Business Details
43 Years
experience
Trusted Medical Supplies for Ostomy and Incontinence Care
Established in 1983, Brunlea Surgical Supplies is a family-owned business dedicated to providing high-quality ostomy and incontinence products with a focus on patient care and discretion. Our team combines decades of expertise in stoma care with a commitment to offering tailored solutions, including precision-cut appliances, free sample services, and nationwide delivery. We prioritise ease of access through our electronic prescription system and maintain strong relationships with stoma care nurses to ensure seamless support.With over 40 years of operational history, we have built a reputation for reliability, evidenced by consistent customer appreciation and long-term patient loyalty. Our unmarked delivery vehicles and discreet packaging reflect our understanding of patient privacy, while our dedicated cutting team ensures customised fittings for optimal comfort. As the sole UK distributor for U-Drain, we combine specialist knowledge with a personal approach to meet individual needs.
Services
Customised Stoma Products
Prescription Service
Discreet Delivery
Product Samples
Stoma Profiling
Nationwide Appliance Supply
Complimentary Wipes & Bags
Free Template Cutting Service
Radar Key Provision
Waste Disposal Collection
Details
- Year established: 1983
Highlights and features
- NHS Registered
- Friendly and knowledgeable staff
- Electronic Prescription Service (EPS)
- Discreet delivery in unbranded packaging
- Over 40 years of specialist experience
Associations and certifications
- NHS Registered
What people say
Excellent service
Prompt deliveries
Friendly and helpful staff
Discreet delivery
Personalised service
Services
Customised Stoma Products
Our specialist team provides tailored stoma appliances using computerised cutting machines or manual techniques. Each product is custom-fitted to individual templates provided by stoma nurses, ensuring optimal comfort and functionality. This free service accommodates unique shapes and sizes for long-term reliability.
Discreet Delivery Service
Orders are delivered in unbranded packaging by uniformed drivers using unmarked vehicles. Regional drivers maintain consistent delivery relationships, with nationwide tracked options available. Free same-day delivery for urgent NHS prescriptions ensures patient needs are prioritised with dignity.
Electronic Prescription Service
We manage prescription requests directly with medical practices through NHS-approved systems. Patients avoid clinic visits as we handle authorisation and delivery within 48 hours. This streamlined process benefits housebound individuals and those requiring urgent supplies.
Product Sample Service
Free samples of all stoma and continence products are available for home testing. Independent advice helps patients select optimal solutions without manufacturer bias. Our team assists with trial arrangements and product comparisons for informed decisions.
Nationwide Appliance Supply
We supply NHS-approved appliances nationwide, including U-Drain systems as sole UK distributors. Stock includes adhesives, barriers, and accessories with flexible delivery options to homes, care facilities, or workplaces. Emergency replacements are prioritised for critical needs.
People
Wally Thomas
Founder
Established Brunlea Surgical Supplies in 1983 after decades as a medical representative. Recognised the need for discreet home delivery of stoma supplies, creating a patient-centred service that remains family-operated with over 40 years of industry expertise.
Questions
How do I order stoma supplies through the NHS prescription service?
Call our freephone number to place an order. We'll coordinate with your GP practice to obtain the prescription and deliver supplies within 48 hours.
Can I receive customised stoma products without additional charges?
Yes, our precision cutting service adapts appliances to your specific template requirements at no extra cost using specialist equipment.
Do you provide delivery outside the North West region?
We offer free tracked delivery nationwide through partner carriers, maintaining the same discreet packaging and service standards.
How can I try different stoma products before committing?
Request free samples by calling our team, who'll arrange trial supplies to help you determine the most suitable products for your needs.
What happens if I need urgent appliance replacements?
Contact us immediately - we prioritise emergency orders and have delivered same-day replacements for critical situations.
Can deliveries be left in a safe place when I'm unavailable?
Yes, our drivers will leave packages in agreed secure locations when you cannot be present during delivery.
