Business Details
41 Years
experience
Your Trusted Car Dealer in Hereford
Established in 1985, Ned Potter Ltd has built a reputation as a trusted family-run car dealership in Hereford. Specialising in Volkswagen Group vehicles, we expanded our expertise to service and sell major brands while maintaining our commitment to quality and customer satisfaction. Our team of Volkswagen Group-trained technicians ensures every vehicle meets rigorous standards, supported by a purpose-built workshop with MOT facilities.With a database of loyal customers and partnerships with leading leasing companies, we offer a comprehensive selection of pre-owned vehicles, all prepared to the highest standards. Our dedication to transparency, competitive pricing, and after-sales support has solidified our position as a respected local business.
Services
Used Car Sales
MOT Testing
Vehicle Servicing
Valeting
Part-Exchange
Warranty Claims
Vehicle Diagnostics
Leasing Partnerships
Courtesy Cars
Nationwide Delivery
Details
- Year established: 1985
Highlights and features
- Family-run business with 39 years of local expertise
- Volkswagen Group-trained technicians and technical licence holders
- Six-month RAC Warranty included with vehicle purchases
- Comprehensive service history and MOT preparation for all sales stock
- Flexible collection/delivery service within Herefordshire
Associations and certifications
- RAC Warranty
- Approved Vehicle Scheme
What people say
Excellent service
Highly recommend
Seamless transaction
Knowledgeable staff
Spotless presentation
Services
Used Car Sales
We offer a curated selection of quality pre-owned cars from brands including Volkswagen, Audi, Skoda, Mercedes-Benz, and Volvo. Every vehicle undergoes rigorous inspection and preparation, including comprehensive service checks and valeting. Our inventory features models aged three months to ten years, with a focus on one to four-year-old vehicles sourced through leasing partnerships and part-exchanges.
MOT Testing
Our Class 4 Automated Test Lane provides official MOT testing for cars and light commercial vehicles. Technicians follow strict DVSA guidelines to assess safety, roadworthiness, and emissions compliance. We offer pre-MOT checks and repairs, with courtesy cars available during testing for customer convenience.
Vehicle Servicing
We deliver manufacturer-standard servicing for Volkswagen Group vehicles and all major brands. Our five-bay workshop handles routine maintenance, diagnostics, and repairs using OEM-standard parts. Services include oil changes, brake inspections, and warranty-compliant maintenance, supported by digital service records and 12-month RAC Roadside Assist.
Valeting
Our dedicated valeting team ensures showroom-ready presentation for sales vehicles and complimentary post-service cleaning for customer cars. Services include exterior washing, interior vacuuming, and polishing. While temporarily paused due to staffing, we maintain high standards for vehicle appearance and hygiene.
Part-Exchange
We facilitate seamless part-exchange transactions for customers purchasing new vehicles. Our team provides fair valuations for all makes and models, handling paperwork and logistics. Recent investments in leasing partnerships enhance our ability to source specific vehicle types for trade customers.
People
Dean
Sales Executive
Dean has been instrumental in delivering exceptional customer service at Ned Potter Ltd since joining the team. His expertise in vehicle sales and customer relations ensures a smooth purchasing experience. He handles inquiries, test drives, and transactions with professionalism and attention to detail.
Alex
Sales Executive
Alex specialises in assisting customers with vehicle selection and after-sales support. With extensive knowledge of the inventory, he provides detailed guidance on car features and financing options. His approachable nature contributes to the dealership's high customer satisfaction ratings.
Ash Harris
Workshop Manager
Ash leads the technical team with over 15 years of experience at Ned Potter Ltd. He completed advanced Volkswagen ODIS training and oversees workshop operations, including staff development and service quality control. His technical expertise ensures adherence to manufacturer standards.
Nick
Valeting Manager
Nick manages the valeting department with 40 years of motor trade experience. His meticulous attention to detail ensures vehicles meet presentation standards. He supervises preparation processes and maintains quality benchmarks for both sales and customer vehicles.
Anna
Service Receptionist
Anna serves as the first point of contact for service customers, coordinating appointments and vehicle handovers. Her organisational skills and friendly approach streamline the service experience. She plays a key role in maintaining customer communication throughout the service process.
Questions
Do you offer finance options for used cars?
Yes, we provide competitive finance packages through our partnership with the Financial Conduct Authority-regulated providers. Representative examples show monthly payments from £12,695 vehicles starting at £260.48.
Can I buy a car remotely?
Yes, we facilitate remote purchases with video walk-throughs, online documentation, and delivery options within Herefordshire. Recent transactions include customers from Norfolk and Scotland.
What warranty coverage do you provide?
All vehicles include a six-month RAC Warranty, with optional extended coverage available. Servicing maintains manufacturer warranty validity using genuine parts and VAT-registered documentation.
Do you accept part-exchange vehicles?
Yes, we offer fair valuations for part-exchange vehicles across all brands. Our streamlined process handles paperwork and logistics, with immediate deposit options for qualifying vehicles.
Are service bookings available outside regular hours?
While standard hours apply, we accommodate urgent requests and offer courtesy cars during servicing. Weekend appointments are available for sales inquiries.
How do you prepare vehicles for sale?
Every vehicle undergoes a comprehensive service, safety check, and professional valeting. This includes MOT preparation where applicable and multi-point inspections to ensure showroom readiness.
