Business Details
34 Years
experience
Your Trusted Estate Agent in Newcastle-under-Lyme
Follwells has been providing expert estate agency services in Newcastle-under-Lyme and surrounding areas for over 30 years. Our team of qualified professionals combines local expertise with a client-centric approach, offering tailored solutions for property sales, lettings, valuations, and surveys. We prioritise transparency, proactive management, and clear communication throughout every transaction. Our Chartered Surveyors and RICS Registered Valuers ensure accurate property assessments, while our dedicated sales and lettings teams focus on securing the best outcomes for clients. With a strong reputation built on trust and reliability, we manage the entire process from initial valuation to completion. Our services extend across Newcastle-under-Lyme, Stoke-on-Trent, North Staffordshire, Shropshire, and the Cheshire border.We maintain rigorous standards through regular staff training and adherence to industry regulations. Client testimonials consistently highlight our exceptional customer service, efficient problem-solving, and commitment to achieving optimal results. Our office in the heart of Newcastle-under-Lyme ensures easy accessibility for local clients. We utilise both digital tools and face-to-face interactions to provide comprehensive property solutions. Our team's extensive experience in the regional property market enables us to offer valuable insights and guidance to buyers, sellers, and landlords alike.
Services
Property Sales
Lettings
Valuations
Surveys
Property Management
Details
- Year established: 1992
Highlights and features
- We have over 30 years of local property market expertise
- Our team includes Chartered Surveyors and RICS Registered Valuers
- We proactively manage transactions from valuation to completion
- We maintain transparent communication throughout the process
- We offer both digital tools and face-to-face valuation options
What people say
Exceptional service
Efficient and stress-free
Professional and attentive
Excellent communication
Highly recommended
Services
Property Sales
Our property sales service combines local market expertise with professional guidance to achieve optimal sale prices. We offer comprehensive support including property presentation advice, marketing strategies, and transaction management. Our qualified team ensures smooth sales processes from initial valuation to completion.
Lettings
We provide complete lettings solutions for landlords, including property management, tenant sourcing, and legal compliance. Our services ensure maximum rental returns while maintaining property standards through regular inspections and maintenance coordination.
Valuations
Our RICS-accredited valuers deliver accurate property assessments using detailed market analysis and local sales data. We offer both digital valuations and in-person assessments to suit different client requirements across the Staffordshire region.
Surveys
We provide professional property survey services to assess property condition and value. Our surveys help buyers understand potential issues and sellers prepare properties for the market, conducted by our qualified surveying team.
Property Management
Our property management service includes tenant relations, rent collection, maintenance coordination, and legal compliance. We offer tailored solutions for both new and experienced landlords seeking reliable property management in the local area.
People
Tom Follwell
Chartered Surveyor
Local Chartered Surveyor with RICS accreditation, specialising in professional property valuations and survey work for residential properties in North Staffordshire.
John Follwell
Sales & Lettings Director
Experienced estate agent with 20 years in property sales and lettings, leading the agency's sales and rental teams while providing EPC assessments.
Helen Follwell
Operations Manager
Ensures office operations run smoothly with sales and lettings expertise, maintaining high service standards and client satisfaction across all transactions.
Mark Ingram
Senior Negotiator
Veteran estate agent with 25+ years' local experience, known for fair negotiation and valuation skills that have earned significant repeat business.
Donna Morgan
Customer Service Manager
Customer service specialist managing initial client inquiries, using her engagement skills to connect clients with appropriate property solutions.
Questions
What property services do you offer?
We provide property sales, lettings, valuations, surveys, and property management services across Newcastle-under-Lyme and surrounding areas.
How do you determine property valuations?
Our Chartered Surveyors conduct detailed property assessments considering market conditions, property features, and recent local sales data.
Do you offer online valuation tools?
Yes, we provide an instant online valuation tool alongside traditional face-to-face valuation options.
Which areas do you cover?
We operate in Newcastle-under-Lyme, Stoke-on-Trent, North Staffordshire, Shropshire, and the Cheshire border region.
How do you support clients during property transactions?
We offer continuous support through regular updates, proactive problem-solving, and clear communication throughout the entire process.
