversees all projects to ensure compliance with TrustMark and Which? Trusted Trader standards.
Questions
What areas do you cover?
We serve Horsham and surrounding areas including Billingshurst, Haywards Heath, Crawley, Guildford, and all parts of Sussex and Surrey.
Are your cleaning methods safe for children and pets?
Yes, we use non-toxic, eco-friendly solutions and low-moisture techniques that are safe for all environments.
Do you offer guarantees?
We provide a 100% satisfaction guarantee with re-clean or refund promise, plus 14-day spillage protection.
How long does carpet cleaning take?
Most domestic jobs complete within 2-4 hours using our rapid-drying, low-moisture extraction system.
Are you insured?
Yes, we hold £5 million treatment risks and public liability insurance with fully verifiable coverage.
Can you remove old stains?
Our specialist stain removal techniques successfully treat most permanent marks, with pre-treatment assessment provided.
