Business Details
20 Years
experience
Your Trusted IT Support Partner in Darlington
Established in 2006, ARG Computer Services has been delivering tailored IT solutions to residents and businesses across County Durham, North Yorkshire, and surrounding areas. Founded by Andy Gibson after seven years in the telecoms industry with Orange and Vodafone, our business combines extensive technical expertise with a commitment to exceptional customer service. Our team specialises in computer repairs, wireless network security, software maintenance, and independent buying consultations, ensuring clients receive solutions perfectly matched to their needs.With a background in mathematics and hands-on experience building and maintaining computers since university, Andy brings both technical proficiency and practical insight to every service we offer. We prioritise transparency and education, helping clients understand their technology while implementing robust security measures to protect their digital assets. From hardware upgrades to comprehensive network installations, our approach remains focused on empowering users through personalised support and clear communication.
Services
Computer Repairs
Network Installation
Software Maintenance
Data Security
Technology Training
Details
- Year established: 2006
Highlights and features
- 25+ years of hands-on computer support experience
- Personalised consultations without commercial bias
- Specialist wireless network security implementation
- Transparent pricing with no hidden fees
- Proven track record serving County Durham communities
Services
Computer Repairs
Diagnosing and resolving software and hardware faults to restore optimal computer performance. Specialising in memory upgrades and component replacements to extend device lifespan. Our technicians provide clear explanations of required repairs and implement cost-effective solutions tailored to individual needs.
Network Installation
Securing wireless networks against unauthorised access while optimising coverage and performance. Implementing encryption protocols and router configurations to protect against data breaches. Providing ongoing network maintenance to ensure continuous safe operation for home and small business environments.
Software Maintenance
Performing comprehensive system health checks to remove redundant files and optimise performance. Installing and configuring security software to defend against malware and ransomware threats. Educating users on best practices for maintaining system efficiency and data protection.
Technology Training
Offering one-to-one sessions covering office software, internet safety, and computer maintenance. Customising lesson plans to address specific user challenges with email management, photo editing, or online transactions. Focusing on practical skills development at the learner's preferred pace.
Buying Consultations
Providing impartial guidance on computer purchases through three-stage consultation process. Analysing requirements, researching market options, and presenting tailored recommendations with cost-benefit analysis. Ensuring clients invest in technology that matches their functional needs and budget constraints.
People
Andy Gibson
Owner & Lead Technician
Andy founded ARG Computer Services in 2006 after seven years in telecoms customer service roles at Orange and Vodafone. With technical expertise developed through self-building computers since university and formal qualifications in IT and mathematics, he combines practical experience with structured knowledge. Holds GCSEs in Information Technology and Computer Studies alongside A-Levels in Mathematics, further enhancing his analytical approach to problem-solving.
Questions
What areas do you cover?
We provide services throughout County Durham, North Yorkshire, and surrounding areas including Darlington.
Do you offer computer purchase advice?
Yes, our buying consultations help you select the right technology without commercial bias for £50–£75.
Can you secure my wireless network?
We implement encryption protocols and router configurations to protect against unauthorised access and data breaches.
Do you provide software support?
We offer system maintenance, security software installation, and troubleshooting for both hardware and software issues.
Are lessons available for beginners?
Yes, we provide one-to-one technology training sessions tailored to your specific needs and learning pace.
