Business Details
17 Years
experience
Emergency
services
Trusted Eye Care Services in Torquay
Hayes Opticians is an independent optician practice established in 2009, dedicated to providing comprehensive eye care services to the Torbay community. Our team of qualified optometrists and trained dispensing staff prioritise patient well-being, combining thorough examinations with the latest diagnostic technology, including OCT scanning. We offer both private and NHS eye health checks, ensuring accurate prescriptions and tailored eyewear solutions.Our commitment to excellence extends to home visiting services for eligible patients, maintaining professional standards while fostering a friendly, family-oriented approach. With decades of collective experience, our team remains focused on delivering personalised care, upholding the legacy of our founders while embracing advancements in optical technology.
Services
Optical Care
OCT Scanning
Emergencies
Home Visits
Eyewear
Frames
Lenses
Contact
Details
- Year established: 2009
Highlights and features
- We have over 10 years of experience serving Torbay's eye care needs
- Our team includes qualified optometrists and fully trained dispensing staff
- We offer home visiting services for eligible housebound patients
- We utilise the latest OCT scanning technology for accurate diagnostics
- Our family-run practice maintains a friendly, patient-centred approach
Associations and certifications
- NHS registered
- Zeiss technology
Services
Optical Care
Hayes Opticians provides comprehensive eye examinations using advanced diagnostic equipment. Our qualified optometrists conduct thorough ocular health checks alongside visual tests, offering detailed explanations of results and prescriptions. Both NHS and private options available, ensuring accessible care for all patients while maintaining professional standards.
OCT Scanning
Our Optical Coherence Tomography (OCT) scanning uses light wave technology to create 3D retinal images. This non-invasive procedure detects early signs of conditions like glaucoma and macular degeneration. The latest Zeiss technology enables precise measurements and longitudinal tracking of retinal health, enhancing diagnostic accuracy and treatment planning.
Home Visits
Knapman Hayes offers specialist home eye examinations for eligible housebound patients. Our experienced team provides comprehensive assessments in residential settings, ensuring access to essential eye care services. This service maintains the same professional standards as in-practice examinations, with tailored eyewear solutions and follow-up care.
Children's Eye Exams
We provide child-friendly eye examinations starting from infancy. Using age-appropriate techniques with pictures and shapes, our optometrists assess visual development and detect potential issues. NHS-funded examinations ensure early identification of sight problems that could affect educational progress or indicate underlying health conditions.
Contact Lens Services
Our contact lens services include comprehensive fitting assessments and ongoing aftercare. Fully trained dispensing staff provide guidance on lens selection, insertion/removal techniques, and hygiene practices. We offer a range of corrective lenses for various vision requirements, ensuring comfort and optimal visual performance for all wearers.
People
Lynda Hayes
Practice Owner
Lynda graduated as an MC Optom in Johannesburg and has extensive experience in both practice and domiciliary optometry. She co-founded Hayes Opticians in 2009 with her late husband Eiohn. Passionate about community care, she leads a dedicated team while balancing family life with her two daughters and dog Paisley.
Richard
Optician
With over 25 years in optics, Richard embraces technological advancements in eye care. He values the team's familial atmosphere at Hayes Opticians. Outside work, he actively supports his son's BMX racing pursuits while maintaining his professional commitment to continuous learning in optometry.
Kathy
Optometrist
Kathy brings 38 years of optometry experience, specialising in advanced diagnostic equipment. She contributes to Torbay Hospital League of Friends and Upton Vale Baptist Church governance. Her professional satisfaction stems from working with a supportive team that prioritises individual patient needs in a welcoming environment.
Jean
Home Visits Specialist
Jean has nearly 50 years of optometry experience, with a decade dedicated to home visiting services. She combines coastal walks and cooking with her professional commitment to housebound patients. Her work at Knapman Hayes reflects a dedication to accessible, compassionate eye care for vulnerable individuals.
Emma
Dispensing Optician
Emma has worked part-time at Hayes Opticians for four years, balancing studies and dance commitments. She specialises in spectacle selection while learning from experienced professionals. Working alongside her mother Lynda, she values the team's focus on individualised patient care and professional development.
Questions
What areas do you cover for home eye visits?
We provide home visiting services across South Devon, specifically catering to Torbay residents. Our domiciliary care extends to nursing homes, day centres, and private residences for eligible patients requiring specialist eye examinations.
How can I check eligibility for home visits?
Contact us directly at 01803 294 418 to discuss eligibility criteria for home eye examinations. Our team will assess individual circumstances and arrange appointments for qualified housebound patients requiring specialist optical care.
Do you offer OCT scanning for all patients?
Yes, our Optical Coherence Tomography (OCT) scanning is available to all patients as part of comprehensive eye examinations. This advanced diagnostic technology forms part of our standard care protocol for detecting retinal conditions and monitoring ocular health.
What should I do for eye emergencies?
For urgent eye issues outside our operating hours, contact Torbay Hospital's 24-hour casualty department. We recommend calling NHS 111 for immediate guidance on acute eye conditions requiring professional attention after hours.
Are children's eye tests available?
We provide child-friendly eye examinations from infancy onwards. Our optometrists use picture-based assessments for young children, with NHS-funded tests ensuring early detection of vision problems that could impact educational development or indicate underlying health issues.
How do I book an appointment?
Book appointments through our website's contact form, by calling 01803 291605 during operating hours, or visit our Wellswood practice directly. Home visit bookings require prior eligibility assessment through our dedicated Knapman Hayes team.
