Business Details
Your Premier Shopping Destination in Burnley
Charter Walk Shopping Centre has established itself as a premier retail destination in Burnley, offering a diverse selection of over 85 stores that cater to fashion, gifts, and accessories. Our family-friendly environment features ample parking with Park Mark safety accreditation, accessible facilities, and dedicated customer service staff available throughout operating hours. We prioritise community engagement through initiatives like Team Rise charity partnerships, Budding Burnley organic gardening projects, and the Community Corner space for local groups.Our commitment to accessibility is demonstrated through autism-friendly provisions, sensory gardens, and inclusive design features. The centre operates modern amenities including 24/7 Yeep Lockers, cash points, and public conveniences with baby-changing facilities. With strategic transport links and regular events programming, we create a dynamic retail environment that serves both local residents and regional visitors.
Services
Retail units
Secure parking
Promotional space
Community events
Parcel lockers
Highlights and features
- Over 85 diverse retail stores under one roof
- Park Mark accredited secure parking facilities
- Dedicated community engagement initiatives
- 24/7 secure parcel locker system available
- Autism-friendly environment with sensory provisions
Associations and certifications
- Park Mark
Services
Retail units
Charter Walk Shopping Centre offers prime retail locations for businesses seeking high footfall exposure. Our diverse tenant mix includes fashion retailers, gift shops, and accessory providers catering to all age groups. The centre management actively supports new retail opportunities through flexible leasing arrangements and strategic location planning.
Secure parking
The shopping centre provides 760 combined short-stay and multi-storey parking spaces with Park Mark safety accreditation. Both facilities feature height restrictions and accept multiple payment methods. Evening discounts apply after 5pm to encourage after-hours shopping experiences.
Promotional space
Commercial opportunities exist for temporary promotions and brand activations within designated mall areas. The centre facilitates marketing campaigns through managed space allocation while maintaining the shopping environment's integrity and customer experience standards.
Community events
Regular community programming includes gardening workshops, sensory experiences, and local charity partnerships. The Community Corner provides free space for groups to host workshops and gatherings, supporting Burnley's social fabric through inclusive initiatives and accessible facilities.
Parcel lockers
Yeep Lockers offer 24/7 secure parcel collection and returns adjacent to the market ramp. This self-service system provides contactless access through unique access codes, supporting modern shopping habits with flexible delivery options that complement traditional retail offerings.
Questions
What are the shopping centre's opening hours?
Monday to Saturday 09:00–17:30, Sundays 10:00–16:00, Bank Holidays 10:30–16:30.
Is parking available at Charter Walk?
Yes, we have 260-space surface and 500-space multi-storey car parks with Park Mark accreditation.
Are there community facilities available?
Our Community Corner offers free space for local groups, plus we host regular initiatives like Budding Burnley gardening projects.
What accessibility features exist?
We provide Purple Pathway navigation, accessible toilets, baby-changing facilities, and autism-friendly provisions.
Can I access parcel lockers?
Yeep Lockers are available 24/7 by the market ramp for secure parcel collection and returns.
