Business Details
Emergency
services
Trusted Staff Safety Systems Provider
Pinpoint Priority Service has been at the forefront of staff safety solutions for over three decades, specialising in the development, manufacturing, and installation of staff attack systems. Our family-run business prioritises reliability and ease of use, creating systems tailored to protect employees in high-risk environments. With a focus on innovation, we integrate cutting-edge technology and certified materials to ensure durability and performance. Our systems are designed to seamlessly integrate into existing security networks, offering versatility across healthcare, education, retail, and correctional sectors. We pride ourselves on first-class customer support, including 24/7 helpline assistance and comprehensive service level agreements.Our commitment to quality is demonstrated through rigorous testing and the incorporation of Biomaster Antimicrobial Technology. We work closely with clients to understand their unique challenges, ensuring our solutions meet their specific needs. With installations in thousands of international sites, we combine extensive experience with continuous improvement to maintain our position as a trusted leader in staff safety. Our team's dedication to reducing workplace violence incidents has made us a go-to provider for organisations across the UK and Ireland. Through transparent communication and ethical practices, we build long-term trust with our clients, ensuring their staff feel secure in their work environments.
Services
Staff Attack Systems
P2 System
Legacy Systems
Support Packages
24/7 Support
Warranty Programs
Security Integration
Personal Infrared Transmitters (PITs)
Advanced Receiver Units
Display Units
Highlights and features
- We offer over 30 years of experience in staff safety systems.
- Our systems integrate seamlessly into existing security networks.
- We provide 24/7 support and comprehensive service level agreements.
- Our products use Biomaster Antimicrobial Technology for enhanced hygiene.
- We have installations in thousands of international sites across key sectors.
What people say
Immediately summon help
Award-winning systems
Reduced incidents
Superior security solution
High-performance
Services
Staff Attack Systems
Our staff attack systems provide immediate emergency response through discreet personal alarms. Designed for high-risk environments, these systems ensure staff can summon help instantly, reducing workplace violence incidents. Integration with existing security networks enhances reliability and efficiency across healthcare, education, and retail sectors.
P2 System
The P2 System offers advanced staff safety with intelligent infrared technology. It guarantees sub-85 millisecond response times, ensuring rapid assistance when needed. This versatile solution integrates seamlessly with new or existing infrastructure, providing real-time location tracking and multi-device notifications for critical situations.
Support Packages
We provide comprehensive support packages including 24/7 helpline access, preventative maintenance, and priority repair services. Our service level agreements cover parts and labour, ensuring minimal downtime. Extended warranties offer cost-effective protection against accidental damage, with 48-hour turnaround times for critical repairs.
Security Integration
Our systems integrate with existing security networks, enhancing overall safety protocols. Compatibility with pagers, mobiles, and PC systems ensures seamless communication during emergencies. This adaptability makes our solutions ideal for hospitals, schools, and correctional facilities requiring reliable, scalable security infrastructure.
Personal Infrared Transmitters (PITs)
PITs enable discreet emergency activation through wearable devices. Available in multiple configurations, these transmitters ensure staff can request assistance without escalating situations. Incorporating antimicrobial technology, they maintain hygiene standards while providing durable, long-term reliability in demanding environments.
People
Rachel Blackburn
Head of Care Homes for Millennium Care
Rachel Blackburn oversees care home operations for Millennium Care, ensuring staff safety through implementation of advanced security systems. With extensive experience in residential care management, she advocates for reliable emergency response solutions to protect vulnerable staff and residents.
Lee Smith
Head of Cove Health and Smallwood Manor
Lee Smith leads healthcare operations at Cove Health and Smallwood Manor, prioritising staff safety through innovative security measures. With decades of experience in clinical environments, he champions robust systems that reduce workplace violence risks while maintaining patient care standards.
Scott Thomson
Deputy Headteacher of Carrongrange School
Scott Thomson manages school operations at Carrongrange School, focusing on staff protection in educational settings. His leadership in implementing safety protocols has significantly reduced workplace incidents, demonstrating the effectiveness of proactive security measures in challenging environments.
Questions
What staff safety systems do you offer?
We provide the P2 System, legacy systems, and integrated security solutions with personal infrared transmitters for immediate emergency response.
Do you offer 24/7 support?
Yes, our Priority Call Out 24/7 package includes round-the-clock telephone support with four-hour response times and preventative maintenance.
What warranty options are available?
We offer standard warranties, extended repair options, and a 5-year no-quibble policy covering accidental damage including water exposure.
Which sectors do you serve?
Our systems protect staff in healthcare facilities, schools, retail outlets, correctional institutions, and lone worker environments globally.
How do your systems integrate with existing security?
Our staff safety networks connect with pagers, mobiles, and PC systems while maintaining compatibility with existing infrastructure through hardwired connections.
What payment methods do you accept?
Please contact our sales team for payment options as specific methods aren't detailed on our website.
