Business Details
50+ Years
experience
Bespoke Jewellery Design & Repair Services in Guildford
Established in 1972, Orlando Jewellers has built a reputation as a trusted family-run business specialising in contemporary, traditional, and antique fine jewellery. Our expertise spans gold, platinum, and loose gemstones, with a focus on bespoke design, restorations, and repairs. Alan and Sylvia Chilvers, qualified gemmologists with decades of experience, lead our team in sourcing rare gemstones globally and creating unique pieces tailored to client needs.Our on-site workshop supports intricate craftsmanship, including redesigning heirlooms and repairing delicate antique jewellery. Recognised for excellence, we serve local and international clients, offering valuations, insurance claims assistance, and professional cleaning services. Our commitment to quality and customer satisfaction has earned us a loyal clientele across generations.
Services
Bespoke Design
Jewellery Repairs
Gemstone Sourcing
Antique Restoration
Valuations
Details
- Year established: 1972
Highlights and features
- We have over 50 years of experience in bespoke jewellery design and antique restorations.
- Family-run business with qualified gemmologists and award-winning craftsmen.
- Registered members of the Gemmological Association and Gem Testing Laboratory of Great Britain.
- Global gemstone sourcing and expertise in redesigning heirloom jewellery.
- Comprehensive services including repairs, valuations, and insurance claim assistance.
Associations and certifications
- Gemmological Association and Gem Testing Laboratory of Great Britain (G.A.G.T.L)
What people say
Exceptional craftsmanship
Personalised service
Expertise in restorations
Trusted family business
Beautiful bespoke designs
Services
Bespoke Design
Our bespoke design service creates unique jewellery tailored to your specifications. Clients collaborate with our designers to craft one-of-a-kind pieces using gold, platinum, or recycled materials. We specialise in translating personal stories into wearable art, ensuring each creation reflects individual tastes and occasions.
Jewellery Repairs
We offer comprehensive repair services for all jewellery types, including ring resizing, stone replacement, and clasp repairs. Our craftsmen use traditional techniques to restore damaged pieces to their original condition, ensuring durability and aesthetic integrity while preserving sentimental value.
Gemstone Sourcing
Our gemmologists source high-quality diamonds and gemstones globally, including rare finds from Sri Lanka, India, and Arizona. Clients can select loose stones based on cut, carat, colour, and clarity, or request specific stones to incorporate into custom designs or existing pieces.
Antique Restoration
Specialising in antique jewellery, we restore intricate details and repair wear without compromising historical authenticity. Services include re-plating, claw retipping, and restringing pearls, ensuring delicate pieces remain wearable for future generations while maintaining their original character.
Valuations
We provide detailed valuations for insurance, resale, or inheritance purposes. Our gem-testing laboratory authenticates stones and assesses metal purity, offering certified documentation. Clients receive clear explanations of their jewellery's worth based on current market standards and craftsmanship quality.
People
Alan Chilvers
Co-Founder & Gemmologist
Alan Chilvers, a qualified gemmologist, established Orlando Jewellers in 1972. With expertise in geological expeditions and gem sourcing, he specialises in antique jewellery restoration and has curated collections for international clients over five decades.
Sylvia Chilvers
Co-Founder & Gemmologist
Sylvia Chilvers, a certified gemmologist, co-founded Orlando Jewellers with Alan. She focuses on client consultations, gemstone selection, and designing bespoke pieces. Her knowledge of antique fairs and craftsmanship ensures clients receive expert guidance in creating and preserving jewellery heirlooms.
Questions
What services does Orlando Jewellers offer?
We provide bespoke design, repairs, antique restorations, gemstone sourcing, valuations, and insurance claim assistance. Our team also offers cleaning, rethreading, and engraving services.
How can I commission a custom jewellery piece?
Contact us via phone or our website to discuss your ideas. Our designers will guide you through material and stone selection, creating sketches until your vision is perfected for crafting.
Do you repair antique jewellery?
Yes, we specialise in restoring antique pieces using traditional techniques. Our team ensures repairs maintain historical integrity while making items wearable for modern use.
Can you source specific gemstones?
Our gemmologists source diamonds and gemstones globally. Clients specify desired characteristics, and we locate stones or incorporate existing materials into new designs.
Are your valuations certified?
Yes, our in-house gem-testing laboratory provides certified valuations for insurance or resale, detailing stone authenticity, metal purity, and market value assessments.
Do you offer international shipping?
We serve international clients through secure shipping options. Contact us to discuss delivery arrangements for your jewellery purchase or commission.
