Business Details
33 Years
experience
Your Trusted Partner for Direct Debit Solutions
Established in 1993, Mosaic Software has been delivering trusted Direct Debit solutions to businesses across diverse sectors. Our expertise lies in simplifying payment processes, ensuring compliance, and providing tailored support to organisations of all sizes. With a team of seasoned professionals, we combine industry-leading software, Bacs-approved training, and managed bureau services to help businesses achieve reliable cash flow and operational efficiency. Our commitment to innovation and customer-centric solutions has enabled over 1,000 businesses to streamline their Direct Debit processes while maintaining adherence to regulatory standards. 
Services
Bureau Services
Direct Debit Software
Bank File Conversion
Bank Validation
Training
Direct Credit
Consultancy
Contingency Services
Payment Processing
Compliance Audits
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in Direct Debit solutions.
- Our team provides Bacs-approved training for businesses.
- We ensure compliance with Direct Debit scheme rules.
- We offer contingency services for payment disruptions.
- We support over 1,000 businesses with Direct Debit processing.
Associations and certifications
- Bacs Approved Service Provider
What people say
Outstanding reliability
Trustworthy knowledge
Fantastic staff
Smooth transition
Peace of mind
Services
Bureau Services
Our fully managed Direct Debit bureau handles collections, mandate management, and compliance reporting. Businesses benefit from reduced administrative burdens, fewer payment failures, and expert oversight of Bacs submissions. This service ensures predictable cash flow while adhering to regulatory requirements.
Direct Debit Software
Mosaic Software enables in-house Direct Debit processing with automated file validation and bank integration. Designed for efficiency, it minimises errors in Bacs submissions and streamlines payment workflows. Ideal for organisations seeking control with built-in compliance safeguards.
Training Programs
Bacs-approved training courses cover Direct Debit regulations, error prevention, and software operation. Tailored sessions ensure teams maintain compliance knowledge and operational proficiency. Flexible delivery options accommodate varying organisational needs.
Consultancy Services
Expert guidance on Direct Debit implementation, compliance audits, and process optimisation. Our consultants address specific challenges like failed payment recovery or system integration. Solutions align with sector-specific regulatory frameworks.
Contingency Services
Emergency assistance for payment disruptions, including failed transaction resolution and system recovery. Proactive monitoring identifies potential issues before they impact cash flow. Ensures business continuity during technical or operational challenges.
Questions
What Direct Debit solutions do you offer?
We provide bureau services, software, training, and consultancy to manage Direct Debits efficiently.
Are your services Bacs-compliant?
Yes, our solutions and training adhere to Bacs regulations and scheme rules.
How can you help reduce payment failures?
Our validation tools, contingency planning, and expert support minimise failed transactions.
Do you support businesses in specific sectors?
We specialise in charity, education, sports, and membership organisations' payment needs.
Can you assist with Direct Debit training?
Yes, we offer Bacs-approved courses tailored to your team's requirements.
