Business Details
40 Years
experience
Emergency
services
Trusted IT Support & Solutions in Lowestoft
Established in 1986, CTC Computer Services has been a trusted provider of IT solutions for businesses across Norfolk and Suffolk. Founded by Colin Smith after four years of training businesses in PC usage, we transitioned from early computing eras to become specialists in tailored hardware, software, and network systems. Our focus remains delivering comprehensive support packages with rapid response times, including server management, disaster recovery, and cloud telephone systems.With over 35 years of industry expertise, we prioritise robust infrastructure design, firewall security, and round-the-clock monitoring to ensure business continuity. Our commitment to first-class support extends to broadband provision, Wi-Fi installation, and customised system upgrades suited to every client's budget.
Services
IT Support
Network Installation
Cloud Telephone Systems
Backup Solutions
Firewall Configuration
Details
- Year established: 1986
Highlights and features
- We offer 35+ years of local IT expertise in Norfolk and Suffolk
- Our team provides rapid-response technical support and repairs
- Specialise in tailored systems for businesses of all sizes
- Provide 24/7 network monitoring and disaster recovery solutions
- Partner with specialists for cloud telephone system installations
Services
IT Support
CTC provides comprehensive IT support including managed site services, remote desktop assistance, and server maintenance. Our 24/7 monitoring ensures system reliability while rapid-response repairs minimise downtime. Tailored support contracts suit businesses of all sizes across Norfolk and Suffolk.
Network Installation
We design and implement robust network infrastructures with cabling solutions for LAN/WAN systems. Our specialists ensure secure data transmission pathways and optimised connectivity for businesses requiring reliable internal communication networks across multiple locations.
Backup Solutions
CTC offers disaster recovery through local and off-site backups using full server imaging technology. Our systems protect critical business data with point-in-time recovery options and secure storage solutions to prevent data loss during technical failures.
Firewall Configuration
Our security experts configure routers and firewalls to control external access permissions. This protects business networks from unauthorised connections while maintaining essential external communication channels for approved users and services.
Cloud Telephone Systems
Through specialist partners, we supply and install hosted telephony systems including cloud-based phone networks. These scalable solutions offer cost-effective communication options with advanced features for growing businesses requiring flexible calling systems.
People
Colin Smith
Founder
Colin established CTC Computer Services in 1986 after teaching businesses PC usage. He transitioned from early computing training to building a comprehensive IT support company serving Norfolk and Suffolk businesses with reliable technology solutions.
Questions
What IT services do you offer for small businesses?
We provide tailored IT support including network setup, cloud systems, 24/7 monitoring, and rapid-response repairs specifically designed for small business needs.
Do you provide emergency IT support?
Yes, our fast-response repair service operates 24/7 to resolve critical IT issues promptly and minimise business disruption.
Can you help with network security?
We specialise in firewall configuration and network security to protect business systems from unauthorised access while maintaining essential connectivity.
Do you support cloud telephone systems?
Yes, through specialist partners we offer cloud-based phone systems including hosted telephony and VoIP solutions for modern business communications.
How do you handle data backup and recovery?
We implement comprehensive backup solutions with local and off-site storage options using full server imaging technology for complete data protection.
What areas do you cover?
We serve businesses across Norfolk and Suffolk from our base in Lowestoft, providing both onsite and remote support services.
